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glitch at casinoval

Discussion in 'Online Casinos' started by lockinlove, Mar 17, 2014.

    Mar 17, 2014
  1. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    I signed up after reading the casinoval thread here because there seemed to be interesting slots.

    I first signed up and they gave me $20 to try it. Lost

    They had a st pattys day promo for a free $15.

    I claimed it and played. A few spins in I won $22 on free spins. However, I was not credited the win.

    At first I thought I might have only been paid $5 cause I couldnt remember my balance when I first started the free spins but I realized it showed my balance at 10.85.

    Below is the screenshot of the free spins win. Followe by a screenshot of my lobby. I logged out and back in and no change.

    I went to live support and they are beyond clueless.

    This is why i always try a free chip or even free play before depositing at casinos that are not accredited here.

    [​IMG]

    This email is not visible to you.

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]
     
  2. Mar 17, 2014
  3. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Just wanted to add this in here too.

    Anyone familiar with this game? Im quite surprised this hit was only 25ishx my bet?

    Sorry for the small pic I had to go to my history to get it

    [​IMG]



    Just want to add this support person has no idea what is going on at all in the casino or anything. I sent him/her the screenshot and her reponse was "I told you not to play anymore until we had this sorted"

    Its very clear I didnt continue playing so no idea what they are talking about.

    All this experience did for me is scream stay away.

    A lesson learned without risking my own money= priceless.
     
  4. Mar 17, 2014
  5. Sovietsky

    Sovietsky Senior Member

    Occupation:
    Live
    Location:
    Swe
    WoW and Lmao at the support. That alone would make me not to deposit ever.

    Imo contender to worst CS 2014?
     
    1 person likes this.
  6. Mar 17, 2014
  7. jjezebel37

    jjezebel37 Meister Member mm1

    Occupation:
    sales/marketing
    Location:
    Belfast (Northern Ireland)
    Goodness....some training methinks, how frustrating :(
     
  8. Mar 17, 2014
  9. CraiGDaniel

    CraiGDaniel Senior Member

    Occupation:
    Nightclub Bouncer
    Location:
    United Kingdom
    I was going to put £100 into casinoval, but after reading that chat transcript, you guys lost that deposit. LMAO.
     
    1 person likes this.
  10. Mar 17, 2014
  11. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    lol yeah it was lolbad.

    Like I said too, I sent the screenshot and this support person sent me an email all mad because he thought I kept playing....:rolleyes:
     
  12. Mar 17, 2014
  13. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    They sent me an email and said they fixed it and my balance has been reset to $35.

    Terrible live support, great bonuses, fun games, bad disconnections

    Still havent deposited and not so sure I will
     
    1 person likes this.
  14. Mar 17, 2014
  15. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    I would rather deposit yesterday's dinner in my car seat than deposit cash there. Avoid.
     
  16. Mar 17, 2014
  17. CraiGDaniel

    CraiGDaniel Senior Member

    Occupation:
    Nightclub Bouncer
    Location:
    United Kingdom
    :lolup::lolup:
     
  18. Mar 17, 2014
  19. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    the disconnections alone are a reason.

    The client stops working, freezes and you have to close right out and back in and reload the game


    Its too bad because their bonuses and games are pretty great.

    ah well lots of other good casinos out there
     
  20. Mar 18, 2014
  21. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    That is weird... I used to play there a couple of times and never had problems... Whenever i was disconnected and startet the software again the open game started again... I never had those problems... So it might be something new..
     
  22. Mar 18, 2014
  23. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    -hello?
    -hi
    hahahahahhaah, what a joke :notworthy
     
    1 person likes this.
  24. May 25, 2014
  25. miso

    miso Meister Member MM

    Occupation:
    accountant
    Location:
    Ireland
    Wanted to start a new thread, but found this one, I think I can post it here.

    I received an email on my birthday saying they put money into my account.
    I thought, what the hell, some free spins, lets get them.

    Unfortunately I should have listened to my firewall that Casinoval shouldn`t be trusted.
    The amount of crap that I downloaded with their software is unbelievable.
    Couple of add ons, I was getting pop ups offering me mail order brides and worse.

    Not cool :mad:
     
  26. May 25, 2014
  27. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    That does not sound healthy, I no alot of antvirus detects alot of things when downloading and alot is safe but offering brides ect, Thats not on, something happened there I would run a scan now
     
  28. May 25, 2014
  29. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    I downloaded the Casino as well. NO Adware or Spyware. My Antivirus thinks that pretty much every casino is mean (especially Rival ones), but that doesn't mean a thing!!

    And it would have been a recent error as i've downloaded the casino a week ago without running into any scam, spam or spyware.
     
  30. May 25, 2014
  31. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    I have never had any spam attached to my downloads either, you sure you downloaded directly from their site?
     
  32. May 25, 2014
  33. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    You did not click the links in email did you,
     
  34. May 26, 2014
  35. tanga

    tanga Experienced Member

    Occupation:
    Business Analyst
    Location:
    United Kingdom
    No problem with my download of the software either. Not sure if it's been mentioned recently but the cash outs have improved ten fold, received mine within 3 working days.
     
  36. May 26, 2014
  37. rshkrn

    rshkrn Senior Member

    Occupation:
    unemployed
    Location:
    Asia
    makes one wonder whether they want to be IN business or OUT of it with such software and CS....:rolleyes:
     
  38. May 26, 2014
  39. miso

    miso Meister Member MM

    Occupation:
    accountant
    Location:
    Ireland
    I clicked the link to their site, the email was from their support btw. As soon as I clicked download on their
    site, it opened one download window and two other. One advertisment and the other one was that usual
    "your computer is at risk, download this and that".
    Definitely not a coincidence.
     

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