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Goodbye Microgaming Casino's

Discussion in 'Online Casinos' started by GGW Laurie, Nov 12, 2008.

    Nov 12, 2008
  1. GGW Laurie

    GGW Laurie Dormant account

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    well i went and did it, uninstalled all my m/g casino's, what hurt the worst was my favorite one, wild jack, gone with the click of the mouse. this is real sad as i have enjoyed wild jack and several others in the past but with all these new changes sometimes its just better to just let go and remember the good ole days....................very bad for the american player these day's :mad:............laurie
     
    4 people like this.
  2. Nov 12, 2008
  3. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    I just got this




    Update Regarding Flash Casino
    and Progressive Games
    Dear Thomas ,

    This is David Brickman, VP Player Affairs for the Jackpot Factory Casino Group. Yesterday you received an email informing you that our Flash “Instant Play Casino and progressive jackpot games would no longer be available for our U.S. customers. I am happy to inform you that the decision to implement this change has been delayed until further notice.

    I sincerely apologize for the premature notification but it was simply our intention to keep you informed of imminent changes rather than have you find out after the fact.

    Thanks for your patience and understanding.

    All the best,

    David Brickman
    Vice President of Player Affairs
     
    1 person likes this.
  4. Nov 13, 2008
  5. GGW Laurie

    GGW Laurie Dormant account

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    o.k........ is it yes or no on american players at microgaming, i havent recieved any emails from them at all, so do i reinstall wild jack again or wait and see what new emails come up tomorrow?:confused:..................laurie
     
  6. Nov 13, 2008
  7. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
  8. Nov 13, 2008
  9. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    It may be too late for you to re-install now though since you have already un-installed them...:confused:
     
  10. Nov 13, 2008
  11. GGW Laurie

    GGW Laurie Dormant account

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    im going to try to reinstall just to see what happens rob...............to many different emails were going around, gonna stop servicing u.s player to this new one, what was a loyal player to think ? edit: just downloaded wild jack again and its working.
     
    Last edited: Nov 13, 2008
  12. Nov 13, 2008
  13. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Let me know if they all reinstall ok and you are able to sign in...i'm just curious if that still works...:cool:
     
  14. Nov 13, 2008
  15. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    Dont do it Laurie!! If someone buys you and gift and then wants it back and you return in and then they say "nah, you can have it" would you take it? I would tell them to go to hell

    Too many headgames for me
     
    1 person likes this.
  16. Nov 14, 2008
  17. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    I have cashed out $300 from a $20 conversion
    an $250 from a $30 deposit at 2 different
    micro's in the last 2 days I say download like
    hell an play away

    Cindy:D
     
  18. Nov 14, 2008
  19. I BEEN THERE

    I BEEN THERE Dormant account

    Occupation:
    ^%%%*&*^
    Location:
    Keep Sniffin ~!
    I thought I would post this as I received it just last awhile ago. I don't play there anymore because I think they treat their players like garbage but.... some of you probably still do so it may help.


    Dear XXXXX,

    I understand that the recent changes at the Jackpot
    Factory affecting American players maybe somewhat
    confusing.

    These changes are due to legal constraints in the
    United States and in no way reflect the way we value
    our players personally. We are dedicated to continuing
    to provide an outstanding gaming experience to our
    existing US based players.

    As such I am happy to announce the launch of a new
    Personal Account Manager program for our players
    in the United States.

    You have been assigned a member of the Jackpot Factory
    management who will be your dedicated account manager.
    They will be in touch with you personally at the start
    of next week to give you the extra special attention
    you deserve as a valued member of the Jackpot Factory.

    Best regards,

    David Brickman
    Vice President of Player Affairs
    You must register/login in order to see the link.
    Jackpot Factory

    Your account number is: VIPRXXXXXXXX
     
  20. Nov 14, 2008
  21. brianzz

    brianzz Dormant account

    Occupation:
    Work
    Location:
    TN
    :lolup:

    Sounds like someone else to ignore emails and tell you to uninstall and reinstall the casino if you have problems.
     
  22. Nov 15, 2008
  23. I BEEN THERE

    I BEEN THERE Dormant account

    Occupation:
    ^%%%*&*^
    Location:
    Keep Sniffin ~!

    Ironically, I have NEVER had a problem with them responding to emails. But, I do have a huge problem with their replies as they usually have nothing to do with the original sent email. I truly don't believe they actually take the time to read them before they respond. Jackpot Factory USED to be a great place. You could actually play awhile on your money. You could actually get a thank you for being a depositor. You were actually treated with some value and respect as a player. Now, they are overwhelmed with tournaments and doing everything to entice these freebie players in to becoming new depositors they have forgotten who got them where they are today.

    I simply prefer to give my money to a place that appreciates it & me as paying customer ~~~~~!!

    I BEEN THERE
     
  24. Nov 15, 2008
  25. slotsextra

    slotsextra Dormant account

    Occupation:
    webmaster
    Location:
    uk
    never knew they treat their players so badly at the moment. But what can i say other than online casinos should pay attention to all customers and not take anything for granted because they already earned this reputation and become arrogant.

    :rolleyes:
     
  26. Nov 16, 2008
  27. desiredusername

    desiredusername Dormant account

    Occupation:
    to look pretty
    Location:
    USA

    I Been There, I couldn't have said it better myself! I swear, whenever I receive a response from one of their representatives, my stomach knots up as I read it. It's like they're replying to someone else's email. All I can think is, "Did you actually take the time to READ before responding, 'cause you're certainly not addressing any of the questions I asked?!" I used to think it was me... that, perhaps, I wasn't able to clearly express myself in words. Now I'm convinced they just scan for key words and then reply with whatever form letter fits best. Thank you for making me feel like I'm not alone!
     
  28. Nov 16, 2008
  29. I BEEN THERE

    I BEEN THERE Dormant account

    Occupation:
    ^%%%*&*^
    Location:
    Keep Sniffin ~!
    LOL.... You are so not alone. I am certain there are thousands who would agree. Sadly, they could care less so long as you keep dropping in those deposits. I never knotted up ( so to speak ) I simply got pissed and emailed back asking were they are all 1 or 2 cans short of a 6 pack ? Of course, this not sitting well with them, they sent it on to management who is even dimmer than the last switch I tried. They definitely have some issues but they don't seem to care. So I don't seem to deposit anymore ;) ~!

    I BEEN THERE
     

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