I am guessing that additional verification is required in certain circumstances. I am aware of somebody who suddenly got self excluded from casinos. Wondering why and after having made enquiries, it transpired some sick person managed to get his details onto the Gamstop database!This is seriously turning into a fiasco now!
A few minutes ago I received an e-mail from GamStop. Before they can complete my registration with them, they need me to fill out an application form and scan it back to them (I have already completed one online), send a picture of my ID and one of me holding it and also two different documents to validate my address. This is, for a better word, total bollocks as I have already completed the application form online over a week ago and went through security to confirm ID - they ask questions and cross reference them with your credit file it seems before accepting the application. Supposedly they need to push it through manually now, so assume their electronic systems are a bit crap!
It also raises the question that if my original application didn't work, why are so many of my casino accounts blocked because of it?
And this is supposed to encourage people to use them in order to quit gambling? By the end of this process I think I'll have a drinking problem and will have to have counselling on that!!
Now where's that brick wall I need to hit my head against ........