Funny Mr vegas

[justdoit]

@Mr Wild what the hell is this new Rule? since when you cancel all bonus coz I play one game?

 

[snorky510238]

It appears that it’s because you played a jackpot game, which is against the t&c’s.

Most sites exclude certain games for wagering bonuses.

 

[mulven]

It appears that it’s because you played a jackpot game, which is against the t&c’s.

Most sites exclude certain games for wagering bonuses.

Yep, fairly standard for it to void the bonus and any winnings.

One of the worst mistakes - in terms of voided winnings - that I've ever made was due to playing a banned game.

It was on a network that generally has two balance setups for its casinos; cashable and parachute. Their terms are similar so often need to check manually via a test spin. If the spin counts to wagering it'll be cashable and I'll play within the bonus terms, if the spin didn't count to wagering, then I can do bigger bets in cash and then play according to bonus terms once I run out of cash.

I scrolled down a bit and picked a random game, bet 0.20 and found that it counted to wagering so went to play book of 99 (99% rtp, some casinos don't ban it for some ungodly reason). I won around 9k after finishing wagering and about a week later the entire win sans deposit was voided due to the 0.20 bet on "Zombies". There were only about 30-40 games out of the thousands that were banned and I just so happened to randomly click one of them for my test spin!

A more upstanding site would have probably warned me and let me off since it was a single spin but this casino took the jobsworth approach as it was technically entitled to do so.

 

[justdoit]

this rule never happen before, they make rules as they go

 

[justdoit]

It appears that it’s because you played a jackpot game, which is against the t&c’s.

Most sites exclude certain games for wagering bonuses.

well I play on Mr vegas I know the rules this new rule

 

[mulven]

well I play on Mr vegas I know the rules this new rule

Have you previously played jackpot games while wagering a bonus? This rule looks fairly deep rooted in their terms rather than being a new addition. Usually these kinda terms say will void the winnings too but in the case of Mr Vegas the seemingly pertinent term only mentions it not counting (although generally theres an inherent expectation of the bonus being at risk if you play games that don't count).

4.2.3. In order to receive a Bonus, You will need to meet the relevant Bonus' wagering requirements. Mr Vegas’ Bonuses can only be earned by playing certain games, selected at Mr Vegas’ sole discretion. Wagering on progressive jackpot games does not count towards any wagering requirements (therefore, the amount needed to be wagered during the Use Period) for the purposes of the Bonuses.

On the bright side atleast this happened at Mr.Vegas where the bonus is post-wager and unlocked in increments. If this happened at a different casino you may have lost any winning in addition to your bonus money.

Slightly off topic but I feel that it is worth mentioning that the value offering to players of Post Wager offers is generally very bad (negative EV) unless wagering is low enough and/or RTP is very high (98-99%). Another thing I dislike about post wager offers is that to "finish them" you are exposed to possibly losing multiple deposits whereas the maximum liability to completing (via losing it all or finishing wagering) a deposit bonus is ONLY that deposit itself.

Ofcourse, with that said, its still better than playing with just cash as its essentially just a slight rakeback.

 

[justdoit]

Have you previously played jackpot games while wagering a bonus? This rule looks fairly deep rooted in their terms rather than being a new addition. Usually these kinda terms say will void the winnings too but in the case of Mr Vegas the seemingly pertinent term only mentions it not counting (although generally theres an inherent expectation of the bonus being at risk if you play games that don't count).

On the bright side atleast this happened at Mr.Vegas where the bonus is post-wager and unlocked in increments. If this happened at a different casino you may have lost any winning in addition to your bonus money.

Slightly off topic but I feel that it is worth mentioning that the value offering to players of Post Wager offers is generally very bad (negative EV) unless wagering is low enough and/or RTP is very high (98-99%). Another thing I dislike about post wager offers is that to "finish them" you are exposed to possibly losing multiple deposits whereas the maximum liability to completing (via losing it all or finishing wagering) a deposit bonus is ONLY that deposit itself.

Ofcourse, with that said, its still better than playing with just cash as its essentially just a slight rakeback.

you reading welcome bonus offer not special bonus offer, I play on mr vegas and I play before progressive jackpot games, and i got paid include bonus

 

[Guntis]

I'm not a bonus player at all, but it's an odd thing to me - i thought that nowadays it's impossible to access bonus-wagering prohibited games since decent casinos have a system in place - to either block access to them, warn that you're accessing a prohibited game, or don't show bonus ballance when the game is accessed.

 

[mulven]

I'm not a bonus player at all, but it's an odd thing to me - i thought that nowadays it's impossible to access bonus-wagering prohibited games since decent casinos have a system in place - to either block access to them, warn that you're accessing a prohibited game, or don't show bonus ballance when the game is accessed.

In this case the bonus balance wouldn't show as the bonus is incrementally released cash. Other than that I'd agree that most decent casinos warn or block you.

you reading welcome bonus offer not special bonus offer, I play on mr vegas and I play before progressive jackpot games, and i got paid include bonus

Actually the term quoted is from the general terms and conditions. As there is no conflict (i.e. no pertinent progressive term, absence is not a conflict), the term I mentioned is in effect, in accordance with the final bullet point in your screenshot.

You conflated this term, found in the welcome bonus terms, with the term i quoted which is from the general terms and conditions. They are different but in combination effectively apply to any bonuses (welcome term to the welcome, general term to the rest)

The Welcome Bonus is only valid in casino games (for example slots, roulette, live casino) on

You do not have permission to view link Log in or register now.

