GamRock casino doesn't pay!

bzsmile

Dormant account
They offer a 20 pounds match sign up bonus, so I deposited 20 pounds, and somehow got 25 pounds in bonus. I played through the wager requirement and requested a cashout on Nov 30th. But haven't received my payment till today. I emailed them but the email was bounced back from the server.

Anyone else knows anything about this casino?
 

Macgyver

Dormant account
PABnononaccred
They offer a 20 pounds match sign up bonus, so I deposited 20 pounds, and somehow got 25 pounds in bonus. I played through the wager requirement and requested a cashout on Nov 30th. But haven't received my payment till today.
If I read this correctly, you got more of a bonus than you should have and got paid today, 4 days after your withdrawal request.

Am I missing something or is there no complaint? :confused:
 

bzsmile

Dormant account
I am sorry, bad English. I have NOT received my payment yet, 4 days after I requested a payout. They promised 24 hour cashout through Neterller.

Macgyver said:
If I read this correctly, you got more of a bonus than you should have and got paid today, 4 days after your withdrawal request.

Am I missing something or is there no complaint? :confused:
 

jetset

RIP Brian
CAG
Pretty basic site - I've never heard of the outfit that they claim certifies their payouts, but that name Opera Telecom SA and the relationship with Net Entertainment's mobile gaming software rings a bell - I've seen media reports somewhere on that but I can't find them at present.

What concerns me is whether Net Entertainment's standards are slipping a little - in this past week we've had complaints on Parabol and now this.
 

uungy

Dormant account
PABaccred
PABnoaccred
PABnononaccred
If you complain to them, netentertainment, mistiriously you will get paid within a couple of days!
 

bzsmile

Dormant account
Thanks. Hope it works.
But I cannot open the netentertainment's webpage now. Is it down?

uungy said:
If you complain to them, netentertainment, mistiriously you will get paid within a couple of days!
 

Petunia

Dormant account
** Well, this is what I found out. Opera Telecom is not the same as Opera Telecom SA. Opera Telecom deny that they are the licence holder for this group, but can not confirm or deny this group being cleints. Odd. I would have to say though that Opera Telecom was NOT very happy to have me asking all these questions. I called the corporate marketing manager for Opera Telecom, and although in a meeting, he admitted that they have dealings with this group. I will let you know what kind of dealings. I am very interested in knowing who they are because like everyone else, I have not heard of them as a licencing entity. **
 

bzsmile

Dormant account
lol It worked like charm!
I sent them an email at 4:19am today, got a reply saying that they are gonna to investigate at about 7am, and got my payment at 8am!
How effective! Thank you uungy! :thumbsup:
I would also suggest people to complain before they withdraw to make sure you get you money within 24 hrs :lolup:
Thanks again, uungy.

uungy said:
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seems to be working for me their email add is

General inquires:
info@netentertainment.com

Product info and price requests:
sales@netentertainment.com

Marketing offers:
marketing@netentertainment.com

Payments and information about invoices etc:
accounting@netentertainment.com

i would ty general enquires, write the casino and your username!
 
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