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Golden Lady Casino wont stop calling me

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Googobucs, Jul 24, 2015.

    Jul 24, 2015
  1. Googobucs

    Googobucs Meister Member

    Occupation:
    IT Manager
    Location:
    Florida, USA
    I saw Golden Lady Casino listed on KK's site and decided to give them a shot. Big mistake.
    They call my home repeatedly and leave voice messages for bonus offers. I have e-mailed their support and asked them on the phone to never call me again for marketing. They have my e-mail, I am more than happy to take whatever spam they want to send me. Today I once again have a voice mail so I called them to close my account. They were Very unpleasant with me on the phone and hung up on me. I was not rude, but was very firm with them that this was not acceptable and they were to close my account and not contact me again.

    Avoid these guys like the plague. They will pester the shit out of you with phone calls. If they call me one more time, I am going to set them up with auto faxing and blow up their fax machine 24/7 with garbage for a week and see if they get the message then.
     
  2. Jul 24, 2015
  3. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Not sure what kind of phone you have, but with the iPhones, you're actually able to block a number from within the "recent calls" list very easily. Not sure if you can do this via Android software, or not....

    Either way, this is horrible practice for any casino. Did you contact KK via PM to let him know what they're doing? With this knowledge, he may think twice about promoting them.....dunno.
     
  4. Jul 25, 2015
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Yes, you are right - I don't want to list ANY casino that pesters their players with phone calls. :mad:
    IMO phone contact should be strictly on an "opt-in" basis only.

    The OP did not contact me about this. But I will take it up with the operator anyway - this is NOT acceptable.

    KK
     
    Last edited: Jul 25, 2015
    3 people like this.
  6. Jul 25, 2015
  7. Googobucs

    Googobucs Meister Member

    Occupation:
    IT Manager
    Location:
    Florida, USA
    They are calling my home phone. In retrospect I should have PM'd KK about this and I'm sorry for even mentioning his name in the post because this is not about him. He's a great guy who has always pointed me in the right direction. That was bad judgment by me.

    This casino deserves a good public flogging and I should not have associated anyone else with them.

    sorry about that.
     
    2 people like this.
  8. Jul 25, 2015
  9. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Yea, KK is a stand-up guy....as further evidenced by his response ;)
     
    1 person likes this.
  10. Jul 25, 2015
  11. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    So annoying when they do this!! I detest getting cold calls from Casinos no matter what they are saying. Its rude and intrusive. No should mean no!
    I personally dont want any casino calling me at home unless they email me and ask permission to give me a call then its fine. Am sure KK will do what he can to try get them to stop this infernal behavior. Have played on a few sites he has listed and never ever had a problem (apart from loosing) ...

    This kind of crap puts people right off from joining when the word gets out.
     
    1 person likes this.
  12. Jul 25, 2015
  13. snotter999

    snotter999 Senior Member

    Occupation:
    Electrician
    Location:
    Newcastle Australia
    This annoys the hell out of me.
    I can put up with the emails and even the odd text message but when you get bombarded with phone calls constantly, well that's where i draw the line.

    I have closed my account at a couple of casinos because of this.
    Betway was one. they just kept calling every day about 12 months ago. I blocked numbers and everything i could think of but they kept finding new numbers and calling from internet etc.
    I asked them to stop and they would not.
    I then asked the caller if he could close my account, to which he replied he could not.
    I then abused the hell out of him and instructed him to close my account or he would hear from a lawyer.
    Tried to log in next day and account was closed! hehe
    Also had to basically do the same to another casino at about the same time (can't remember who) and ended with same outcome.
    Six months ago i had 2 other casino's starting to ring me all the time but i just blocked there numbers.
    Although it's hard to block when you get calls from No Caller ID.
    Still got a call from each for about a month ( i know cos each time they rang they would leave a message for a few seconds with the casino in the background) and my iphone would beep saying a missed called and message.

    So to all casinos out there, if you don't want my business anymore, just give me a few phone calls!
    Especially the ones at midnight on a weekday when i get up at 5am. i love them calls!
     
    1 person likes this.

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