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GamRock casino doesn't pay!

Discussion in 'Online Casino and Poker Complaints - old section' started by bzsmile, Dec 3, 2004.

    Dec 3, 2004
  1. bzsmile

    bzsmile Dormant account

    Location:
    CA
    They offer a 20 pounds match sign up bonus, so I deposited 20 pounds, and somehow got 25 pounds in bonus. I played through the wager requirement and requested a cashout on Nov 30th. But haven't received my payment till today. I emailed them but the email was bounced back from the server.

    Anyone else knows anything about this casino?
     
  2. Dec 3, 2004
  3. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    If I read this correctly, you got more of a bonus than you should have and got paid today, 4 days after your withdrawal request.

    Am I missing something or is there no complaint? :confused:
     
  4. Dec 3, 2004
  5. bzsmile

    bzsmile Dormant account

    Location:
    CA
    I am sorry, bad English. I have NOT received my payment yet, 4 days after I requested a payout. They promised 24 hour cashout through Neterller.

     
  6. Dec 4, 2004
  7. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    url, please?
     
  8. Dec 4, 2004
  9. paul02085

    paul02085 Senior Member

    Occupation:
    Fishing :)
    Location:
    USA
    You must register/login in order to see the link.

    This appears to be it. Net Entertainment.
     
  10. Dec 4, 2004
  11. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Pretty basic site - I've never heard of the outfit that they claim certifies their payouts, but that name Opera Telecom SA and the relationship with Net Entertainment's mobile gaming software rings a bell - I've seen media reports somewhere on that but I can't find them at present.

    What concerns me is whether Net Entertainment's standards are slipping a little - in this past week we've had complaints on Parabol and now this.
     
  12. Dec 7, 2004
  13. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

    If you complain to them, netentertainment, mistiriously you will get paid within a couple of days!
     
  14. Dec 8, 2004
  15. bzsmile

    bzsmile Dormant account

    Location:
    CA
    Thanks. Hope it works.
    But I cannot open the netentertainment's webpage now. Is it down?

     
  16. Dec 8, 2004
  17. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

    You must register/login in order to see the link. seems to be working for me their email add is

    General inquires:
    This email is not visible to you.

    Product info and price requests:
    This email is not visible to you.

    Marketing offers:
    This email is not visible to you.

    Payments and information about invoices etc:
    This email is not visible to you.

    i would ty general enquires, write the casino and your username!
     
  18. Dec 8, 2004
  19. Petunia

    Petunia Dormant account

    ** Well, this is what I found out. Opera Telecom is not the same as Opera Telecom SA. Opera Telecom deny that they are the licence holder for this group, but can not confirm or deny this group being cleints. Odd. I would have to say though that Opera Telecom was NOT very happy to have me asking all these questions. I called the corporate marketing manager for Opera Telecom, and although in a meeting, he admitted that they have dealings with this group. I will let you know what kind of dealings. I am very interested in knowing who they are because like everyone else, I have not heard of them as a licencing entity. **
     
  20. Dec 8, 2004
  21. bzsmile

    bzsmile Dormant account

    Location:
    CA
    lol It worked like charm!
    I sent them an email at 4:19am today, got a reply saying that they are gonna to investigate at about 7am, and got my payment at 8am!
    How effective! Thank you uungy! :thumbsup:
    I would also suggest people to complain before they withdraw to make sure you get you money within 24 hrs :lolup:
    Thanks again, uungy.

     

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