ATTN: Casino Rep Golden Star casino - any rep?

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hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
I play at the majority of Direx casinos from time to time and what makes it enjoyable is their good bonus offers and their fast cashouts to ecopayz.

I deicided to give Golden Star a try. They are related to alpha affiliates so maybe thepogg woud tell me I deserve suffering but I like to give everyone a chance.

I am used to cashouts taking minutes... an hour max... After 2 hours they cancelled my withdrawal to ask for a doc their arlready have. Now After another 4 hours I decided to make them pay for my wait. Reversed and doubled the cash out to 130$. An ammount not worth stalling forever right?

It seems they have a different opinion, still pending... support tells me the financial department take good care to prevent fraud and to not make mistakes :) It's pretty hard to do a mistake when the department is empty and no one is doing nothing.

The one and only direx place that made me wait for a couple of dollars... and still waiting.

It's unfortunate because their slots catalog is awesome. Why oh why casinos don't realize doing this will make them lose a lot in the long run...

So I need to be patient? nope
 

hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
An employee responsed to me on AskG. Saying that they take a lot of care about the security of .....blablabla bs.

No offers, no details...just bs.

I know I am not the most patient player but other white labels like cleopatra or joo process cashouts in 5 minutes.

Why wait hours to get asked for a document they already have?

Hi non-existent rep. :)

Thanks Bryan!
 

Fiekie247

Experienced Member
Joined
Aug 7, 2017
Location
South Africa
Hi hhhello

I play at Gunsbet casino which is part of Alpha affiliates and I believe Golden Star and Loki falls under the same umbrella.

Honestly my withdrawals at Gunsbet take anything from 12 hours - 18 hours. Most Direx NV pays me within 5 - 10 minutes, but however Golden Star, Loki and Gunsbet within 24 hours, but on average 12 hours.

Just give it some time.
 

hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
Ok. Thanks for the info. Agents wouldnt share that. Why is it so important not to answer anything but bs when asked a.question? Don't know but they really like it. If an agents tells me 24h then ok its 24h. Bhy no answer and used to 5 minutes with direx casinos... I went insane :)

They feel so weird to me... a little bit like playamo partners. Euslot is a little better.
 

Fiekie247

Experienced Member
Joined
Aug 7, 2017
Location
South Africa
Just an example. Look at the times - So thats exactly about 12 hours until it was approved. Once it was approved money already in neteller.

114714
114715
 

hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
Just an example. Look at the times - So thats exactly about 12 hours until it was approved. Once it was approved money already in neteller.

View attachment 114714
View attachment 114715
Maybe you should read the aussie dude complainy on askg. Not my favorite site for obvious things but this is not a fake review, it's a real complaint. They are insane evil. I can't believe they promote them.
 

Fiekie247

Experienced Member
Joined
Aug 7, 2017
Location
South Africa
@hhhelllo - You do know Australian always face challenges when it comes to withdrawals wherever they play right?

Well it took me well 2 weeks of fighting to withdraw my 10 grand from Gunsbet. I aint going to lie it was a damn mission to get my money.

They made me deposit in any format, E-wallets, card, wire. transfer. I made deposit in neteller, but not a single cashout option available.
Untill they eventually after 2 weeks had to add Neteller specifically for me and from there on I did not have any withdrawal issues anymore.
 

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