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Resolved Great win at Miami Club + Questions

Discussion in 'Online Casinos' started by hoff1985, Aug 12, 2014.

    Aug 12, 2014
  1. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Hey Guys, i decided (even though i can only catch max. 50% bonuses via Skrill or Neteller) to give Miami Club another try... And after a couple of slots i gave Fat cat another chance (i remembered having a 200x pick during the feature and it happened again :)
    Cashed out now 1502$ and will wait now :) (For screen see winner screenshots)

    Two things i have seen:

    1.) I received an automatic e-mail asking for docs (utility bill / id), i immediately sent those out. Does this happened to other people? I'm already verified with docs at Miami Club and at all other Deckmedia Casinos, so i don't know why they're asking again.

    2.) I tried to contact Sloto via the "Rep" Link on the review page of Slotocash / Slots Capital at Casinomeister, but i always get an oops page... Can somebody fix that? I often use the reviews to directly find out the username of a Rep. Cheers, Hoff
     
    1 person likes this.
  2. Aug 13, 2014
  3. Sloto

    Sloto Affiliate Manager for Accredited Casinos

    Occupation:
    Marketing Manger
    Location:
    UK
    Contact

    Hi there,

    I am here so if you need some assistance, please let me know.

    With regards to your inability to PM me, maybe try clearing your browser's cache. (which browser are you using)

    Regards,
    Ms. Sloto
     
    1 person likes this.
  4. Aug 13, 2014
  5. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    1 person likes this.
  6. Aug 14, 2014
  7. Valhalla

    Valhalla The Professional MM

    Occupation:
    Poker Player
    Location:
    Northern Ireland
  8. Aug 14, 2014
  9. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Wow... I'm really not used to cashouts like this anymore... Still pending :-/
     
  10. Aug 14, 2014
  11. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    as a regular here Hoff you should know better :) there has been a lot of threads about SlotoCash and there sister casinos for the past year or so,that they dont payout as quick as they used to.
    and for that reason i dont play there anymore, if i wanna play Rival i play Tropica, paid out within hours, for RTG i play Clubworld or Inetbet always paid the very next day :)
     
  12. Aug 14, 2014
  13. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Yes i have the exactly same opinion. I only play RIVAL at Tropica. (Super fast cashouts, awesome Rep!!), but for WGS there's no alternative.... Maybe Liberty Slots? I have good experience with them from the past, but i'm not sure if their payouts are faster then MiamiClub
     
    1 person likes this.
  14. Aug 15, 2014
  15. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Still waiting :/ i wrote Sloto to get a feeling how long it can take at Miami Club these days (and why i had to re-verify), but got no answer :(
     
  16. Aug 15, 2014
  17. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    If verried than why need to send agin ? seems if slot involve than should bd be al good,

    I miss read that, but yes why are they asking agin? probs stalling and if so give the group a miss in future, saying that was it an auto messge? Just making sure your your upto date, I get messgae about withdraws and sating that I might need to provide kyc alow its all done, If it was a priate message asking for docs than it must me some sort of tactic to keep playing,
    Also having send I.D on a constant basis is not good and not neccasery, its a risk and not good, and casino no this and still pester people,
     
  18. Aug 15, 2014
  19. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Maybe becaus ei haven't played there for a while... I remember it alraedy happened once about a 1 year ago, but then the rep cleared it for me and advised support ot payout as i'm already verified across all casinos at deckmedia... We'll see. Still waiting for a response from Sloto. But she hasn't been online since Wednesday morning, lets see. I already received an answer from the support that my docs has been verified, so i just need to send them again on every cashout maybe :)))))))))))))))

    Let's see... I hope i'm still getting paid today, cashout out on tuesday... Should work if they pay in the timeframe they're saying.
     
  20. Aug 15, 2014
  21. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I do hope you get paid in good time manner, My point is that why keep asking for I.D? its not as if you changed person, People do not seem to get the point espeaily casinos, Its a big risk to keep sending I.D, & alow they say its safewe all no its a risk, & what about about all these phishing emails we all recieve? surley its just as easy to pass on our details as it is to pass on email addys
    Ive got around 5 main email adys, 2 of hem I use for casinos, I get spamed hell of alot of time on the main two, other 3 NOT RECIVED ONE? so some casino is passing details for a fact or employey passing details
     
  22. Aug 15, 2014
  23. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Yeah don't get it... But yeah, i just want to get paid soon...
     
  24. Aug 15, 2014
  25. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I no the score I took some smal change out at bet at and still waiting 3 days later, Sort it out Igor, alow you may withdraw in a few hours has it really been prosed? took money out of bingo site an hour later and was in my bank yestoday so whats going on?
     
  26. Aug 15, 2014
  27. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    They piss me off again... Just logged in. STILL REVERSIBLE!!! after 3 days... WTF?
     
  28. Aug 15, 2014
  29. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Wow... Still pending, we're soon at Day 4.

    About 12 hours ago i wrote an E-Mail to support and VIP Support asking for information, didn't get an answer. And the rep also has not replied yet (was also not only the last 3 days)

    Awesome.... NOT!

    I now that sometimes delays can happen, but why is every single withdrawal a pain there the last few times?? I really should not spend any single cent for Deckmedia anymore... I'm so disappointed, and there were times were i was a daily!! depositor at several Deckmedia Casinos....
     
  30. Aug 16, 2014
  31. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Ridicoulous!

    Hey Guys,

    just talked via LIVE CHAT to support... They say i should get it on monday as security checks can take up to 72 hours after the documents have been verified... I just checked my e-mails again, and i was verified long time ago...

    But it sounds like a good way to delay, if i have to verify again on every withdrawal.

    I found 2 old e-mails from 2013 where i was writing with "my personal VIP supporter" who is not there anymore and both times she wrote me that "they're just super-cautious" and my account is already verified. So i was verified already 2013!

    Really disappointed, so it will take a week to cashout from Miami Club. Back in the days i had the ability to speed up the process via VIP Support and Rep, both seem to not care anymore about my membership there, so i guess after this cashout i will say Bye Bye to Deckmedia at last...
     
  32. Aug 16, 2014
  33. bigodz

    bigodz Newbie member

    Occupation:
    Work
    Location:
    World
    Right.. =)
     
  34. Aug 16, 2014
  35. cheetahwind

    cheetahwind Dormant account

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    Have you made a cash out since February?
    I know they had to reset the verification process when they changed processors. Apparently new processor means new documents are required.
    Not sure why, but this could be the case if you haven't cashed out since then.
     
    2 people like this.
  36. Aug 17, 2014
  37. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Ok got an answer from Support.

    Quote:
    The reason of being asked to re-verify your Account was that we unfortunately had technical difficulties to retrieve your Verification Documents which you've already provided. I am sorry that nobody informed you about that.

    I am truly sorry for the fact that you have still not received your payout. In general once your Account is verified it only takes up to 48 business hours until your payout is processed. To make sure that your payout will arrive in a timely manner we have informed our Payment department again to re-check and process it as soon as possible.

    So it sounds OK and i hope to get everything on Monday... Let's see :)

    Still the Rep hasn't answered my messages from wednesday, and was not online since then. That's not "that awesome" :)
     
  38. Aug 18, 2014
  39. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Monday Morning..... Still pending....
     

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