Getting A Little Annoyed...

[LHofsdal]

On August 7th, I had a withdrawal from Inetbet, asked for a check. It was finally sent on on August 15th. Don't ya know it FedEx lost the check. So I patiently waited to hear from FedEx, they called and still can not find the package.

So I e-mailed Inetbet and let them know this on August 21st. Get a reply and say they are looking into it on the same day. On August 28th I email them again, ask if there they heard anything. Inetbet replies the same day saying they will contact the processor but the processor stated they were going to resend it.

I take it upon myself to call the processor, processor tells me they are waiting on the merchant, (Which I believe is Inetbet) to tell them what they would like to do. Now I am thinking, what the hell is going on, I am hearing 2 different things here. So I ask the processor what I should next, he says he will contact the merchant and not to worry I will be paid.

I still have not heard anything from Inetbet, but I feel I should not be the one chasing little check down. It wasn't much, so it is not the money I worry about, it is the fact that I am the one e-mailing and calling to see what is going on. I am getting annoyed with the whole situation because if I don't e-mail Inetbet, I don't hear a thing.

Now I know it is not anyone's fault but FedEx, but I feel Inetbet should be pushing for this to get paid. Am I wrong in feeling this way?

LH

 

[vinylweatherman]

On August 7th, I had a withdrawal from Inetbet, asked for a check. It was finally sent on on August 15th. Don't ya know it FedEx lost the check. So I patiently waited to hear from FedEx, they called and still can not find the package.

So I e-mailed Inetbet and let them know this on August 21st. Get a reply and say they are looking into it on the same day. On August 28th I email them again, ask if there they heard anything. Inetbet replies the same day saying they will contact the processor but the processor stated they were going to resend it.

I take it upon myself to call the processor, processor tells me they are waiting on the merchant, (Which I believe is Inetbet) to tell them what they would like to do. Now I am thinking, what the hell is going on, I am hearing 2 different things here. So I ask the processor what I should next, he says he will contact the merchant and not to worry I will be paid.

I still have not heard anything from Inetbet, but I feel I should not be the one chasing little check down. It wasn't much, so it is not the money I worry about, it is the fact that I am the one e-mailing and calling to see what is going on. I am getting annoyed with the whole situation because if I don't e-mail Inetbet, I don't hear a thing.

Now I know it is not anyone's fault but FedEx, but I feel Inetbet should be pushing for this to get paid. Am I wrong in feeling this way?

LH

3 separate companies, each saying it is up to one of the others to set things in motion, and none of them accepting it is THEY who need to act. FedEx are the chief culprit for losing a package, so it is THEY who should be keeping you informed and helping the best they can. Secondly, iNetBet are the ones who have to set things going on a resend, but it seems there is some stalling going on, probably because they are hoping that if they drag their feet FedEx will find the package. The problem is that you have been told something different, that they will resend it right away. This is likely to be bullshit, as casinos don't just resend a check, they make an effort to find out what went wrong first, so that a resent package doesn't simply end up down the same black hole as the first. They also need to ensure that the first one isn't going to be cashed as well, and this involves cancelling it before sending another. Resending also incurs another fee, so they would rather wait for FedEx to be given a chance to find the original.

Might be worth checking your hedgerow or bins in case FedEx delivered your package whilst you were out. We have a similar company here in the UK, Yodel, who have been caught on CCTV delivering packages to hedges, wheelie bins, over 6' fences, etc.

 

[Mousey]

Please PM the forum rep and perhaps she can give you a clear answer on what's up.

Those little envelopes must be hell for a package company to physically keep up with - though with all the electronic logging they will know where it was last 'seen'.