vinylweatherman
You type well loads
- Joined
- Oct 14, 2004
- Location
- United Kingdom
Mario,
Why is currency an issue when NO bonuses are involved?
Why is the US Dollar the default, yet the US have cracked down on transactions, and other players, not from the US, have had casinos explain to them that by playing in the US Dollar they are subject to potential problems due to the fact that Dollar transactions have to go through US banks at some stage in order to be converted to the home currency of the player.
The EURO would make a better choice, conversion would be through EU banks, and there would be no problems with the transactions due to their source.
The ONLY thing I find odd is that this player went for the Pound, and not for the Euro, when not realising this term was there.
What would happen to, say, a Turkish player who registered at Grand Mondial, the terms would indicate they should use the US Dollar.
Well, this DID happen a while back with another casino group, and guess what, the player had their winnings confiscated because the casino claimed they should have played with Euros.
If casinos can offer up a good explanation as to why currency choice is a big issue even when no bonuses are involved, there might be some understanding.
Since casino accounts have nothing to do with currency when no bonus is involved, a fairer solution would just be to correct the account and convert it to dollars, and let all bets stand. After all, we have been assured the software plays no different whether you bet 5 credits a spin or 10 credits.
Once the software is modified, this problem should not arise, but the terms should not have been hurried in before the software could cope, as there would have to be a very good reason, and the only one that makes sense is when bonuses are inflated when using the pound, and this is irrelevant here.
There are enough terms already with casinos, we don't need terms that seem to offer no protection for the casino, and only offer another trap for the player.
It should not be forgotten that these terms are in ENGLISH, and players from many countries have English as a second language, and may well not properly understand the small print, or notice how important a particular term is in relation to the others.
The same is true when installing the MG casino, there is a whole page of SOFTWARE terms and conditions, and these waffle on about reverse decompiling etc, and despite being in English I find them hard to understand, so I assume that since the casino wants me to use the software to play casino games, I can skip these if that is all I intend to do with the casino.
If I took a bonus, I would read the terms for the bonus. But if I decided to play without one, I would not be expecting any traps, and would expect I could play without restrictions, and if the software offers an option, it is a valid choice.
This player probably saw a choice between Euro, Pound, and Dollar, and for some reason selected Pound thinking there is no problem because no bonuses are involved. They may have played elsewhere with pounds with no problems, but didn't want to start with dollars.
If the software only offered dollars, this case would not have arisen, and had the player made the same deposit and same bets, they would have won the same amount of casino credits and been paid.
I have heard that some UK players use US Dollars, not to gain an advantage, but to make their money last longer because the minimum bets are smaller in real terms. Some games have rather high minimum bets, and these are better played in Dollars if all you can deposit is the equivalent of 20 or so a week. In theory, there should be a whole load of UK players being denied winnings because they played in Dollars instead of pounds, but I have not seen this yet, or perhaps we are all happy to use the pound and get bigger bonuses
I can see this being a particular problem with the white label outlets. These are being targeted not at the mainstream, but the niche players. Many of these may not underststand the terms, and believe the review (in their own language) is all they need to know. Very few of these niche players will have their own currencies offered, and could fall into the same trap.
If you restrict them to the dollar, you will lose some players simply because they "hate America" and will not use the dollar because it would seem to be helping America.
The answer might be to support more currencies, since once in the casino they are just "credits". It doesn't matter what the underlying currency is at that stage, all players who cannot use their own currency will have conversion costs, and the player will end up paying them.
Why is currency an issue when NO bonuses are involved?
Why is the US Dollar the default, yet the US have cracked down on transactions, and other players, not from the US, have had casinos explain to them that by playing in the US Dollar they are subject to potential problems due to the fact that Dollar transactions have to go through US banks at some stage in order to be converted to the home currency of the player.
The EURO would make a better choice, conversion would be through EU banks, and there would be no problems with the transactions due to their source.
The ONLY thing I find odd is that this player went for the Pound, and not for the Euro, when not realising this term was there.
What would happen to, say, a Turkish player who registered at Grand Mondial, the terms would indicate they should use the US Dollar.
Well, this DID happen a while back with another casino group, and guess what, the player had their winnings confiscated because the casino claimed they should have played with Euros.
If casinos can offer up a good explanation as to why currency choice is a big issue even when no bonuses are involved, there might be some understanding.
Since casino accounts have nothing to do with currency when no bonus is involved, a fairer solution would just be to correct the account and convert it to dollars, and let all bets stand. After all, we have been assured the software plays no different whether you bet 5 credits a spin or 10 credits.
Once the software is modified, this problem should not arise, but the terms should not have been hurried in before the software could cope, as there would have to be a very good reason, and the only one that makes sense is when bonuses are inflated when using the pound, and this is irrelevant here.
There are enough terms already with casinos, we don't need terms that seem to offer no protection for the casino, and only offer another trap for the player.
It should not be forgotten that these terms are in ENGLISH, and players from many countries have English as a second language, and may well not properly understand the small print, or notice how important a particular term is in relation to the others.
The same is true when installing the MG casino, there is a whole page of SOFTWARE terms and conditions, and these waffle on about reverse decompiling etc, and despite being in English I find them hard to understand, so I assume that since the casino wants me to use the software to play casino games, I can skip these if that is all I intend to do with the casino.
If I took a bonus, I would read the terms for the bonus. But if I decided to play without one, I would not be expecting any traps, and would expect I could play without restrictions, and if the software offers an option, it is a valid choice.
This player probably saw a choice between Euro, Pound, and Dollar, and for some reason selected Pound thinking there is no problem because no bonuses are involved. They may have played elsewhere with pounds with no problems, but didn't want to start with dollars.
If the software only offered dollars, this case would not have arisen, and had the player made the same deposit and same bets, they would have won the same amount of casino credits and been paid.
I have heard that some UK players use US Dollars, not to gain an advantage, but to make their money last longer because the minimum bets are smaller in real terms. Some games have rather high minimum bets, and these are better played in Dollars if all you can deposit is the equivalent of 20 or so a week. In theory, there should be a whole load of UK players being denied winnings because they played in Dollars instead of pounds, but I have not seen this yet, or perhaps we are all happy to use the pound and get bigger bonuses
I can see this being a particular problem with the white label outlets. These are being targeted not at the mainstream, but the niche players. Many of these may not underststand the terms, and believe the review (in their own language) is all they need to know. Very few of these niche players will have their own currencies offered, and could fall into the same trap.
If you restrict them to the dollar, you will lose some players simply because they "hate America" and will not use the dollar because it would seem to be helping America.
The answer might be to support more currencies, since once in the casino they are just "credits". It doesn't matter what the underlying currency is at that stage, all players who cannot use their own currency will have conversion costs, and the player will end up paying them.
