Fraud or no fraud?

Scootz621

Newbie member
PABnononaccred
Joined
Mar 11, 2017
Location
USA
I haven't been around for a while now but was contacted by a person representing the "platform" not the casinos themselves of CashoLot and SupremePlay. I stopped playing there several months ago because they only accepted Bitcoin, of which I am not associated with. He informed me that my bank had taken back my last few deposits totalling around $800. but he also knew the amount of all deposits I made since 2019. I could not confirm or deny it. Hmmmm...He wanted me to reimburse him that amount or my credit would be destroyed. I asked for his phone number and he informed me he has 5 phone numbers. I told him I would not send him any money and he was actually raising his voice to me. Not 15 minutes later, another phone call. The fraud department from one of those 2 casinos...If I did not send the money, I would be blacklisted from playing at any online casinos and my credit would be ruined and he would make sure Casinomeister would be made aware of it. Am I being paranoid? I have no idea what this is all about. I'm 72 and do not need the aggravation. Anyone ever hear of this? Suggestions, please?
 

maxd

PAB (Complaints) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Hello,

Sounds to me like you're are being sceptical for perfectly good reasons. In the 20+ years I've been in the business I've never heard of a legitimate casino handling such an issue in this manner and like you I strongly suspect that something is not right here.

One possibility for you might be to file a complaint with us and let us look into it for you. If it is legit we should be able to determine that fairly quickly, assuming the casinos are willing to cooperate. If you are interested that complaints process -- which is free to you by the way -- starts here: Submit Your Online Casino Complaint - Casinomeister

FWIW Casholot and SupremePlay are part of the Rival group and the general rule there is to be very, very sceptical. I've had hundreds and hundreds of complaints against their casinos over the years and it usually doesn't end well for the player. Very much not to be trusted IMHO.

One thing you do need to be aware of though is that most Rival casinos are basically unlicensed: they often claim to be Curacao licensed but most (if not all) fail to follow the basic Curacao license procedures including displaying their license details and linking to the license verification system that is required of legitimate Curacao casinos. In other words they are not regulated in any way and are free to abuse players without consequences, as so many of them do. In my experience they are a bad bunch and one can expect pretty much the worst from them.

Oh, one more thing: those casinos have no official representative here at Casinomeister -- see our Reps page: iGaming reps -- and are in no position to "make sure Casinomeister would be made aware of it". In fact they usually totally ignore us so that part of their spiel is 100% BS, as I strongly suspect the rest is.

Regards,
Max Drayman
Player Arbitration (PAB) Manager, Casinomeister.com
 
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The Reel Story

Experienced Member
Joined
May 5, 2019
Location
United Kingdom
Plus I don't believe there is any way for a single casino operator to get you 'blacklisted' at all other Casino's, and also as Casino deposits have nothing to do with credit (you aren't borrowing anything) I don't imagine there is any way they could 'destroy' or even impact your credit score.

So yeh, it's a scam and they are using these items as scare tactics to try and get you to pay without questioning it (standard for scammers). Chances are they aren't even representatives of the Casino, but are using information from a Data leak to try and make you think they're legit (also standard for scammers).
 

alcatraz

Experienced Member
Joined
Jun 4, 2016
Location
Germany
Sounds like pure nonsense, in other words scam. Don't get sucked into this. Ignore those trolls or contact your local authorities.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
You might be "blacklisted" at their Rival group of casinos. :eek: 😭 :axeman:

It sounds quite unprofessional to me - threatening pensioners with nonsense. What do they want me to do, "rogue" you? :p

Plus I don't believe there is any way for a single casino operator to get you 'blacklisted' at all other Casino's, and also as Casino deposits have nothing to do with credit (you aren't borrowing anything) I don't imagine there is any way they could 'destroy' or even impact your credit score.