. Wagering on progressive jackpot games does not count towards any wagering requirements (i.e. the amount needed to be wagered during the use period) for the purposes of the Welcome Bonus.

With regards to you previously being paid, sounds like you got lucky and they failed to catch the violation.

 

[justdoit]

In this case the bonus balance wouldn't show as the bonus is incrementally released cash. Other than that I'd agree that most decent casinos warn or block you.

not blocked at all

 

[justdoit]

I'm not a bonus player at all, but it's an odd thing to me - i thought that nowadays it's impossible to access bonus-wagering prohibited games since decent casinos have a system in place - to either block access to them, warn that you're accessing a prohibited game, or don't show bonus ballance when the game is accessed.

they did not worning like pop up massage saying If you play this game you lose bonus, nothing they just remove the bonus money on 95% wager

 

[mulven]

not blocked at all

yep that is one thing we can all agree on as being bad.

I'd encourage you to always check the full terms and conditions rather than just the ones under the offer. Unfortunately most sites never have everything in there and will invariably have a term saying "general t&cs apply"

 

[justdoit]

yep that is one thing we can all agree on as being bad.

I'd encourage you to always check the full terms and conditions rather than just the ones under the offer. Unfortunately most sites never have everything in there and will invariably have a term saying "general t&cs apply"

is gambling side, rules should be simple not 100 page of T/C no one will read, and they can change any time as they like, should be entertainment not book to read with their BS T/C, easy way close the account and they can keep their stupid rules

 

[mulven]

is gambling side rules should be simple not 100 page of T/C no one will read, and they can change any time as they like, should be entertainment not book to read with their BS T/C, easy way close the account and they can keep their stupid rules

Best practice is when there is no separate bonus terms and conditions page, as is the case with mrvegas, to navigate to the "Bonus" section of the main terms and conditions where there is going to be a much smaller number of pertinent terms.

I'm an avid bonus user and always read the terms and conditions and play the bonuses to the edge of their limits (highest unbanned rtp, highest stake allowed etc).

Unfortunately most sites are this way and fully understanding terms before playing with bonuses is the best way to go about things even though it takes time to vet the terms on each new site you play at.

 

[justdoit]

Best practice is when there is no separate bonus terms and conditions page, as is the case with mrvegas, to navigate to the "Bonus" section of the main terms and conditions where there is going to be a much smaller number of pertinent terms.

I'm an avid bonus user and always read the terms and conditions and play the bonuses to the edge of their limits (highest unbanned rtp, highest stake allowed etc).

Unfortunately most sites are this way and fully understanding terms before playing with bonuses is the best way to go about things even though it takes time to vet the terms on each new site you play at.

last time they send me email (MrVegas), get bonus on VideoSlots, Videoslot sad offer is only for new players, in the end they pay me, they way they send email never made clear is it new player or to existing players

 

[justdoit]

lol

 

[geordiecolin]

I love Videoslots but I find it very strange that they have sister sites that have no reps in casinomiester even though they seem just as reputable.
Have us members been a little too brutal in the past towards casinos that are prepared to stick their head above the precipice and expose themselves to too harsh an audience?

 

[snorky510238]

they did not worning like pop up massage saying If you play this game you lose bonus, nothing they just remove the bonus money on 95% wager

You have to be careful with a pop up massage.

 

[Mr Wild]

@Mr Wild what the hell is this new Rule? since when you cancel all bonus coz I play one game?
View attachment 203907

I will look into this for you tomorrow. There are warning messages when you enter a game that is not valid. But you could maybe have triggered a bug or something. However will make sure you get your bonus back it’s no problem.

 

[maxd]

I love Videoslots but I find it very strange that they have sister sites that have no reps in casinomiester ...

Senior management at VS etc started in the biz as affiliates themselves and — I hope they won’t mind me saying so — have a rather dim view of the affiliate scene. In practical terms they are willing to address player issues through the VS rep account and over the years that has satisfied most needs. It seems to be a satisfactory solution, if not ideal.

- Max

 

[justdoit]

I will look into this for you tomorrow. There are warning messages when you enter a game that is not valid. But you could maybe have triggered a bug or something. However will make sure you get your bonus back it’s no problem.

one more thing I have 3 accouns on VS Mr Vegas and MegaRiches, I just made payament from new Bank Card, VS and Mr Vegas tehy block me from cashout till they verify my card, but Mega Riches they never ask me, if you same group I am sure you have same staff same data way we need to verify
are cards on 3 casinos, also bonus T/C are the same on 3 of your casinos?

 

[Mr Wild]

one more thing I have 3 accouns on VS Mr Vegas and MegaRiches, I just made payament from new Bank Card, VS and Mr Vegas tehy block me from cashout till they verify my card, but Mega Riches they never ask me, if you same group I am sure you have same staff same data way we need to verify
are cards on 3 casinos, also bonus T/C are the same on 3 of your casinos?

We have had issues with our system restricting player cross brands. As we need to have a single account view. We are still working on improving it.

Please send me a PM with your username.

 

[Mr Wild]

This is the message you should get when you start a game that is not included in the promotion.

What device did you play at when this happen so we can investigate?

 

[justdoit]

This is the message you should get when you start a game that is not included in the promotion.
View attachment 203926
What device did you play at when this happen so we can investigate?

Macbook Air

 

[justdoit]

We have had issues with our system restricting player cross brands. As we need to have a single account view. We are still working on improving it.

Please send me a PM with your username.

is all good now I am verify