christymv
Dormant account
- Joined
- Oct 20, 2005
- Location
- cincinnati
i am sure every one is so sick of hearing horror stories about grand prive..... but i have one and just have to vent in case anyone (stupid like me) is still depositing there after all of the warnings
i have been a very loyal member at all of the gp casinos for yearssssssss, deposited a ton of money and yes cashed out for a couple hundred a few times at grand bay and bella maybe totalling 1000.00. in december they decided to get rid of western union so my depositing option left. i did in january get a credit card that i could use there and deposited several time into my grand bay acct. my birthday was june 1 and i didnt receive a thing from them--- -needless to say i was kinda pissed, after all, i had been depositing with them for years and i called and emailed and was told that my bonus to deposit ratio was too high, then told that in my other accts i didnt deposit since dec. 2005 and also i had to deposit 300.00 between bonuses---- ok, whatever fine
so i spoke with a lady there and was told you can deposit via money transfer now, great i have an option and that for my birthday, make a deposit and she would match my deposit. i did as i said depositing 40.00 and called to receive my match boonus---- and of course was told NO---- there was nothing they could do, i spoke with greg the manager and was told "keep depositing in your roadhouse reels acct" that is the acct with the least amount of bonuses---- ok, i said fine (still really pissed off) and my acct would then be reviewed for bonuses every 30 days. well, i deposited a few more times, then i called to ask when the vip cash back bonuses (the 20% weekly) went into your acct? i received an email from gregory smith saying that my deposit of 40.00- the cash back would go in thursday, june 22. on june 22 it was not there, so i called and was told - oh your not a vip now
i was so mad, he asked my who told me this but at the time i wasnt at my computer to get the email of who told me (which i know now is gregory)
i have been away from my computer since thursday, got here this morning, logged into my roadhouse reels acct to see if the 8.00 had been credited and my acct is locked, same with all of my accts
i called and spoke with jackie who said she would call me back in 10 minutes - she didnt- i had to call her back--- and she told me that is was a "management decision" to close my accts because of my deposit to bonus ratio and she couldnt help me if i had any questions to email ornella
i have never been treated so poorly in my life
first of all, it was the casinos decision to partake in forum contests (where i received most all of my bonuses), secondly it was the casinos decision to run the Match first five deposits at roadhouse reels last year,
if they offer these things why would they punish you for taking them up on their offers
i now see how this was put on the bad list
i am sooo upset i cant see straight
sorry to vent just want to warn others
christymv
tgbr00090529 (not anymore, it is closed)
See Related Threads:
i have been a very loyal member at all of the gp casinos for yearssssssss, deposited a ton of money and yes cashed out for a couple hundred a few times at grand bay and bella maybe totalling 1000.00. in december they decided to get rid of western union so my depositing option left. i did in january get a credit card that i could use there and deposited several time into my grand bay acct. my birthday was june 1 and i didnt receive a thing from them--- -needless to say i was kinda pissed, after all, i had been depositing with them for years and i called and emailed and was told that my bonus to deposit ratio was too high, then told that in my other accts i didnt deposit since dec. 2005 and also i had to deposit 300.00 between bonuses---- ok, whatever fine
so i spoke with a lady there and was told you can deposit via money transfer now, great i have an option and that for my birthday, make a deposit and she would match my deposit. i did as i said depositing 40.00 and called to receive my match boonus---- and of course was told NO---- there was nothing they could do, i spoke with greg the manager and was told "keep depositing in your roadhouse reels acct" that is the acct with the least amount of bonuses---- ok, i said fine (still really pissed off) and my acct would then be reviewed for bonuses every 30 days. well, i deposited a few more times, then i called to ask when the vip cash back bonuses (the 20% weekly) went into your acct? i received an email from gregory smith saying that my deposit of 40.00- the cash back would go in thursday, june 22. on june 22 it was not there, so i called and was told - oh your not a vip now
i was so mad, he asked my who told me this but at the time i wasnt at my computer to get the email of who told me (which i know now is gregory)
i have been away from my computer since thursday, got here this morning, logged into my roadhouse reels acct to see if the 8.00 had been credited and my acct is locked, same with all of my accts
i called and spoke with jackie who said she would call me back in 10 minutes - she didnt- i had to call her back--- and she told me that is was a "management decision" to close my accts because of my deposit to bonus ratio and she couldnt help me if i had any questions to email ornella
i have never been treated so poorly in my life
first of all, it was the casinos decision to partake in forum contests (where i received most all of my bonuses), secondly it was the casinos decision to run the Match first five deposits at roadhouse reels last year,
if they offer these things why would they punish you for taking them up on their offers
i now see how this was put on the bad list
i am sooo upset i cant see straight
sorry to vent just want to warn others
christymv
tgbr00090529 (not anymore, it is closed)
See Related Threads:
Last edited by a moderator: