Go wild staff all on holiday?

wintermare

Dormant account
I made a couple of deposits last night. And after each one tried to get the bonus and free spins added. Funny they were so busy at 4am? But i fired a couple of email off anyway. Nothing no replies to email live chat ,telephone or web message.
They have just gone. ??
 

kazzi

Experienced Member
This is pasted from another forum gowildcasino has been raided by the police.

Dear friends, I just signed up here to tell you what my friend has forwarded to me regarding GoWild Casino. As of yesterday afternoon, GoWild offices have been raided by Serbian police and arrested all responsible people and took their computers, hard drives and usb sticks as proof in court.

The reason for this is because GoWild was never located on Malta but in Serbia, Belgrade. They were working undder a different name on legel papers and never reported their activities to the Serbian authorities. As it turns out, an operation "Atlantis" was in action yesterday when serbian police stormed GoWild offices and took all their equipment possesion. This is what my friend has forwared to me. Here are the news from their serbian online newspapers, however in Serbian language so try and find someone to translate this for you. I just wrote down in short what is written there. The future of GoWild is unknown.

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De Beuker

Senior Member
There are rumours that the entire staff has been arrested in Servia.

This might be VERY serious, anyone here who can translate this article?

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For now, I would not deposit a penny into this casino if I were you.


Edit: Kazzi was faster..
 

The Viking

Ueber Meister
CAG
MM
this is the google translator
BELGRADE - Serbian "cyber police" arrested on Tuesday in action "Atlantis," a group of foreign nationals without permission organized by the online gambling in Serbia.

The suspects have made gambling sites on the Internet, including popular www.gowildcasino.com world. While on that site it says that there is in Malta, and to work with the approval of the local government, his office is, in fact, was in Belgrade, disguised under the name "Rock IT servisiz.

Its creators, so without the approval of the State Lottery of Serbia and the Board for games of chance the Ministry of Finance organized a real 'virtual gambling town, "in which, of course, investing real money, and wire transfers to offshore destinations.

In these virtual playgrounds, "home" is going with 10 percent of the pot, which means that a group of foreign nationals in Belgrade zgrtala millions. The money invested in illegal activities.

In the office of "Rock IT servisiz" in Ustanicka street in Belgrade, also contained the online service for gamers. Was temporarily seized computer equipment: computers, disk drives, USB memory ...

Firm Deadline IT servisiz ", according to official data from the Agency for Business Registers, was founded in February 2009. year. It has about 35 employees, including most of any "representative for online support." The director is a citizen of the Netherlands Ronen karkuk.

On 'Go wild casino writes that the betting on it is prohibited to citizens of our country (based in Belgrade!), As well as Malta, Israel, Korea and South Africa! Information on visiting this site, obtained by "news" shows that more than a third (actually 37.2 percent) of all the "virtual gamblers" just in - Serbia.
 

jenn1381

Meister Member
omg.. I just had a sizeable cashout from them... thank GOD I got it yesterday before all this transpired. This is what it says when you try to start live chat:

"Dear Customer, As part of our ongoing affords to improve the services to our clients, we are in a process of upgrading our communication and security systems. We apologize for any inconvenience. Kindly leave us a message and we will get back to you as soon as we are back on. *Please note that there will be no effect, whatsoever to your game-play. Good Luck with your bets!"

It has been like that since early yesterday evening.

I really hope it all gets cleared up, I love this casino... but if the allegations are true... well who knows...
 

De Beuker

Senior Member
There's a rep here...wonder if he'll answer if someone PMs him?
Sent Floyd a PM and asked for a comment.
Pointed him to this thread.

Just wait and see...but that article does not look like a fake.
And in that case things look very, very bad for GW..:(
 

The Viking

Ueber Meister
CAG
MM
yeah doesnt look good has been 1 of my favorite casino ever since it opend gr8 support and fast cashouts
 

Casinomeister

Forum Cheermeister
Staff member
This is rather alarming. I've popped off an email to MGS to see if they are aware of this.
 

pevangel

Meister Member
I just went to their Live Chat out of curiosity to see if anyone would answer but you cant even get a live chat just this message, just figure I would share this give an FYI. hmmm I would not be depositing nope.

Dear Customer, As part of our ongoing affords to improve the services to our clients, we are in a process of upgrading our communication and security systems. We apologize for any inconvenience. Kindly leave us a message and we will get back to you as soon as we are back on. *Please note that there will be no effect, whatsoever to your game-play. Good Luck with your bets!


pevangel
 

DepositSpinLose

Registered
:thumbsup: i say good ridence to bad rubbish......15 or more deposits over last 18 months and not once had any decent playtime or even close to winning.
 

bonustreak

Senior Member
webmeister
I am talking with a person that is in top management there and he said that this is all a misunderstanding and false accusations were made by an ex disgruntled employee. The office that was raided is only used for customer support and a call center. I was told that Go Wild will have a statement soon along with a Microgaming press release.

Thing to do here is keep down the speculations and panic until we hear all of the story. This update will be on the forums in less then 2 hrs I bet
 

pevangel

Meister Member
May I ask a Stupid question but if the customer support and the call center have been raided then how can they still continue to accomindate their customers:confused:, I am sorry I am wondering about this though. Thanks and sorry for the dumb question.


pevangel
 

Elgoog

Experienced Member
webmeister
From the GPWA Forum:
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An Important Notification to all GoWild Casino’s Players and Affiliates
Hi All,

I have received a statement from GoWild Gaming Management:

First of all we would like to apologize for the inconveniences caused to any of our clients or affiliates, and inform clearly that all withdrawals, deposits and game-play remains flawless and will not be affected at any time. All affiliates tracking data will be restored for our partners and our affiliate program services will be back online shortly.

As part of our objective to provide the best and most reliable services to our clients and partners, our Customer Care and Support Services are managed by a specialized company, who works very closely with our casino management in an endeavor for excellence. Unfortunately, one of their vengeful ex-employee that was recently dismissed (due to poor performance) decided to try to harm and damage the company by using false accusation to the law enforcements.

At the moment they are resolving this matter with their team of lawyers and we hope that very soon they will start providing the best services possible as they have done up to this point.

In the meantime, we advise all our customers to keep enjoying the games and software, as well as our banking services for all their financial transactions. Any queries can be sent to support@gowildcasino.com and we will do our best to provide you with a reply as soon as possible. All bonuses will be issued normally to all eligible clients and we guarantee a massive promotion once our unbeatable service resumes operations.

We apologize yet again and trust this will be resolved rapidly.

GoWild Casino Management
GoWild Malta Limited
 

pevangel

Meister Member
That is so sad when a former employee can do such damage to a company, I hope that GoWild can fix this for their players (I am in USA) so it doesnt help me, but for all the other folks I hope the best. There was so many nice CS I hope they are ok. Good Luck GoWild.


pevangel
 

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