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snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
I cannot help but notice that since the coronavirus lockdown was put in place I have received more marketing from Casinos than ever.

I suppose you would expect that as business is business and there is a huge opportunity for Casinos to get new players on board but what I do find amusing is the way some Casinos are using a clever twist to attract business.

Perhaps I am being cynical (can’t help it) but when Casinos you haven’t used for a while start sending you constant reminders about keeping your gambling responsible and the tools they now have available to help you do that, I have to think there is an ulterior motive here. (Especially when I have never had any issues).

Is it that they really care or is it “ hey have you forgotten about us? You haven’t made a deposit in ages”. I know what I think and there are other things that should be looked into by those overseeing Casinos taking responsibility, such as making the logout and withdrawal buttons the hardest ones to find, whereas the deposit button is always the easiest.

The one that makes me smile the most is that certain sites having done their best to conceal the logout button in the first place then give you a pop up message asking “are you sure you want to logout”.

Really, I have just spent ten minutes trying to find the damn thing and they have the audacity to infer that I have pressed it by accident!
 

goatwack

Get dunked, big buns!
CAG
Joined
Aug 30, 2012
Location
Londonia
Haven't had more spam than usual really, but yes the Responsible Gambling messages found in those that do are definitely heartwarming, and shows how much they have our interests at heart.

Much like the 'CEOs' of every retailer or food outlet sending a full-page transcript of how much they care and how we're all in this together!

But normally after I've wiped away the tears I realize that I still won't be ordering Pizza Hut
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Maybe it's because they are all sitting at home with nothing else to do, no vacations to disappear to, no conferences, no fuck off meetings to make, no after hours pubbing. They are stuck at home and keeping themselves busy out of boredom.
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Many operators have maybe adapted regulators advises to pay extra attention to responsible gaming during the lockdowns just most simple and easiest way, let's send email to all and promote our RG page and let's do it often enough, then can show for any regulator that we have been spamming our whole player base every week with link to our RG section so we really have made effort to make all aware of great tools we have :)

Then at least can't say that they wouldn't have paid that extra attention to prevent problem gambling... Trying to re-activate players, could imagine to find something bit more tempting than promoting RG section of site if some valuable players stopped depositing with them (if it's some tenner a week guy, probably not worth of much effort to reactivate).
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I don't see how it's bothersome, really. I probably have a couple 100 accounts and whenever I have any emails come in, I just hit delete or ignore if I'm not interested - which is usually the case.
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
I don't see how it's bothersome, really. I probably have a couple 100 accounts and whenever I have any emails come in, I just hit delete or ignore if I'm not interested - which is usually the case.
Exactly, haven't yet got any casino or other company spamming me tens of emails a day :) Also opting out from their communications should help (or just mark sender as spammer and your email should filter them automatically).
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
I expect a lot of people just delete them as do I but what about the player who has resisted temptation through will power not needing to close accounts. Could one of these “reminders we are still here” not be considered a potential trigger?

All I am saying is it’s funny how I suddenly have an influx of responsible gambling emails. Like 5x the normal amount and that in some cases I am not convinced with the ethics and morality behind it.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
As soon as this crisis started I began to get daily unsolicited text messages with spammy casino links. This is strange as never once have I opted-in to anything but e-mail comms on a few accounts in the past. Most of them get blocked (if a number is displayed) and then forwarded to the UK's spamwatch number 7726 S-P-A-M on your keypad.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
That's another thing - it's not spam if you've opted in. LOL :D

This is why you should pay attention to what check boxes you click when signing up at an online casino - or any other place for that matter.
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
Yes I get stacks of emails from rogue Casinos daily. Thankfully I am old enough to realise that anything that sounds to good to be true probably is. Plus I was fortunate enough to find CM so if I am unsure there is plenty of good advice and reference points.

It’s the younger more naive gamblers I feel sorry for. I wonder how many of them get a huge adrenaline rush and can’t type their registration details in quick enough when they see 400% welcome bonus.
 

