GENERAL WARNING GoWild, WildJacks -- Now Closing

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
[The historic problems with these casinos are now moot as they are closing at the end of 2020. See end of this thread.]

They were Accredited, now Rogued: see GoWild Casino - Rogue.
 
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Casinomeister hosts the official Rogue Casino site - coining the phrase in the year 2000

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
FTR the player involved in the original PAB that helped precipitate this Warning has since posted the following:

I understand that I have breached the Terms and Conditions of the casino and therefore made an agreement with GoWild which is satisfied for me and no more claim will come from my side regarding this case.

We will re-examine this and related GoWild issues over the coming days.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
GoWild was moved to the "Grey Zone": Gowild Casino | Grey Zone Casino | Casinomeister

Also, GoWild has now applied a "no discussions" policy regarding player complaints. Players are forced to follow the complaints procedure as described in the Terms, meaning no third party arbitration that isn't pre-approved by the casino. It's simply a tactic to minimize a player's options for raising a complaint against the casino.
 
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maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
FTR there have been an increasing number of complaints against GoWild. It would appear they are up to their old tricks of using any excuse at hand for denying player payments when it suits them. And of course they still won't talk to 3rd party arbitrators (like us).
As ever with these guys, player beware.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
And this just in:
... After 12 years of successful operations, we have made a strategic decision to shut down GOWILD operations, effective as of December 31, 2020.

To this end, we have already begun significantly downsizing. A skeleton team remains in place to ensure that business runs smoothly through the end of the year. ...

What can I say? :rolleyes:

But thanks to @Nate for flagging this for us, much appreciated.
 

GourdFollower

PAB Admin
Staff member
CAG
MM
Joined
Feb 17, 2013
Location
gourdville
We've had at least one case recently where WildJacks has paid out a player. Hopefully, this is an indication that other players will also be paid what they are owed.

GourdFollower
Assistant to Max Drayman, Player Arbitration (PAB) Manager
 
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