Warren's reply at CAP.........Thanks to CM and Pinababy69 for bringing this to our attention. We have removed their listing but will keep this forum open (for now) to allow the management at Jackpots Heaven to address the issues raised. We do our best to ensure there are no outstanding player or affiliate complaints before a program is listed on CAP, but it seems like a good idea to involve players in testing before we accept new softwares.
Pinababy69, do you think it would work if we funded five players every time we receive an application to get listed on CAP from an operator with new software? It would be really useful for us to have player perceptions.
It has also been suggested to me (re: new software) that we also check if the owners have a criminal history, the casino has a valid license, and is certified by the TST. I think this is doable, but are we missing anything else?
Re: Warren's reply....come on, get real! CAP's primary goal is to protect the affiliate, right? Well let me rephrase that, they are supposed to protect the affiliate. but now they want to put the responsibility of checking new software off on some players and have them check it for them? This is one of the most ludicrous things I've ever read.
Dom.......I like you and I respect you, but like others I don't understand you hanging in there with CAP. Whether you want to think it or not, you being there gives them a tiny bit of respectability, even though they certainly don't deserve it and they have proved it over and over again.
I think Warren must have kissed the Blarney Stone at least half a dozen times LOL - he certainly is fast on his feet and quite adept at deflecting attention from his own flaws.
Old political trick - tell 'em what they want to hear!
I keep getting told that almost all affiliates are active players as well, so that one doesn't fly with me Dom.
bb28 is right - imo you are doing yourself a disservice by continuing to involve yourself with CAP and allowing yourself to be used as an 'unofficial' spokesperson by Warren here and probably elsewhere.