I have been a player at Full Tilt for years. I have never done anything shady or had a problem with my account. I have not deposited in a few months, been playing on Pokerstars, so I had a 0 balance. I never really kept too much in there but I had run it down to 0. I went to deposit a few days ago via Echeck which I have done there in the past, the deposit was rejected and then I was logged out of my account. The deposit was only for $100. I tried to log back on and it said invalid id or password. I emailed them to get a new password sent if for some reason it had a problem. The new password came, same problem, could not log on. Seems like my account was deactivated after I tried to make a deposit.
I emailed support. I emailed the accounts people. I emailed the password people. I even emailed the cashier. I emailed them all AGAIN a day later since nobody replied. All I get is the autoreply saying it will be looked at and someone will get back to me. Well, a few days later and NOBODY has replied once. Well, I lie, the one reply I got was saying I sent an email from the wrong address, so I had to resend it from the email I had with Full Tilt. That was an accident. So I guess someone did see it.
So now I have not heard back anything. 3 days. Not one reply to 8 emails. Pokerstars replies to emails in an hour or so. Even the WORST sites seem to reply in a day. I don't know what the hell is going on there, but I think it is a joke they would close an account it seems for no reason then refuse to reply to any requests asking what happened.
I emailed support. I emailed the accounts people. I emailed the password people. I even emailed the cashier. I emailed them all AGAIN a day later since nobody replied. All I get is the autoreply saying it will be looked at and someone will get back to me. Well, a few days later and NOBODY has replied once. Well, I lie, the one reply I got was saying I sent an email from the wrong address, so I had to resend it from the email I had with Full Tilt. That was an accident. So I guess someone did see it.
So now I have not heard back anything. 3 days. Not one reply to 8 emails. Pokerstars replies to emails in an hour or so. Even the WORST sites seem to reply in a day. I don't know what the hell is going on there, but I think it is a joke they would close an account it seems for no reason then refuse to reply to any requests asking what happened.