GreenValleyGaming, I'm really pissed

tataru

Registered
Joined
Apr 19, 2015
Location
germany
Despite the horrible graphics and all I wanted to give their slots
a chance.
Only to find out the I'm playing at 5 times the denomination shown.
:mad::mad::mad:

Live chat told me to write an email... looking how this works out.
Happened at accredited site slotsmagic.com


EDIT : Oh, if this doesn't get worked out I loose all my money
because I bet higher than allowed.
I'm really pissed right now. I hope I get some valid compensation. :(


EDIT: I wanted to edit the title but that doesn't work.

EDIT: I stopped all play. I can only hope they work this out in a timely fashion.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Despite the horrible graphics and all I wanted to give their slots
a chance.
Only to find out the I'm playing at 5 times the denomination shown.
:mad::mad::mad:

Live chat told me to write an email... looking how this works out.
Happened at accredited site slotsmagic.com


EDIT : Oh, if this doesn't get worked out I loose all my money
because I bet higher than allowed.
I'm really pissed right now. I hope I get some valid compensation. :(


EDIT: I wanted to edit the title but that doesn't work.

EDIT: I stopped all play. I can only hope they work this out in a timely fashion.

Yep, it's actually Green Valley Gaming. The slots are utter shite agreed. Ninja and that awful route66 car one.
 

tataru

Registered
Joined
Apr 19, 2015
Location
germany
20hours later and haven't heard from customer support @ slotmagic.com

It's things like this that make me think of switching to brick and mortar even though
i <3 to play from home.
Also, if i'm informed correctly, the "spielotheken" that are close by (live in Germany) are
supposedly setting their slots to 65% RTP.
I never touched ( actually not wholly, true. waiting for a train i once put 2euro in such a slot a
Kebap vendor) them as of yet.. because of the criminal RTP.

I hope they reimburse and add a bonus to make up for this,
otherwise this was my last deposit there.

:(

I guess I go back to my MG-only fave betway.
Yes, they're not the greatest in terms of bonus offers, though
if I ask they always offer a deposit bonus :)
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
@ tataru : Please read the Posting Rules regarding foul language etc. I realize you are "really pissed" but that doesn't change the fact this is a public forum and we expect -- and demand -- that forum members behave in a civil manner. Not cool dude! :mad:

(for the late-comers the original thread title was "F4ck ...")
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
20hours later and haven't heard from customer support @ slotmagic.com

It's things like this that make me think of switching to brick and mortar even though
i <3 to play from home.
Also, if i'm informed correctly, the "spielotheken" that are close by (live in Germany) are
supposedly setting their slots to 65% RTP.
I never touched ( actually not wholly, true. waiting for a train i once put 2euro in such a slot a
Kebap vendor) them as of yet.. because of the criminal RTP.

I hope they reimburse and add a bonus to make up for this,
otherwise this was my last deposit there.

:(

I guess I go back to my MG-only fave betway.
Yes, they're not the greatest in terms of bonus offers, though
if I ask they always offer a deposit bonus :)

Never offered me one despite losses in the 1,000's hence it is the ONLY casino account I have ever permanently closed!

If I'm looking for MG viper/Mg Only 32 Red or Roxy Palace all the way, DOTD at 32 and some great offers at Roxy since they took over :thumbsup:
 
Top