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GOLDEN PALACE - WARNING !!!!!!

Discussion in 'Casino Complaints - Bonus Issues' started by poser, Nov 1, 2007.

    Nov 1, 2007
  1. poser

    poser Experienced Member

    Occupation:
    Student
    Location:
    Hamburg
    Warning:

    Golden Palace sends Halloween offer of 100% to their users.

    When you ask the telefon support, they say you are entitled to get the bonus and it will be credited automatically (with knowing of the accNo).

    After you deposited, they say you are NOT entitled to this bonus.

    They just want your money I think.

    Hands OFF..
     
  2. Nov 1, 2007
  3. jcvdd

    jcvdd Banned User

    Occupation:
    none
    Location:
    miami
    Ditto -
    In my humble opinion,
    Golden Palace
    is a scam internet casino !
    Stay away from this particular casino !
     
  4. Nov 1, 2007
  5. poser

    poser Experienced Member

    Occupation:
    Student
    Location:
    Hamburg
    Solved - gave me bonus

    Well,

    after 20 min of telefon talk they gave me the bonus now for "exception".

    I think it is because I really ASKED the tel support before depositing and got the wrong info.

    They could have avoided theese posts, if they had given me the bonus yesterday.
     
  6. Nov 2, 2007
  7. hakapuku

    hakapuku Banned User - repeated violations of rule 1.14 (tr

    Occupation:
    businessman
    Location:
    UA
    And in my opinion Golden Palace is a good casino that always pays! It is much much better than the Fortune Lounge, Playshare and Casino Rewards casinos with their "bonus abuse" and "wrong style of play" shit. These casinos are just bad businesses so they don't have money to pay their winners. Golden Palace is a good business.
     
  8. Nov 2, 2007
  9. Mr_Zoidberg

    Mr_Zoidberg Dormant account PABrogue PABnononaccred PABnonaccred

    Occupation:
    Student
    Location:
    The bar
    They also tricked me with this bonus. I got the mail, deposited $500 and called them for the bonus. The support told me that I had to reply the mail. I replyd and afters 3 days I got a mail back that I was not(??) entitled for the bonus.

    I think it's just a stupid trick to let people deposit large sums of money and hoping they start playing without the bonus...

    Golden Palace :(
     
  10. Nov 2, 2007
  11. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    There are some players who are still waiting for their money that was confiscated in 2000 for "bonus abuse", see for example, You must register/login in order to see the link. .

    Then there were the streakers. GP felt that they had the right to disrupt major sporting events and ruin some people's chance to win an Olympic gold medal just to get some free exposure on TV. They continued even after promising Kahnawake Gaming Commission not to do it again.
     
    1 person likes this.
  12. Nov 2, 2007
  13. hakapuku

    hakapuku Banned User - repeated violations of rule 1.14 (tr

    Occupation:
    businessman
    Location:
    UA
    But your story is seven years old. Fortune Lounge and Casino Rewards , fully supported by Ecogra, rob players every day. And my 3 years old experience with Golden Palace shows me that they always pay the players. Yes , they may refuse the bonus, but if they give you the bonus- they honour it. Not like some Microgaming casinos who promote their bonuses whatever way they can and don't pay you when you win.
     
  14. Nov 2, 2007
  15. ray101bassman

    ray101bassman Dormant account

    Occupation:
    gezzzzzzz boring
    Location:
    Nasville Indiana
    Hey I hate casnios anyway and haded my money lock there because I am usa. Would like to say I really evjoyed playing poker at golden palace and I would still be plauing there if I could.
     
  16. Nov 3, 2007
  17. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    You may have been paid, even the scummiest casinos must pay a large proportion of their players. People from 7 years ago have not been paid yet. I don't think there is a way of compensating the athletes who took part in the competitions that were interrupted by GP's streakers, even if GP offered to pay.
     
  18. Nov 3, 2007
  19. cb666

    cb666 Dormant account

    Occupation:
    student
    Location:
    germany
    I think GP is a great casino, Ive never got a problem with them in the past..
    But I do admit that their Halloween bonus was a bit too much.
    I think the manager of GP kinda underestimated everything. I mean, come on... everyone can clear such a bonus +ev with their wager rules...,
    so I guess they simply underestimated it, because this is almost like giving away free money.
    However it remains a good casino imo..
    Just my 2 cents..

    p.s. I never got their promo mail :)
     
  20. Nov 3, 2007
  21. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  22. Nov 3, 2007
  23. jenn1381

    jenn1381 Meister Member

    Occupation:
    Data Management Assistant - Health unit
    Location:
    Canada
    Why would anyone play at a place like this? They've lied before, obviously they're going to do it again and did with this bonus scam.

