GRANDPRIVE PAYMENT PROBLEMS!

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
Grandprive is really giving me the runaround. They mailed me two checks, one I received 3 days after it was mailed. The other one was mailed one day later and I still haven't received it. It has been in the mail for 15 days.

They refuse to follow-up:

Thank you for your email.

Once it has passed the 21 days waiting period, the finance department will cancel the check
and reissue a new check.

Kind Regards,

Ivan Chang
Customer Service

Mr. Chang

NO way am I waiting for another check, they can send it to my eco card. I will have to send you my eco card account information at that time.

I don't believe you ever sent the first check to begin with or I would have received it
 
Last edited:

dirtydealin

Dormant account
Joined
Apr 10, 2007
Location
South of Heaven
new processor

Apparently the delay was caused because Grand Prive changed processors in April. The Manager said some withdrawls were going to be late up to 21 days. I'm sure they'll pay, I have never had a problem with them until now.

DD
 
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