1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

    Dec 18, 2005
  1. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    Any tips on how to get paid here? I signed up in October because I saw they had been taken off the rogue list. I made a withdrawal on 17th October 2005. I asked them a few weeks ago where my cashout was. They said it would be coming 'soon'.

    So i asked again today, apparently it is slow because I chose moneybookers and 'we're a bit slow processing moneybookers withdrawals'. The reason by the way that I cashed out by moneybookers is that I was not able to cashout by cheque because they have a 1000 minimum cashout amount for cheques and my withdrawal was only 250.

    They can't tell me when I will be paid because the financial services manager doesn't work weekends.

    Any good tips on how to get paid here?
     
  2. Dec 19, 2005
  3. silvada

    silvada Dormant account

    Occupation:
    finance
    Location:
    London
    they will pay

    Hi,
    I'm sorry to hear your story.
    Anyway, trust me, they will pay, it might take weeks or months but eventually they pay.
    I would suggest you to first file a complain with You must register/login in order to see the link. before the 60 days rule applies.
    Also, send the casino emails saying you demand your payment ASAP, bother them every week.
    Thier policy is to hold payments for long time but eventually they pay.
    Good luck and next time choose better your casinos.
    Alessandra.
     
  4. Dec 19, 2005
  5. gmblpdam

    gmblpdam Dormant account

    Occupation:
    Webmaster
    Location:
    New York
    I agree with silvida, it might take a lot longer than you like, but they will pay. I recommend calling them up on the phone each and every day, that usually works better for me than emails. Good luck!
     
  6. Dec 19, 2005
  7. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    ive played at a few playtechs and have always met cash-outs problems, although nothing on the scale of some of the complaints on here, i think the worst was golden palace which took 6-8 weeks, shortest monaco gold 2-3 weeks.

    although these wern't too excessive waiting times, the problem i found and hated was the fact i had to jump through hoops to get my money, that i was given excuse after excuse and to be quite frankly honest i knew that when speaking to CS on the phone i was being fobbed off and lied too.

    a quick look around a few sites soon told me i would get money, but to me any casino thats tries to stall payments is casino that doesn't want to pay, i'm not talking ID requests or the standard things here, but things such as being asked for your ID then being told they didnt recieve or they cant read it , can you send it again or emails just blantantly ignored.

    although a casino that doesnt want to pay is not the same as casino that wont pay, the fact is if your ever gambling with anyone you should never gamble will someone who doesnt want pay, even if they always do pay in the end.
     
    1 person likes this.
  8. Dec 20, 2005
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I wish you people would stop doing that. It seems as though if a casino is placed on "probation" players start signing up in droves. What's the matter with you people?? :eek2:

    How about waiting until they fulfill getting their act together and keeping it that way - or just stick to the casinos listed here: http://www.casinomeister.com/casinos.html

    Okay - venting is over. :D

    Have you PMd thechancegroup, or are you venting as well? :D

    thechancegroup, please pay this guy - thanks!
     
  10. Dec 24, 2005
  11. Lukas85

    Lukas85 Dormant account

    "but eventually theyll pay"

    yeah right, thats why they owe me USD 580 for almost 2 years now!
     
  12. Dec 24, 2005
  13. caruso

    caruso Banned User - repetitive violations of 1.6 - troll

    Occupation:
    Casino apologist
    Location:
    England
    It's a compliment - people trust you. You cannot establish whether or not a casino has got anything together and keeping it that way if people don't play there.

    Has there been ANY change here? Are they doing ANYTHING differently? From this thread, I see no evidence of it. Same slow to no pays. When does this "probabtion" end, and on what basis was it granted in the first place?

    I recommend not playing here. It works great for me.
     
    1 person likes this.
  14. Dec 26, 2005
  15. QwzjMaster

    QwzjMaster Dormant account

    Occupation:
    webmaster
    Location:
    Macao
    re

    i think they will pay you one year or ten years.
    you must complain to pleytech.com
     
  16. Jan 9, 2006
  17. silvada

    silvada Dormant account

    Occupation:
    finance
    Location:
    London
    any news?

