Banned User - hyper flamming
- Dec 2, 2006
- miami fl
on wednesday I deposit $66 at Grandevegas and I was lucky enough to submit a withdraw for $350.
It says will be approved in 24/48 hours.
The metod of withdraw I chose is the same one I used last time I did win....l, usemywallett.
Yesterday I had a chat to see if they could rush my withdraw so I was able to play and I wasnt told anyhting regarding docs missing whatsoever.
Today (48 hours later) my withdraw is still pending.
I contacted live chat and I was told that finance department is not available till monday.
Then I was told that I had to send a new form with the C/C autorihization,I asked why I wasnt told about it on the past 2 days......nobody knows.
Why didnt they asked for this "form" when I asked for the withdraw?
Stalling is becoming a very common behaviour to most casinos nowaday.
So at this point for a win on wednesday I will have to wait at least untill tuesday.I was offered a 20bonus for the issue.....
I refused it, I want my money.
That's unacceptable to me.....especially from a casino who claims 24/48 to a webwallett and accredited here.