Svenskafuturebet
- Thread starter stellster
- Start date
Have some probs with them too
So, here's my first post. I have requested a NETeller cashout almost 2 weeks ago and I'm being told from casino support that I will be paid "soon", they cannot give me a time frame when this will be. On the website they write that NETeller cashouts are processed 24-48 hours, hahaha.
So, here's my first post. I have requested a NETeller cashout almost 2 weeks ago and I'm being told from casino support that I will be paid "soon", they cannot give me a time frame when this will be. On the website they write that NETeller cashouts are processed 24-48 hours, hahaha.
Which casino are you referring to? I have a direct line of communication with Futurebet's CEO - and I'm noticing a number of FB casinos in the Pitch a Bitch mail box.jbi said:
It's sportsbookUSA.com. Now almost 4 weeks passed by, at least once a week I contacted player support via live chat and every time they say that there are problems with NETeller withdrawals and it takes at least another week or so. As they said this problem is known since a few month now, I said they should at least state this on their website, but nothing. I'm going to have another chatting session today, I'll then post the result.Casinomeister said:
So, here's the log from my chat with player support:
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""What's up with my NETeller withdrawal 2005-10-13 09:14:44.023???""
--------------------------------------------------------------------------------
** You are now speaking with XXXXXXX, Player Support. **
XXXXXXX : Hello.
me : Hi XXXXXXX. Can you please give me some info?
me : XXXXXXX, are you still online?
XXXXXXX : Yes, is your username XXXXXXX?
me : XXXXXX
XXXXXXX : One moment please.
XXXXXXX : Alright, thanks for waiting.
XXXXXXX : The withdrawal remains pending but I still see it here on the account.
XXXXXXX : XXX Euros.
XXXXXXX : From Oct 13th.
XXXXXXX : SportsbookUSA.com is still experiencing terrible delays.
me : Please give me a time frame.
XXXXXXX : We have not yet been provided with a date of processing, I'm afraid. It is looking to be some weeks to come.
me : Some weeks to come? Come on ...
XXXXXXX : Yes, I'm sorry. They are working on the problem and withdrawals are very very slow right now.
me : XXXXXXX, thank you for your assistance. Bye.
XXXXXXX : You're welcome. We will be contacting you with any update provided to us the moment we're updated.
---
They keep saying the same thing every time I contact them!
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""What's up with my NETeller withdrawal 2005-10-13 09:14:44.023???""
--------------------------------------------------------------------------------
** You are now speaking with XXXXXXX, Player Support. **
XXXXXXX : Hello.
me : Hi XXXXXXX. Can you please give me some info?
me : XXXXXXX, are you still online?
XXXXXXX : Yes, is your username XXXXXXX?
me : XXXXXX
XXXXXXX : One moment please.
XXXXXXX : Alright, thanks for waiting.
XXXXXXX : The withdrawal remains pending but I still see it here on the account.
XXXXXXX : XXX Euros.
XXXXXXX : From Oct 13th.
XXXXXXX : SportsbookUSA.com is still experiencing terrible delays.
me : Please give me a time frame.
XXXXXXX : We have not yet been provided with a date of processing, I'm afraid. It is looking to be some weeks to come.
me : Some weeks to come? Come on ...
XXXXXXX : Yes, I'm sorry. They are working on the problem and withdrawals are very very slow right now.
me : XXXXXXX, thank you for your assistance. Bye.
XXXXXXX : You're welcome. We will be contacting you with any update provided to us the moment we're updated.
---
They keep saying the same thing every time I contact them!
Hello All,
Just wondering if there has been any updates on Futurebet casino's not paying. I PAB 3 weeks ago about a long overdue payment from Shogun Casino (whose website seems to be non existent now) and was wondering if there were any responses from the software provider about this.
Just wondering if there has been any updates on Futurebet casino's not paying. I PAB 3 weeks ago about a long overdue payment from Shogun Casino (whose website seems to be non existent now) and was wondering if there were any responses from the software provider about this.
I'll be tackling this situation this week. If you're owed money from any of these casinos, don't get your hopes up.
No - but I'm working on it.jbi said:
Add NewYorkPoker to this list.
They give me the runaround:
Rita : i completely understand your frustration. We are palyer support third party compnay doing support for sites. we need to get the confirmation from the site for payouts. There is a slight delay going on with payments.
Rita : We assure you on payments. But not able to give you a date as of today.
It's only two weeks....so I'll give them another week to pitch a bitch.....
They give me the runaround:
Rita : i completely understand your frustration. We are palyer support third party compnay doing support for sites. we need to get the confirmation from the site for payouts. There is a slight delay going on with payments.
Rita : We assure you on payments. But not able to give you a date as of today.
It's only two weeks....so I'll give them another week to pitch a bitch.....
I'm in direct contact with Futurebet's CEO who is adamant on getting anyone who is overly due a payment paid. If you have an issue that needs to be addressed, please PAB.
Thanks for the reminder. It's been forwarded.jbi said:
How many PABs? Only a couple from Spycasino and they have been paid.
Spycasino's manager has just joined the forum, so if there are any outstanding complaints with them, feel free to PM the guy.
http://www.casinomeister.com/forums/members/spycasinobiz.html
Any problems - give me a shout.