ESCJAMIE

Raging Homosexual slots Queen. #BLM
MM
Joined
Aug 17, 2018
Location
Dudley
They can mail me as much as thy want, Only ones I ever open is there 100% match or free spins or free £££ :D Rest I leave unopened :D
 

bamberfishcake

Experienced Member
MM
Joined
Jan 8, 2019
Location
Essex
That's another thing - it's not spam if you've opted in. LOL :D

This is why you should pay attention to what check boxes you click when signing up at an online casino - or any other place for that matter.
I wish i had known this when first on the net.

On about my 10th email account now.

How nice it would be to wipe the slate clean.

I agree its probably a bit of an arse covering exercise also and you cant blame them. Rises in slot playing through the pandemic mean the casinos in certain jurisdictions will need to be seen doing the right thing.
 

Mr_Slot5

Experienced Member
Joined
May 6, 2019
Location
Cheshire
I wish i had known this when first on the net.

On about my 10th email account now.

How nice it would be to wipe the slate clean.

I agree its probably a bit of an arse covering exercise also and you cant blame them. Rises in slot playing through the pandemic mean the casinos in certain jurisdictions will need to be seen doing the right thing.
I wouldn't mind but some casinos are sending out blanket emails disguised as personalised ones.

For example, William Hill sent me an email last week saying 'we notice you've been depositing more than usual and we wanted to make sure you're ok, why not add a deposit limit to your account'

I wouldn't mind but A) I already have a deposit limit on my account

And

B) The fact I've got a (small daily) deposit limit on my account means I'm not spending any more than I usually do.

Such an arse covering exercise and a blatant one at that!
 

bamberfishcake

Experienced Member
MM
Joined
Jan 8, 2019
Location
Essex
I wouldn't mind but some casinos are sending out blanket emails disguised as personalised ones.

For example, William Hill sent me an email last week saying 'we notice you've been depositing more than usual and we wanted to make sure you're ok, why not add a deposit limit to your account'

I wouldn't mind but A) I already have a deposit limit on my account

And

B) The fact I've got a (small daily) deposit limit on my account means I'm not spending any more than I usually do.

Such an arse covering exercise and a blatant one at that!
It is but i would be doing exactly the same if i was in compliance.

Blanket emails are less costly than targeted. No room for human error either.

They are victims of the system they have to abide by, like us, in that respect.

Edit: Now if were talking blanket email promotions to people who are bonus excluded well that just gets a customers back up but thats another thread :)
 

Mr_Slot5

Experienced Member
Joined
May 6, 2019
Location
Cheshire
It is but i would be doing exactly the same if i was in compliance.

Blanket emails are less costly than targeted. No room for human error either.

They are victims of the system they have to abide by, like us, in that respect.
Which is why I believe we are fast becoming over regulated.

Time for the UKGC to ease off a bit IMO
 

bamberfishcake

Experienced Member
MM
Joined
Jan 8, 2019
Location
Essex
Which is why I believe we are fast becoming over regulated.

Time for the UKGC to ease off a bit IMO
Totally agree.

Nannying and taking away choice. Creating an over regulated market also seems to generate revenue.

If i was cynical i would say the rules, whilst numerous and descriptive, are too broad and set up to fail but that would be just crazy.
 

Mr_Slot5

Experienced Member
Joined
May 6, 2019
Location
Cheshire
Totally agree.

Nannying and taking away choice. Creating an over regulated market also seems to generate revenue.

If i was cynical i would say the rules, whilst numerous and descriptive, are too broad and set up to fail but that would be just crazy.
Quite. I highly doubt any of these regulators are set up with altruism and a care for wider society in mind.
 

DreamRJ

Out of this world!
MM
Joined
Jun 6, 2013
Location
RJVille UK
Only casino I been getting emails from is Videoslots. But they are all just about news article emails. I had a few from grosvenor, but Ladbrokes, nothing. And none from any other casino...... Nothing from cashmio or rizk. I no longer play at leovegas.

But I never got emails from leovegas anyway for over a year.
 

Jono777

Meister Member
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Not read whole thread so maybe repeating but....

I think this has to be the most clever marketing ever

What they say: Whilst stuck at home you maybe inclined to want to deposit/play more so here are the RG tools available to support players who feel they may need this help...etc...etc...etc

What they mean: Hi its 'xxx' casino, remember us, you have an account, you can play slots, you can give us money...

:p :p :p

Had an RG tools email from at least 20 different casinos, some I've not used in years and years!
 
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