Goodbye Microgaming Casino's

GGW Laurie

Dormant Account
Joined
Jun 16, 2006
Location
In the Beautiful South !!
well i went and did it, uninstalled all my m/g casino's, what hurt the worst was my favorite one, wild jack, gone with the click of the mouse. this is real sad as i have enjoyed wild jack and several others in the past but with all these new changes sometimes its just better to just let go and remember the good ole days....................very bad for the american player these day's :mad:............laurie
 

BingoT

Nurses love to give shots
Joined
Dec 16, 2004
Location
Palm Bay Florida
I just got this




Update Regarding Flash Casino
and Progressive Games
Dear Thomas ,

This is David Brickman, VP Player Affairs for the Jackpot Factory Casino Group. Yesterday you received an email informing you that our Flash “Instant Play Casino and progressive jackpot games would no longer be available for our U.S. customers. I am happy to inform you that the decision to implement this change has been delayed until further notice.

I sincerely apologize for the premature notification but it was simply our intention to keep you informed of imminent changes rather than have you find out after the fact.

Thanks for your patience and understanding.

All the best,

David Brickman
Vice President of Player Affairs
 

GGW Laurie

Dormant Account
Joined
Jun 16, 2006
Location
In the Beautiful South !!
o.k........ is it yes or no on american players at microgaming, i havent recieved any emails from them at all, so do i reinstall wild jack again or wait and see what new emails come up tomorrow?:confused:..................laurie
 

RobWin

closed account
Joined
Apr 24, 2004
Location
A Vault!
o.k........ is it yes or no on american players at microgaming, i havent recieved any emails from them at all, so do i reinstall wild jack again or wait and see what new emails come up tomorrow?:confused:..................laurie

It may be too late for you to re-install now though since you have already un-installed them...:confused:
 

GGW Laurie

Dormant Account
Joined
Jun 16, 2006
Location
In the Beautiful South !!
im going to try to reinstall just to see what happens rob...............to many different emails were going around, gonna stop servicing u.s player to this new one, what was a loyal player to think ? edit: just downloaded wild jack again and its working.
 
Last edited:

RobWin

closed account
Joined
Apr 24, 2004
Location
A Vault!
im going to try to reinstall just to see what happens rob...............to many different emails were going around, gonna stop servicing u.s player to this new one, what was a loyal player to think ?

Let me know if they all reinstall ok and you are able to sign in...i'm just curious if that still works...:cool:
 

babs7262

Banned User
Joined
Oct 9, 2006
Location
PA
Dont do it Laurie!! If someone buys you and gift and then wants it back and you return in and then they say "nah, you can have it" would you take it? I would tell them to go to hell

Too many headgames for me
 

jas2587

Ueber Meister
Joined
Apr 25, 2006
Location
FL
I have cashed out $300 from a $20 conversion
an $250 from a $30 deposit at 2 different
micro's in the last 2 days I say download like
hell an play away

Cindy:D
 

I BEEN THERE

Dormant account
Joined
Aug 19, 2006
Location
Keep Sniffin ~!
I thought I would post this as I received it just last awhile ago. I don't play there anymore because I think they treat their players like garbage but.... some of you probably still do so it may help.


Dear XXXXX,

I understand that the recent changes at the Jackpot
Factory affecting American players maybe somewhat
confusing.

These changes are due to legal constraints in the
United States and in no way reflect the way we value
our players personally. We are dedicated to continuing
to provide an outstanding gaming experience to our
existing US based players.

As such I am happy to announce the launch of a new
Personal Account Manager program for our players
in the United States.

You have been assigned a member of the Jackpot Factory
management who will be your dedicated account manager.
They will be in touch with you personally at the start
of next week to give you the extra special attention
you deserve as a valued member of the Jackpot Factory.

Best regards,

David Brickman
Vice President of Player Affairs
Link Removed ( Old/Invalid)
Jackpot Factory

Your account number is: VIPRXXXXXXXX
 

brianzz

Dormant account
Joined
Feb 2, 2006
Location
TN
You have been assigned a member of the Jackpot Factory
management who will be your dedicated account manager.
They will be in touch with you personally at the start
of next week to give you the extra special attention
you deserve as a valued member of the Jackpot Factory.

:lolup:

Sounds like someone else to ignore emails and tell you to uninstall and reinstall the casino if you have problems.
 

I BEEN THERE

Dormant account
Joined
Aug 19, 2006
Location
Keep Sniffin ~!
Sounds like someone else to ignore emails and tell you to uninstall and reinstall the casino if you have problems.


Ironically, I have NEVER had a problem with them responding to emails. But, I do have a huge problem with their replies as they usually have nothing to do with the original sent email. I truly don't believe they actually take the time to read them before they respond. Jackpot Factory USED to be a great place. You could actually play awhile on your money. You could actually get a thank you for being a depositor. You were actually treated with some value and respect as a player. Now, they are overwhelmed with tournaments and doing everything to entice these freebie players in to becoming new depositors they have forgotten who got them where they are today.

I simply prefer to give my money to a place that appreciates it & me as paying customer ~~~~~!!

I BEEN THERE
 

slotsextra

Dormant account
Joined
Nov 15, 2008
Location
uk
never knew they treat their players so badly at the moment. But what can i say other than online casinos should pay attention to all customers and not take anything for granted because they already earned this reputation and become arrogant.

:rolleyes:
 

desiredusername

Dormant account
Joined
Jul 10, 2008
Location
USA

I Been There, I couldn't have said it better myself! I swear, whenever I receive a response from one of their representatives, my stomach knots up as I read it. It's like they're replying to someone else's email. All I can think is, "Did you actually take the time to READ before responding, 'cause you're certainly not addressing any of the questions I asked?!" I used to think it was me... that, perhaps, I wasn't able to clearly express myself in words. Now I'm convinced they just scan for key words and then reply with whatever form letter fits best. Thank you for making me feel like I'm not alone!
 

I BEEN THERE

Dormant account
Joined
Aug 19, 2006
Location
Keep Sniffin ~!
I Been There, I couldn't have said it better myself! I swear, whenever I receive a response from one of their representatives, my stomach knots up as I read it. It's like they're replying to someone else's email. All I can think is, "Did you actually take the time to READ before responding, 'cause you're certainly not addressing any of the questions I asked?!" I used to think it was me... that, perhaps, I wasn't able to clearly express myself in words. Now I'm convinced they just scan for key words and then reply with whatever form letter fits best. Thank you for making me feel like I'm not alone!

LOL.... You are so not alone. I am certain there are thousands who would agree. Sadly, they could care less so long as you keep dropping in those deposits. I never knotted up ( so to speak ) I simply got pissed and emailed back asking were they are all 1 or 2 cans short of a 6 pack ? Of course, this not sitting well with them, they sent it on to management who is even dimmer than the last switch I tried. They definitely have some issues but they don't seem to care. So I don't seem to deposit anymore ;) ~!

I BEEN THERE
 

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