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Golden Palace bonus email

Discussion in 'Casino Complaints - Bonus Issues' started by CarolJZ, Dec 13, 2006.

    Dec 13, 2006
  1. CarolJZ

    CarolJZ Dormant account

    Nebraska, USA
    I received an email from Golden Palace Casino stating that they are giving a
    300% bonus plus $25 to new users. I signed up and deposited $50 and received $50 bonus. When I asked for the 300% bonus they said I was playing at Golden Casino not Golden Palace but I went through the instructions on the email even using the download link associated with the
    email. I have sent several emails to customer service and they are doing
    nothing about it. Has anyone else received this email? Seems like a scam to me.
  2. Dec 13, 2006
  3. winbig

    winbig Keep winning this amount. webby PABnononaccred

    GP doesn't allow players from the USA. I'm assuming that the email was spam sent by an affiliate.

    goldenpalace.com = redirects to golden casino
    goldenpalacecasino.com = GP

    I also assume that they're both ran by GP, so their response is BS. Yes, golden casino only offers the 100% match which explains the $50 bonus you recieved. BUT, if your email states 300%, that's what you should get, no questions asked. It's not your fault you recieved an offer that doesn't apply to residents of the US.

    edit: have a read through http://www.casinomeister.com/forums/online-casinos/15347-any-thoughts-goldencasino.html
    Last edited: Dec 13, 2006

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