GoWild don"t pay 3600€

[loltina]

Wise and good decision!
Thank you

 

[chuchu59]

Casinomeister, although I consider your decision to be fair, I am afraid of some bad consequences of that decision. At the time Gowild was accredited at your website they tried to keep their reputation high. But now- after being thrown away from the accredited list- will not they go the rogue way? And if next time they don't pay somebody- will you be able to help that person? So I think GoWild should be left accredited- because they paid eventually.

I am afraid I cannot agree with your view. This will show other accredited casinos that in order to preserve your accreditation you must perform in a trustworthy manner or risk losing that status. If acting rogue and finally paying up under pressure is what accreditation means a lot of Rivals will get accredited soon as will a lot of other RTGs.

If they want to be re-accredited they must shore up their performance and that is an incentive in itself.

 

[kingkong098]

Thank you CM for making a tough, but appropriate decision.

The community has finally spoken up and told the casinos they can't pull this "spirit of bonus" crap without there being repercussions. Go Wild made a decision based on greed instead of ethics and have learnt a harsh lesson.

I'm optimistic this decision will reduce the likelihood of other accredited casinos trying to pull this stunt in the future.

 

[GoWildGaming]

Casinomeister, although I consider your decision to be fair, I am afraid of some bad consequences of that decision. At the time Gowild was accredited at your website they tried to keep their reputation high. But now- after being thrown away from the accredited list- will not they go the rogue way? And if next time they don't pay somebody- will you be able to help that person? So I think GoWild should be left accredited- because they paid eventually.

Hi All,

Please allow GoWild Malta to state that -

GoWild Finance department process hundreds of payments every day. The judgment in this case was in fact wrong as stated previously, but this was a specific problem and not a general process.
GoWild has decided because of this case to run all withdrawals through few officers and any extraordinary case will be dealt by the casino manager only.

Again GoWild management is very sorry for this thing to happen and took full responsibility, GoWild has no intention to hold any transactions whatsoever.
We will continue to improve and up our service to bring the best experience to our customers and continue operating as if we were accredited casino on CasinoMeister.

Best Regards,

GoWild Malta

 

[catcat941]

really sorry to hear about gowild

that place has got integrity from wat i know , and i refered there players ,

nothing wrong with do the minimum wager and cashout fast ,

just a mistake of the casino managment . slots bonus is hard enough

and bonus hunting is not a dirty word . to adress that anja as a fruadent is not in place

. the company who uses the term of" casino decision is final .." as a last resort ,is Bs .

besides she can consult a lawyer and claim in court 7000 . gowild is a company that not resides in africa ,baharein , tashkent or other ridicolus places . i t is interesting what court will decide for this abusive play or casino decision is final , etc.

 

[vinylweatherman]

Hi All,

Please allow GoWild Malta to state that -

GoWild Finance department process hundreds of payments every day. The judgment in this case was in fact wrong as stated previously, but this was a specific problem and not a general process.
GoWild has decided because of this case to run all withdrawals through few officers and any extraordinary case will be dealt by the casino manager only.

Again GoWild management is very sorry for this thing to happen and took full responsibility, GoWild has no intention to hold any transactions whatsoever.
We will continue to improve and up our service to bring the best experience to our customers and continue operating as if we were accredited casino on CasinoMeister.

Best Regards,

GoWild Malta

..... but the appeal process didn't work either. This mistake was made twice more before being corrected at the third appeal here. THIS is what is worrying players, as surely an "honest mistake" would have been picked up at the FIRST appeal made by the player, and it would never have been necessary to "go public".

It therefore does seem that it was a "process" mistake, rather than an isolated instance.

Given how the OPs play was WELL inside the max bet rules, it seems odd that it even got flagged, let alone sent to the risk team. It looks like the flagging process is wrong too.

Is the casino saying that simply playing slots with the slots welcome bonus, and actually making WR and winning is itself "extraordinary".

 

[SlotMonster]

They can be put on "Baptism by fire" section for the next 60 days, and if all is OK - they will become accredited again.

 

[chuchu59]

They can be put on "Baptism by fire" section for the next 60 days, and if all is OK - they will become accredited again.

Great idea but maybe let things cool down a bit first and in the meantime let GW show they are intent on regaining the coveted 'accredited status'.

 

[Gremmyboy]

I agree with Viktar. I really hope GoWild apply and are accepted in to the Baptism By Fire.
I think they have learnt a harsh lesson and must now try for some redemption.
I believe overall that they have acted in a manner that befits an accredited casino so maybe a 60 day Baptism may be an acceptable outcome in this instance.
A downgrade in status rater then a complete removal from accreditation.
Overall they have been an excellent casino and have always been fair to the player(after some initial teething problems).
I would happily re-install and play at GoWild if they were in the Baptism By Fire.


Cheers
Gremmyh

 

[questa]

Oh cmon GoWild

You must think people are stupid. You comitted an act of theft because you thought you would get away with it and it was cheaper than paying up. Truly rogue behaviour. You got caught, and now you should do your time.

This wasn't a mistake - you gave your reasons, which were that the player played only one slot and accepted and automatic bonus

and then you repeated these on appeal. Don't insult people with your explanation - I'd have more respect if you told the truth and said "We tried to steal these winnings because we thought we would get away with it, but we didn't and will probably not do so again...for a while anyway"

 

[rainmaker]

.

