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Discussion in 'Casino Complaints - Non-Bonus Issues' started by vanyvlaev, Mar 3, 2015.

    Mar 3, 2015
  1. vanyvlaev

    vanyvlaev Dormant account

    I have the problema.Kazino not pay me my money. On my account was $ 2,070 .I put in $ 1770 a conclusion but I canceled the withdrawal. my account was $ 300 I took esche285 $ in my account and left 15.In the casino I was told that I broke the rules kazino.Chto from one computer set up more than one akkaunta.Ya do not deny this computer with an account of my zheny.Ya case in many casino deposits and many times I've been doing a withdrawal and had no problems.My account was full verification.I spent two years making deposits and withdrawals made no problems.Account of my wife, too, was a complete verification .zhena also make deposits and withdrawals made and no problems.I have screenshots of my deposit at the casino and my withdrawal.I can and broke the rules but the casino also violated the rule. Why did the casino before the withdrawal of money to me.You can solve my problem .Moy login to the casino vanyvlaev. Dear ivan vlayev,
    We're sorry, but your Skrill payout request of $ 1,770.00 USD for Account ID vanyvlaev has been declined.
    Payout Comments: one account per household

    We thank you for your continued business and are always available if you should have any questions. Dear Ivan Vlayev,
    This email confirms our receipt of your payout request via Skrill for the amount of $ 1,770.00 USD at Grande Vegas Casino for your Account ID vanyvlaev. We will review your request shortly and you will be notified by email when your payout has been processed.
    You can cancel payout requests before they are authorized for processing, by logging into your account and accessing the cashier/banking center or by contacting Customer Services.

    We thank you for your continued business and are always available if you should have any questions.
    1 person likes this.
  2. Mar 3, 2015
  3. Mousey

    Mousey Ueber Meister Mouse

    Pencil Pusher
    I have sent a private message notifying the casino representative here at the forum of this thread. Perhaps he or she can clarify the situation for you.
    1 person likes this.

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