Golden Cherry Casino - Processing overwhelmed?

fizzlek

Dormant Account
Joined
Sep 6, 2009
Location
Arizona
Sorry for the delay but processing is overwhelmed. This is what I was told by support when asking about my withdraw made April 5th. Are you kidding me? Is there so many winners that the processing department can't keep up. Now I am told that processing is undergoing upgrades. Really? If either of these were true why then wasn't I told that to begin with. You would think to avoid the backlash the casino would make some kind of blanket statement regarding upgrades to their processing department. I find it ridiculous that this casino is not even living up to it's own terms my processing took nine (9) days not 2-4 days. Now it is 11 days not counting weekends since the April 17th and still no money. Today I am told it should be there by next week. In chat I lost my cool a bit and told them in caps I wanted my money today. I also requested a phone number but told there was no number to give me. I find this hard to believe since a number of times I have been called by this casino to put my deposit through. I like to think I am a patient person but this has gone a bit beyond.
I feel helpless and am wondering if there are any suggestions on how to motivate the casino to pay me my winnings.
 

lnspin

Senior Member
webmeister
Joined
Mar 23, 2005
Location
WorldWide
You just need patience, a lot of US casinos are playing these games these days hoping that you play the $$ back..

You'll get paid just takes some time,

Heres a tip, uninstall the casino till you get paid
 
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