Genting Casino removed £50 from my account, can't even speak to an agent.

Mr Shine

Newbie member
PABnononaccred
Joined
Oct 30, 2012
Location
UK
Is there someone on here who represents Genting? After my balance got to £0 I played 4 rounds of Gold Bar roulette with my gold bars winning £17.60 on 3 of them (£52.80), but then my balance was put back down to 0 with no explanation. I've tried chat and email but I can't even get a basic response, let alone an actual discussion.
 
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Is there someone on here who represents Genting? ...
IIRC the Genting rep left the scene a few years ago. There were a number of player complaints but the casino wasn't much interested in hearing about them so they ended up with a pretty tepid review here at CM. I think that was roughly when the rep took a walk.

- Max
 

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