Godblessamerica{portofino casino} refusing to pay me

jeenjoseph

Dormant account
:lolup: i got a bonus of $50 in godblessamerica casino{user id - jeen123} which is a part of portofino casino {that i didn't know until i downloaded and installed the software} and played and met the wagering requirement of $2000.i got a balance of $100 in my account.i tried to withdraw that amount through neteller.but they declined my withdrawal request without saying any reason.i met all the wagering requirement which i confirmed through casino software and send all necessary documents to them as specified in their website.still they are refusing to pay me.so please careful when you are playing with these casino.its a waste of both time and money
 

Petunia

Dormant account
Dear Fellow player;

Did you ask them why they not pay you?
Did you try to phone them?
Did you read ALL the T & C's?
How long have you been waiting.

- Classic example -
 

jeenjoseph

Dormant account
my reply

i emailed them asking what the reason for not paying me?.they never replied.i thought no use in phoning them who even not bother to reply my emails.i have read all thier terms and conditions and met the wagering requirements as specified by them.i am almost waiting around two weeks now.
 
Last edited:

jetset

RIP Brian
CAG
Sounds as if you need to escalate your complaint to either a supervisor or manager - get on the phone if you can and see what this is all about. If that doesn't do the trick it's time to consider a Montana Overseas complaint.
 

chuchu59

gambling addict
PABnonaccred
CAG
jeenjoseph said:
:lolup: i got a bonus of $50 in godblessamerica casino{user id - jeen123} which is a part of portofino casino {that i didn't know until i downloaded and installed the software} and played and met the wagering requirement of $2000.i got a balance of $100 in my account.i tried to withdraw that amount through neteller.but they declined my withdrawal request without saying any reason.i met all the wagering requirement which i confirmed through casino software and send all necessary documents to them as specified in their website.still they are refusing to pay me.so please careful when you are playing with these casino.its a waste of both time and money
I had the same problem with portofino casino,sending documents many times and mysteriously going missing on the other side. The fact is they make life difficult for you by saying that the faxback form and documents you submitted are either not in order or incomplete. Get Montana at the 'pitch a bitch' section to help you out. They intervened and I got my 'comp points' redeemed soon. It was only for 9 bucks,I tell you but you really get screwed up by their CSRs.
 

Black21Jack

Dormant account
jeenjoseph said:
:lolup: i got a bonus of $50 in godblessamerica casino{user id - jeen123} which is a part of portofino casino {that i didn't know until i downloaded and installed the software} and played and met the wagering requirement of $2000.i got a balance of $100 in my account.i tried to withdraw that amount through neteller.but they declined my withdrawal request without saying any reason.i met all the wagering requirement which i confirmed through casino software and send all necessary documents to them as specified in their website.still they are refusing to pay me.so please careful when you are playing with these casino.its a waste of both time and money
It is not part of Portofino, it is Portofino using a dummy website with a dummy casino name. All you are downloading is the Portofino Casino software. Let me ask you this, prior to downloading and installing the Portofino software from www.glodblessamericacasino.com did you already have an account registered with Portofino? and also when you installed the software from Godblessamericacasino.com did you register an account thinking it was a separate casino? These questions are very important as they could now use a multiple account defense.
 

marcolino

Dormant account
chuchu59 said:
I had the same problem with portofino casino... The fact is they make life difficult for you by saying that the faxback form and documents you submitted are either not in order or incomplete...

Classic example of business from portofino, connectocasino and their sisters casinos

Why the people play at this place of CROOKS?
 

jpm

Dormant account
Montana was able to help resolve my dispute with Portofino. Took a couple of weeks, but I got my money.
 

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