I do not think that GoWild will be tried for a new Baptism period now. GoWild wrote this in March (in their Baptism thread on this forum):

Bonus abuse will not be tolerated by the casino management, any decision in that matter is final

They later changed their official view on this (after pressure) but I think that Casinomeister will be very cautious about GoWild in the the near future since this case is so closely connected to their previous problems. As I said earlier in this thread, we have not seen any other new cases in this forum where they have practiced a in the spirit policy, but I can understand that Casinomeister doesn't want to recommend them again until it is 100% certain that they have quite this bullshit. But it may look like the current GoWild management simply don`t get it.

 

[Silencio]

wow, indeed nice one cm..
quote self:

1st September 2011, 06:51 PM
Thread: 32red very dissapointed
by Silencio
Hey man don't you go there...
comparing 32red to gowild
tsssh

I'm still in denial about them being accredited..

I'll end my comment now cause it's not nice to kick people when they're down.

 

[same_old]

WOW!!

Bryans latest thread speak volumes on how much he cares about his members.

This is a perfect example of him looking after us as players. You can tell he thought about this one for a while and was a hard decision to make. On one end you have this casino that pays on time without any hassles (prior to this thread and to my Knowledge) They have a regular rep here who is always trying to help where she can and they offer great comps to most players. They do go above and beyond alot of MG casinos and were headed into the likes of 32RED status but this has now taken them down a few pegs.

Alot of positives do weigh up for this place but due to this recent thread Bryan cannot overlook the fact of "spirit of the bonus" fiasco has now become part of GOWILDS MO.
He only recently done a video cast on this exact thing so he was pushed into a corner so to speak and has acted above and beyond the call of duty.

personally, I am still going to play there as I'm sure other existing members will too but of course we will always have one eye open and make sure to document all our playtime etc.
Luckily I do not fit the "bonus abuser" character. What ever that is!!


I'm sure GOWILD are upset with the outcome but all business have set backs and I'm sure an overhaul of the terms and conditions will still be looked at.

I still think it would be good for Casino's to give cases like this to Bryan and or Max to assist with before it becomes a complaint.

Why can't a casino say "Hey Bryan, we have had this person sign up use the welcome bonus played like this and we are leaning towards not paying him for these reasons"
Casinomeister would give there input on the matter and possibly go to the extent of helping them to lay out bonuses.

It looks like when you buy into a MG franchise you are also handed the "bonus abuser 101 booklet". Sorry guys but it's way outdated and needs an overhaul big time.

My two Cents,

Same_old

P.S- I just re-read over some posts and I do see that had prior issues to not paying out on the same grounds, please accept my apologies.

 

[Marie2473]

Casinomeister, although I consider your decision to be fair, I am afraid of some bad consequences of that decision. At the time Gowild was accredited at your website they tried to keep their reputation high. But now- after being thrown away from the accredited list- will not they go the rogue way? And if next time they don't pay somebody- will you be able to help that person? So I think GoWild should be left accredited- because they paid eventually.

I disagree.. casinos are not on the accredited list to NOT go the rouge way, they are on there because they are trustworthy no matter what and deserves to be there!

 

[LaHutti]

I disagree.. casinos are not on the accredited list to NOT go the rouge way, they are on there because they are trustworthy no matter what and deserves to be there!

Very well said Marie.
Very well handled case Bryan

 

[skyestar40]

I don't post much as my spelling is bad and if i make a mistake i get embarrassed,yes spell check is good but for me its hard like eg meet and meat,but im glad about Go Wild being in the pit as i have had so many bad thing happen to me at Go Wild,but can not post because of my spelling.It takes me so long to post a message,so most of the time i just let it go.

I am so glad they have been found out,and love this place and people who look after each other.Thank you all for caring about others and for Bryan for looking after everyone,you are the best.

 

[trade]

Bryan, you missed a link

Hi All,

After careful consideration, I've decided to remove GoWild from the Accredited Casino section. Yes, I understand that the player was eventually paid, but this does not erase the fact that the casino management attempted to confiscate the player's winnings via "bonus abuse" jargon. Like many have pointed out in this thread, this behavior by the casino administration is alarming and not acceptable whatsoever. Personally, I am dumbfounded that any manager would even let the phrase "you abused our bonus" pass his lips. This is clearly a "Spirit of the Bonus" issue, and many casinos are failing to see that there are no bonus abusers - just badly written bonuses.

If casinos are going to use bonuses to cater to player greed, then they need to toe the line just as the players do.

GoWild had a history of negating winnings because of bonus abuse, and when they came on board in February this year, I thought they had this squared away. It was posted here last Spring that things were changing. Unfortunately someone didn't get the memo.

Even though the casino reps are great reps in this forum, I don't feel comfortable recommending this casino any longer. Thus they are off the site.

Thanks Bryan,
I noticed you missed removing the accreditation of GoWild from this link: https://www.casinomeister.com/casino-software/microgaming/
Just a heads up!

 

[trade]

Thanks Bryan,
I noticed you missed removing the accreditation of GoWild from this link: https://www.casinomeister.com/casino-software/microgaming/
Just a heads up!

I noticed that the GoWild status has been downgraded on the link I mentioned above. I now wonder, for newer players, what the perception of "accredited" vs. the downgraded "Good to go" is perceived. Actually, I am also wondering those casinos listed as "good to go" might mean to me or other players... should we anticipate possible problems?
Thanks!!

 

[sandykauf]

This casino should be listed as "proceed with caution". They should not be able to become accredited again. They were dishonest and did not act with integrity...call a spade a spade.