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Bonus Complaint Grande Vegas for some unknown me reason blocked my account

Discussion in 'Casino Complaints - Bonus Issues' started by oleksandrnikish, Aug 11, 2016.

    Aug 11, 2016
  1. oleksandrnikish

    oleksandrnikish Dormant account

    Occupation:
    I work as a waiter in a cafe
    Location:
    Odesa
    My friends advised me to consult with my problem to this forum and I hope that will help me here. I have such a problem occurred. Casino has blocked my account and my winnings. Where a month ago, I signed up the casino Grand Vegas since heard from other good reviews about it. I activated no deposit bonus in the casino and met the wagering requirements. Then send the document to verify your account. Casino My Documents somehow not taken and requested other documents . I then sent my international passport. Casino for a long time did not meet me at my email. I then wrote an email to the casino one more letter. Casino this time answered and they asked me to take a picture with my international passport near the face. I was photographed with passport and sent to the casino. After that, the casino simply blocked my account for unknown reasons. I do not want anything bad to say about the casino, but it feels like a casino specially fools Documents head, not long answers to the letters, and then just block an Account, not to pay the money.
     
  2. Aug 11, 2016
  3. philderby1

    philderby1 Senior Member

    Occupation:
    factory worker
    Location:
    derby
    This doesn't sound good at all, I am concerned that if the casino will not unblock your account then your winnings will be lost
     
  4. Aug 11, 2016
  5. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    Is your friend the one that posted this complaint 2 days ago. http://www.casinomeister.com/forums/showthread.php?t=74742

    Just quite unusual to get 2 new members both from Ukraine with the exact same complaint about 2 casinos in the same group within 2 days.

    Maybe you don't know the other poster. Maybe the 2 cases aren't connected.

    But it sure looks like a lot of Ukrainian players are taking non deposit bonuses at the same group of casinos and after verification are getting there accounts blocked.
     
    2 people like this.
  6. Aug 11, 2016
  7. oleksandrnikish

    oleksandrnikish Dormant account

    Occupation:
    I work as a waiter in a cafe
    Location:
    Odesa
    No, it's not my friend.
     
  8. Aug 12, 2016
  9. notplayer

    notplayer Dormant account

    Occupation:
    Software Development
    Location:
    London
    maybe some user on Ukrainian gambling forum/website published post/article like "guaranteed scheme to get rich" and it's like:

    1. here is list of casinos that give no-deposit SUB
    2. register in the casino, do not deposit, take NDB and grind using some sort of strategy
    3. in case casino blocks your winnings - then post complain to casinomeister

    basically offer of "free money"
     
  10. Aug 12, 2016
  11. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    Please go HERE to send a Private Message to the casino representative concerning your problem.

    Good luck.
     
    1 person likes this.
  12. Aug 14, 2016
  13. oleksandrnikish

    oleksandrnikish Dormant account

    Occupation:
    I work as a waiter in a cafe
    Location:
    Odesa
    Thank you. Now write to this man.
     

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