Genesis Affiliates (Cruise, Pelaa etc.) slow pay/no pay.

dunover

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Just a word of advice - this programme has been OK for the best part of 6 years. Since the start of this year, the usual payment date (around the middle of the following month after earnings) has become erratic and seems to have stopped altogether.

It started with payments being near or at the end of the month, 2 weeks later than normal. Then they began to go into the following month, around 7-10 days, so very late.

I did enquire about this and was given a kind of stock reply about 'some delays with payments' or 'will ask finance to speed things up' and last time 'it will all return to normal, just don't know when!'

Now it's even worse as June's money is now over a month late and still hasn't been paid and my spidey sense tells me all is not right at Genesis Affiliates. This has now occurred all through 2022 so far so is clearly not a temporary thing.

My policy nowadays is to limit liability and basically tell programmes "You no payee, I no displayee" in these circumstances. You shouldn't be working for nothing.

If they owe me a few hundred it's their problem, a few thousand and it's mine. So I will not be letting it become my problem.

Be aware, there are payment issues at Genesis Affiliates.
 

dunover

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Are the casinos also dragging their feet paying players? Yes different business models but there is a relationship.
Not as far as I am aware, but it's the casino which hands the money over to the aff. programme so if things are a bit stretched the affs will be paid last. They had a fine and UK license suspended for a while so I'm wondering if this is a knock-on effect from that. Who knows for sure, they aren't exacly communicative right now to the affs. All I can say for certain is I've lost confidence in the payments.
 

dunover

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Are the casinos also dragging their feet paying players? Yes different business models but there is a relationship.
Seems I did the right thing:

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Also skyped a few other affs. who haven't been paid or have had to badger them to get overdue amounts.
 
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dunover

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So, believe that Genesis Affiliates will give some more correct answer and finally solve the problem
I have had strong hints that all is not well alas, so have removed all links. Obviously still no payment received.
 

dunover

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Over on AGD forum it seems this situation is spreading fast and there's more and more shafted affiliates with no payment in last 2-3 months. Apparently some money was made available yesterday to pay some affiliates although none have confirmed receiving it that are involved in the complaint thread. It seems most affs have removed their links now.
 

Henryjkre

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This is so true they did not reply to any of my emails or anything after I told them I had problems with their withdrawals and that they still to this day, owe me approximately €8556. Withdrawals they claim was processed, but wasn’t.
 

dunover

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This is so true they did not reply to any of my emails or anything after I told them I had problems with their withdrawals and that they still to this day, owe me approximately €8556. Withdrawals they claim was processed, but wasn’t.
This thread is nothing to do with player withdrawals, but the affiliate programme not paying as they should.
 

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