Thanks, Bryan. I read the whole story. The story on alleged bonus abuse by Danish players was also interesting.Casinomeister said:
Dear Mr Layland
I have looked over your accounts and your proposal. The first point that I would like to bring up is regarding your proposal. Mr Layland I have one question for you: Haven't we paid you enough already? I mean seriously we have been more than generous by offering these promo's we have paid you thousands of dollars already. Rather than being content you choose to try and argue for something that is really not yours. You call yourself a gambler well you certainly did not prove that to me. We have actually taken a decision to lock you out and ban you from our casino and we will suggest that our competitors do the same. You are obviously not content with the thousands of dollars in promo monies you've received, it does not seem to be enough for you to promote us already. So in answer to your proposal I will sum it up by saying "thanks but no thanks" I have done something even better.
Just to show that it is not about the money I have taken the promo monies retrieved from your account and sent it to the IGC for them to donate it to a charitable cause of their choice, you see Mr Layland it is not about the money but the principle.
Webzcas said:Needless to say my opinion of Golden Palace hasn't improved as a result.
jetset said:Player researchers dug up some public documents showing that the people behind GP had paid record fines for telemarketing fraud in Canada.
I followed Bryan's advice and filed a complaint with Playtech but the security dude said they don't answer to Playtech so there was no point really in doing that.
Then suddenly they locked my accounts and when I called them to inquire the security department said I was a bonus abuser and that they would refund my deposits but I wouldn't receive any of my winnings.