    Casino's: rule of thumb - If YOU send a customer an email offering them a bonus, YOU are obligated to follow through with said bonus, regardless of the fact that it might have been a mistake. Punish your staff who make the damn mistake, not your customers! I don't understand why common sense is so lacking at some of these casino's, it's not rocket science. You sent the email, you need to pay up, end of frickin' story!
     
    Last edited: Nov 3, 2007
  24. Nov 3, 2007
  25. offtherecord

    offtherecord Dormant account PABnononaccred PABnonaccred

    Occupation:
    Student
    Location:
    Europe
    Hi there,

    I received the bonus right away without any problems (no need to replay to the email, simply deposited and the bonus was confirmed by a pop up).
    I did notice cashier problems though ("the server is busy right now"), so there sure may have been a whole lot of people trying to claim this bonus..

    Now I just hope they won't be playing any trick upon cashing out..
     
  26. Nov 4, 2007
  27. poser

    poser Experienced Member

    Occupation:
    Student
    Location:
    Hamburg
    As I ststed above - I got the bonus on the next day after I said I will do a charge back from C2P (dont know if this is poss., but..).
    But it is true also, I MADE A CALL TO THE SUPPORT BEFORE I DEPOSITED AND THEY SAID: GO AHEAD, YOU WILL GET THE BONUS !

    Before, this, I said I would be quiet (on the tel support, not in the forums), if they would reverse my C2P deposit. But they can't do so, they said. And any other method had cost me something, what I was not willing to tolerate.

    I think it always helps if you mention:
    - Casinomeister.com
    - Try to charge back with a mail to the eWallet in wich you say your deposit was made under FALSE infos (As if you bye a TV online, and when it arrives at ya home, the whole electronic is missing inside)
    - post case in all your forums you're in

    All in all, I think a problem with a mail can happen. But this one had NO T+Cs. So it was tricky from the beginning.

    Greetz
     
  28. Nov 4, 2007
  29. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    And may I suggest that you only play at accredited casinos in the future? Or at least inquire of the fora here for funky operations, and to never play at casinos that are rogued?

    I'm glad you were paid.

    Have you considered playing without boni? (and I apologize if I forgot that point).
     
  30. Nov 4, 2007
  31. ugaboga

    ugaboga Casino Addict

    Occupation:
    Information Technology, Day Trader
    Location:
    Australia
    Yes they are rogued, but that's more to do with their err...... marketing methods.

    Whilst I've never played at Golden Palace, I do have a friend that's a regular there and he claims to have always received his withdrawals. I guess casinos are rogued for different reasons and severity of each roguement (word doesn't exist :cool:) differs :D

    Although I understand they still refuse to pay some players for bonus abuse, but I'd compare that to the fortungelounge situation, their casinos are still not 100% rogue (ie.. refuse to pay any players).

    I wonder what the Golden Palace monkey has to say about this thread?

    [​IMG]
     
    1 person likes this.
  32. Nov 4, 2007
  33. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    I get your drift, uga. But some can climb out, and others can't... because...

    BONUS
     
    1 person likes this.
  34. Nov 5, 2007
  35. hakapuku

    hakapuku Banned User - repeated violations of rule 1.14 (tr

    Occupation:
    businessman
    Location:
    UA
    As a player why should i care so much about wrong marketing methods which a certain casino employs? There are other organizations who should take care about provocative marketing of Golden Palace.. For me ,as a player, there are only 2 most important things: fair software and fast payouts of winnings. From this point of view, Golden Palace is a good casino and Royal Vegas and Grand Mondial are the bad ones. As i understand ,Casinomeister is supposed to be a player's advocate and not something else.

    P.S. If we talk about marketing and morality ,what is better: to make provocative statements and provocative actions of all types just to attract public's attention to your casino or to promote the huge and juicy bonuses attracting hundred thousands of online players' money and then not to pay the winners ?
     
  36. Nov 5, 2007
  37. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    Are you saying that Royal Vegas and Grand Mondial do not pay players? an you show us?
     
  38. Nov 5, 2007
  39. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    I for one do not take a bonus
    it is a waste of my time and money
    you have the wagering req.
    then you hit a good spin
    then your good spin gets ate up
    trying to meet the wagering req


    as for RV I recieved a cashout from them this am
    have never had a problem getting my cashouts from
    an FL Casino

    Cindy
     
    1 person likes this.

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