    Mr. Thelawnet,
    somethings happened?
    I myself had a debt of 2,500GB. It took 3-4 months until they started paying in a 500GBP a week rate. In 5 weeks the money was in my neteller account.
    in the meanwhile, drive them crazy, PAB (although in my case the casino meister ignores me for quite a while but I guess it's only because of the holidays) , file a complain with playtech, send them emails everyday, complain at every forum.
    Good luck,
    Alessandra.
     
  18. Jan 9, 2006
  19. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Amen to that, works great for me too. Personally, I don't play Playtech period anymore. If and when I manage to win something, I want my money within 72 hours tops, not 72 days, or even weeks. No excuse for such long delays in payment.
     
  20. Jan 9, 2006
  21. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I think the probation is about over with. It was based on the their word that things were changing for the better and that they were really on top of things. Hmmm.
     
  22. Jan 9, 2006
  23. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK

    No, nothing. No money.

    I will go pester them again.
     
  24. Jan 9, 2006
  25. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    they just told me they have a three month payment backlog.

    No joke.

    This is from their live chat

    These are familiar lines of bullshit, it's always the financial manager who will be informed, he's never available, I should try tomorrow, as it is his day off, and nothing ever happens.

    But the three month backlog is classic.
     
  26. Jan 9, 2006
  27. caruso

    caruso Banned User - repetitive violations of 1.6 - troll

    Occupation:
    Casino apologist
    Location:
    England
    If it were worth your while, you could always go and bug Playtech at the ICE in two weeks. Obviously you'd be blown off with whatever BS, but it could cause some embarrassment that might get word through to Grand Banks, and I daresay you can do Bolshy Bastard as well as I can.

    They're good at this. On the ICE subject: when I visted Playtech with a specific question a couple of years ago, I got the same: manager in a meeting, come back in two hours...oops, he's in another meeting...etc etc. Phone, live chat or face to face, they're equally slippery.
     
  28. Jan 10, 2006
  29. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    3 months!!!

    A 3 month delay due to some cock up on an individual account is bad CS. 3 Month backlog as a matter of routine should have alarm bells ringing - are they using money coming in to pay money going out; and having to wait for this?
    More pertinent is to ask at what rate they are routinely processing cashouts, and how this has allowed the backlog to grow this large if it has nothing to do with cashflow issues.

    A wall of silence should be taken as bad news, and the bad publicity could make the problems even worse, which will result in them contacting players with excuses allowing them even more time to process the cashouts.
     
  30. Jan 10, 2006
  31. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    The only way you can classify a three month backlog is totally unacceptable.

    We all know how bad Chance Group (Grand Bay, Sterlinghouse and Black Widow casinos) are on this payment delay front - it's been going on for years - yes, years - and the complaints are legion. The only surprise to me is that they are still in business.

    Despite this group's continued reprehensible conduct toward bonus players, which is some of the most blatantly egregious on the Internet imo, Playtech would appear to have taken little or no action to improve matters at their licensee.

    Regarding ICE, giving complainers the runaround at the Playtech stand is only marginally worse than actually getting hold of their marketing manager. She appears to have little idea of what is going on and in my several experiences looks poised for immediate and alarmed flight during any conversation beyond the weather!

    The licensing jurisdictions they use are pretty much useless in my experience, too so that is not a practical avenue, and Playtech's dispute channel has yet to show it does anything really useful at all.

    That doesn't leave much room for a decent resolution, other than asking Bryan if he can use his good contacts at Chance and Playtech to get things moving.

    This smacks of closing the stable doors after the horse has gone, I know but the players' best course to avoid stress and anxiety here in future is simply to go elsewhere.
     
  32. Jan 10, 2006
  33. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  34. Jan 10, 2006
  35. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Sorry, but I'm not wasting my time with these guys any more. PABs are backlogged - if I have any Black Widow etc. (which I know I do), I'll send them off. But for any more complaints from this group - sorry - can't help you there.

    TheChanceGroup - please get your frigging act together. Thank you.
     
  36. Jan 10, 2006
  37. amandajm

    amandajm Experienced Member

    Occupation:
    Watch
    Location:
    London
    I trust the Meister somewhat. However, am not so forgiving, hence the somewhat.

    When Bryan rogues, I trust the firm deserves it because he takes his time.
    When Bryan puts on probation, they stay rogued in my book.

    I hope this time the firm get no second second chance, otherwise they'll carry on playing the game.
     
  38. Jan 10, 2006
  39. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth

Share This Page