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Godblessamerica{portofino casino} refusing to pay me

Discussion in 'Online Casino and Poker Complaints - old section' started by jeenjoseph, Oct 21, 2004.

    Oct 21, 2004
  1. jeenjoseph

    jeenjoseph Dormant account

    Location:
    nj,usa
    :lolup: i got a bonus of $50 in godblessamerica casino{user id - jeen123} which is a part of portofino casino {that i didn't know until i downloaded and installed the software} and played and met the wagering requirement of $2000.i got a balance of $100 in my account.i tried to withdraw that amount through neteller.but they declined my withdrawal request without saying any reason.i met all the wagering requirement which i confirmed through casino software and send all necessary documents to them as specified in their website.still they are refusing to pay me.so please careful when you are playing with these casino.its a waste of both time and money
     
  2. Oct 21, 2004
  3. Petunia

    Petunia Dormant account

    Dear Fellow player;

    Did you ask them why they not pay you?
    Did you try to phone them?
    Did you read ALL the T & C's?
    How long have you been waiting.

    - Classic example -
     
  4. Oct 21, 2004
  5. jeenjoseph

    jeenjoseph Dormant account

    Location:
    nj,usa
    my reply

    i emailed them asking what the reason for not paying me?.they never replied.i thought no use in phoning them who even not bother to reply my emails.i have read all thier terms and conditions and met the wagering requirements as specified by them.i am almost waiting around two weeks now.
     
    Last edited: Oct 21, 2004
  6. Oct 21, 2004
  7. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Sounds as if you need to escalate your complaint to either a supervisor or manager - get on the phone if you can and see what this is all about. If that doesn't do the trick it's time to consider a Montana Overseas complaint.
     
  8. Oct 22, 2004
  9. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I had the same problem with portofino casino,sending documents many times and mysteriously going missing on the other side. The fact is they make life difficult for you by saying that the faxback form and documents you submitted are either not in order or incomplete. Get Montana at the 'pitch a bitch' section to help you out. They intervened and I got my 'comp points' redeemed soon. It was only for 9 bucks,I tell you but you really get screwed up by their CSRs.
     
  10. Oct 22, 2004
  11. Black21Jack

    Black21Jack Dormant account

    Occupation:
    Courier driver
    Location:
    Toronto, Ontario, Canada
    It is not part of Portofino, it is Portofino using a dummy website with a dummy casino name. All you are downloading is the Portofino Casino software. Let me ask you this, prior to downloading and installing the Portofino software from You must register/login in order to see the link. did you already have an account registered with Portofino? and also when you installed the software from Godblessamericacasino.com did you register an account thinking it was a separate casino? These questions are very important as they could now use a multiple account defense.
     
  12. Oct 22, 2004
  13. marcolino

    marcolino Dormant account

    Location:
    Italy

    Classic example of business from portofino, connectocasino and their sisters casinos

    Why the people play at this place of CROOKS?
     
  14. Oct 22, 2004
  15. jpm

    jpm Dormant account

    Montana was able to help resolve my dispute with Portofino. Took a couple of weeks, but I got my money.
     

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