- Joined
- Mar 2, 2015
- Location
- edinburgh
just recently signed up to Fruity Vegas its a new casino.
I saw the welcome bonus for the first signup and deposited, which I played and lost.
I then decided to deposit again which to my surprise it doubled my 100 to 200 pound.
No mention of option to opt in or out .
I was lucky to win by a large margin of £1939.70 to make the play through conditions however it jumped to
Down to £400 .
After I called support I was alarmed to find out that not only you have to make through the play through that you capped
The winnings by deposit by x4 which is a very odd bonus condition system and against the nature of a welcome bonus in my opinion .
The usual story will be Terms and conditions which even with a pocket lawyer would take days to work out and even by the supports own admission its layers of links upon links.
I would say even after reading the terms and conditions it’s not very clear and open to interpretation and very misleading.
This puts the customer into silo from real winnings and seems Unethical.
Certainly a bit of a strange glad i didn't win 1 million then got offered the cap still raging though.
I saw the welcome bonus for the first signup and deposited, which I played and lost.
I then decided to deposit again which to my surprise it doubled my 100 to 200 pound.
No mention of option to opt in or out .
I was lucky to win by a large margin of £1939.70 to make the play through conditions however it jumped to
Down to £400 .
After I called support I was alarmed to find out that not only you have to make through the play through that you capped
The winnings by deposit by x4 which is a very odd bonus condition system and against the nature of a welcome bonus in my opinion .
The usual story will be Terms and conditions which even with a pocket lawyer would take days to work out and even by the supports own admission its layers of links upon links.
I would say even after reading the terms and conditions it’s not very clear and open to interpretation and very misleading.
This puts the customer into silo from real winnings and seems Unethical.
Certainly a bit of a strange glad i didn't win 1 million then got offered the cap still raging though.