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Golden Euro bonus terms - a matter of interpretation?

Discussion in 'Online Casinos' started by chuchu59, Jun 11, 2018.

    Jun 11, 2018
  1. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Hey guys,

    Let's see how you make of the following bonus term - max.bet rule for all bonuses = $5 .any winnings plus bonus amounts derived from higher bets will be voided. To me that means that if you win on a single bet that exceeds $5 the excess is voided. If your had also dipped into your higher bet winnings to gain further wins that will also be voided. If, however, the above does not hold true the winnings and bonus are not voided.

    I played Golden Euro 2 weeks ago, played a single game of BJ which was allowed but at $10 because I recall that was the max allowed. Yes, it was my mistake but then I went on a good run and my balance never dipped into the excess $5 won. I played my usual slots ie the 3 stooges and never increased my bet. The casino only took into account the first part of vthe rule and voided my winnings, bonus and even confiscated my deposit. I have been in touch with the forum rep but got no answer for nearly 2 weeks. Meanwhile, their support staff refused to address the matter of how the winnings were derived from the single higher bet. It seems they can only interpret the rules to their advantage. As of now, my deposit hasnt been returned yet. I challenge the forum rep to address the issues I raised here.
     
  2. Jun 11, 2018
  3. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    There are some casinos who add extra wagering, if the rule is broken.
    But the Max bet rules almost always mean the whole balance is voided, if you break the rule
     
  4. Jun 11, 2018
  5. Reelsoffun

    Reelsoffun Full Member

    Location:
    UK

    I would take that as any wins from bets over $5 are voided. which also means all the winnings since then are also voided. That is what i make of that term.
     
  6. Jun 12, 2018
  7. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Thanks for the posts guys. Not what I wanted but much appreciated. This rogue casino has decided to confiscate my deposit though. What do you guys think of it?
     

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