Could not find a rep for Grand Rio casino or much info on the whole.
I want to give a heads-up for those who consider depositing this place.
Registrated few weeks back and took the First Deposit Bonus 100%. Lost funds soon and thought trying again with bonus called "Reload 150%". Deposited 23€ with the "Reload 150%"-box ticked, no bonus appeared and the FDB wagering was still left! Could not get any help from russian chat. Sent a few messages to support and got an answer the next day in english where stated that I need to wait a week until First Deposit Bonus is expired before I can use the Reload bonus. Even though my balance reached zero! I asked why they dont give any info about carry-over bonuses, they denied having ones..
After the expiration got back and checked my account, deposited real money balance of 23€ had been confiscated. Have not gotten any answers to the matter why they did so. Nor russian or english.
Terms & Conditions are highly obscure. The place is a mess.
I would not recommend anyone to deposit here.
I want to give a heads-up for those who consider depositing this place.
Registrated few weeks back and took the First Deposit Bonus 100%. Lost funds soon and thought trying again with bonus called "Reload 150%". Deposited 23€ with the "Reload 150%"-box ticked, no bonus appeared and the FDB wagering was still left! Could not get any help from russian chat. Sent a few messages to support and got an answer the next day in english where stated that I need to wait a week until First Deposit Bonus is expired before I can use the Reload bonus. Even though my balance reached zero! I asked why they dont give any info about carry-over bonuses, they denied having ones..
After the expiration got back and checked my account, deposited real money balance of 23€ had been confiscated. Have not gotten any answers to the matter why they did so. Nor russian or english.
Terms & Conditions are highly obscure. The place is a mess.
I would not recommend anyone to deposit here.