Question Golden Galaxy casino (playtech)

I had went out my way for you and check my self, Live chat just goes to thank you for message & after downloading I get same screen,

Looks like they done a runner, I know what I would do, & Believe me I not not rest untill I find the owner

Screenshot 2015-05-15 17.55.21.jpg
 
I know don't forget about the "Pitch A Bitch" here if you find that your emails go unanswered:)

I do not think that will be much use unless there is a serious probs with the site, After so long than gut felling you no the worst, Like if you canot find something and looked everywhere including hiding places you just no its gone,

I do hope not for the OP sake but unsure of the location of him, but not working from U.K side, Bloody theifs
 
That is a start, I think win trillons is still going, IS IT IN u.k

They have a .co.uk address but it doesn't state anywhere on the site the location of their offices so I am thinking maybe they are based elsewhere? They certainly don't have a remote operating license as required by the UKGC. Are they still advertising on UK television? I was curious so I asked live support about their location and the following was the response:

Lucia Mumford
We have our offices in Montevideo Uruguay, UK, and Chipre

When I asked about a license she said the lottery/raffle is run out of the US so no UK license. I would assume that if they advertise in the UK with an office in the UK then they would be bound by UK laws. Am I wrong in this assumption?
 
[SUP][/SUP
I have tried to call to the Elray gaming directly but there is only answering machine. All my efforts seems to be waste of time. Casino scam report just blacklisted this crappy casino. I am not aware about these issues so could you please tell me how long it takes when it will be officially publish that casino is broke and closed?
 
Very disappointed this casino has not been added to the Rogue Pit yet - after I pointed out their evil terms last year...
https://www.casinomeister.com/forums/threads/playtech-casinos-with-predatory-progessive-terms.57604/
(Post #61 if my link does not work).

@ octav: I agree with osulle - give them a day or two before you panic - even the best casinos have technical issues sometimes.

KK

Just to mention - they were in the rogue pit for this, but they contacted me in January 2015 stating that they had removed the clause, so they were removed from the Playtech list of shame.

Currently they are listed in the no man's land of the "Reservation".
 
Is there anything new to tell about this issue? I have been tried to get answers by sending emails and called several phonecalls to everywhere I possibly can. Nothing. No response. I really hate this situation. Is there anything else to do?
 
A reply from playtech:

View attachment 55955

Typical reply from Playtech, but worth investigating in case they are being economical with the truth, which might be the case if this casino was being operated by Paragon International Customer Care, a 100% owned subsidiary of Playtech.

A dead giveaway is the address to which "notarised documents" have to be sent ;) Or indeed any postal enquiries.
 
Right, I am getting SICK of reading about Playtech's shabby BS treatment of players, and what it lets some of it's scumbag sites get away with. :mad:

IF YOU WANT TO PLAY PLAYTECH SLOTS PLAY THEM AT MULTIPLATFORM SITES LIKE BETFRED, BET365 ETC. THAT DON'T F*CK YOU OVER, WILL COVER ANY JACKPOTS AND PAY OUT BY RETURN - IN OTHER WORDS WHERE THERE IS A CLEAR BUFFER BETWEEN PLAYTECH AND YOURSELF.

If any member here of any time served plays at Playtech sites and gets stiffed then you have only yourself to blame.

BIG CLUE! (Check the not-recommended list and rogue pit...)
 
Right, I am getting SICK of reading about Playtech's shabby BS treatment of players, and what it lets some of it's scumbag sites get away with. :mad:

IF YOU WANT TO PLAY PLAYTECH SLOTS PLAY THEM AT MULTIPLATFORM SITES LIKE BETFRED, BET365 ETC. THAT DON'T F*CK YOU OVER, WILL COVER ANY JACKPOTS AND PAY OUT BY RETURN - IN OTHER WORDS WHERE THERE IS A CLEAR BUFFER BETWEEN PLAYTECH AND YOURSELF.

If any member here of any time served plays at Playtech sites and gets stiffed then you have only yourself to blame.

BIG CLUE! (Check the not-recommended list and rogue pit...)

Totally agree with what you say. Playtech is a rotten software altogether and the casinos basically do what they want.

But like you said if anyone has to play them why not do it as safely as possible and use the sites you mentioned or the rest of the main british bookies, ladbrokes , William hill, coral who all operate playtech from their sports sites. Never understood why they do use playtech knowing its reputation but if anyone has to play it you know that these sites will at least pay you in a timely manner if you win.
 
Any news from Golden Galaxy casino

Totally agree with what you say. Playtech is a rotten software altogether and the casinos basically do what they want.

But like you said if anyone has to play them why not do it as safely as possible and use the sites you mentioned or the rest of the main british bookies, ladbrokes , William hill, coral who all operate playtech from their sports sites. Never understood why they do use playtech knowing its reputation but if anyone has to play it you know that these sites will at least pay you in a timely manner if you win.

Hello,
I really love to know is there something new to tell about Golden Galaxy Casino? They had not pay me my money (it has been over three months). Their website is open but I cannot login to my account and no response for emails, phonecalls or Livechat. Can anyone create an account there? Why their website is open if they are broke.
 
Hello,
I really love to know is there something new to tell about Golden Galaxy Casino? They had not pay me my money (it has been over three months). Their website is open but I cannot login to my account and no response for emails, phonecalls or Livechat. Can anyone create an account there? Why their website is open if they are broke.

From my side I don't have any news. Things are very clear. Playtech don't care if I buy a casino platfrom from them and after that I use that platform in a fraudulent way.

Ian Ice reufused to answer to my last e-mail.

Hello Ian,

Thank you for your prompt answer. Even I don't have a contract relation with Playtech, as a player I expect to be protected somehow. You tell me that you don't care if a casino use your platform in order to commit fraudulent activities?
I'm pretty sure that the relationship between Playtech and Erlay Resources is regulated in this sense.

As a form of respect for your players I expect to get involved in their issues with casinos which use your software.
I expect to hear news from you soon Ian.

Regards
,
 

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