robhimselfza
Dormant account
- Joined
- Feb 14, 2007
- Location
- South Africa
Hey,
I deposited $100 and got the $300 bonus , but this was around the beginning of this year.
I didn't cash out immediately , and played on and on over a few months time , i worked up my balance to just over $4000 and then tried to cash out to my bank account.
It was rejected , and the money put back into my balance. I didn't really get a proper response as to why this happened , but i carried on playing and worked up my balance to $6297.
I tried to cash out again and it was denied , due to a swift code error. I then opened a new bank account and tried to cash out again.
It's all accepted , but I've been waiting for a month now to get my money , and the only response i hear is that they are waiting for a reply from the accounting department.
They promised me it would take up to 10 business days to process the cash out , I've sent them 2 x utility bills and 1x ID and 1x Passport, and my account is "verified".
For the last two weeks they've been waiting for a reply from the accounting department , but what frustrates me the most is that i cashed out from Party Poker to my new bank account , the exact same details I used at Golden Palace , and they took 3 days to pay me out.
Is there anyone that can perhaps help me ? I need this money for tuition fees for university.
I feel that im just getting some typical 'run around' from this casino , one excuse after another.
Thanks
I deposited $100 and got the $300 bonus , but this was around the beginning of this year.
I didn't cash out immediately , and played on and on over a few months time , i worked up my balance to just over $4000 and then tried to cash out to my bank account.
It was rejected , and the money put back into my balance. I didn't really get a proper response as to why this happened , but i carried on playing and worked up my balance to $6297.
I tried to cash out again and it was denied , due to a swift code error. I then opened a new bank account and tried to cash out again.
It's all accepted , but I've been waiting for a month now to get my money , and the only response i hear is that they are waiting for a reply from the accounting department.
They promised me it would take up to 10 business days to process the cash out , I've sent them 2 x utility bills and 1x ID and 1x Passport, and my account is "verified".
For the last two weeks they've been waiting for a reply from the accounting department , but what frustrates me the most is that i cashed out from Party Poker to my new bank account , the exact same details I used at Golden Palace , and they took 3 days to pay me out.
Is there anyone that can perhaps help me ? I need this money for tuition fees for university.
I feel that im just getting some typical 'run around' from this casino , one excuse after another.
Thanks