So yeh, it's a scam and they are using these items as scare tactics to try and get you to pay without questioning it (standard for scammers). Chances are they aren't even representatives of the Casino, but are using information from a Data leak to try and make you think they're legit (also standard for scammers).
That sounds spot on. No legit casino would try this.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
@Scootz621 - how did they contact you, via email? If so, could you post the email addy or the email header here? Sounds like a spoofed account and a real scam to me - the more I think about it.

Or if you wish to keep this private - you can either PM me, or submit a complaint ticket like Max suggested.
 

The Reel Story

Experienced Member
Joined
May 5, 2019
Location
United Kingdom
It's also an attack vector I've never heard of before (normally scammers pretend to be your bank, or something to do with retail, or some other financial institution). So pretending to be a Casino is a new one (at least for me).

If it is indeed an independent scam (and I'm 99% sure it is), it's probably a good thing to publicise to this community and do a PSA about.

I don't imagine these dodgy Casinos take data security very seriously, and they often hold a lot of personal information (due to KYC), so they're probably a ripe target for hackers and scammers to get your information and use it against you.
 

Scootz621

Newbie member
PABnononaccred
Joined
Mar 11, 2017
Location
USA
@Scootz621 - how did they contact you, via email? If so, could you post the email addy or the email header here? Sounds like a spoofed account and a real scam to me - the more I think about it.

Or if you wish to keep this private - you can either PM me, or submit a complaint ticket like Max suggested.
I received two telephone calls, on my landline and I might add within 15 minutes of each other. I guess I should file a complaint.
 

Scootz621

Newbie member
PABnononaccred
Joined
Mar 11, 2017
Location
USA
I received two telephone calls, on my landline and I might add within 15 minutes of each other. I guess I should file a complaint.
Should I just copy my original post and move it to "Submit Complaint"? I've never had anything like this happen to me before. I have decided my online gambling days are over. I'm too old to be dealing with people like these.
 

Pocketdiggers77

Gamester
Joined
May 9, 2006
Location
On Top of Old Smokey
They can’t touch your credit in the US. You mentioned you dont do bitcoin so I assume you deposited using a cc. Did you do chargebacks on your deposits to these casinos? Or did the transactions fall off? 20+ years ago I had transactions fall off of my card that were to casinos and The casino accused me of doing chargebacks which I did not do. There’s nothing they can really do except harass you.
 

dingdingding

Newbie member
Joined
May 20, 2011
Location
at the bar
I actually had the very same thing happening to me 15 months ago with a casino called tsars.com.

I opened an account with them and deposited around 4k in a couple of days and lost it all. A few days later i received an email promising me free spins if i voted for them on some casino site. As a consumer/customer i value the feedback of others, which is why i am on casinomeister too and therefore consider buying votes with goodies as a no-go. So instead of voting i asked them to close my account permanently.

A few days later i received an email from their financial department that three deposits totalling 350 Euro were charged back, that this was illegal due to a couple of laws and they already informed my bank about my illegal activity.

My deposit method "sofort" does not even allow chargebacks or something similar and i never did any chargebacks either. Told them, they said it still happened, told me it was very illegal again and threatened with legal charges.

Then i remembered what i've learnt from withdrawals with casinos in the past years and asked them to send me records of all their deposits from the last two months, so i could look into this matter and verify their claims.

They didn't pick up my proposal but said they would inform all casinos of my illegal practices. Since i am a problem gambler and opened a lot of accounts with several casinos thereafter and deposited around 50-60k with other casinos in the past months i am pretty positive that i am not in the rogue pit of a secret casinocustomermeister site somewhere. Never heard anything from my bank or the court either.
 

Jeroensgambling

Experienced Member
Joined
Nov 17, 2021
No official casino makes calls, unless they can verify any of the given claims by providing legal documentation done by email. It's simple as that. If someone calls you and makes these vague claims, demanding money, demanding any personal details, you can be assured that you might be in for a phishing phonecall.
 

Scootz621

Newbie member
PABnononaccred
Joined
Mar 11, 2017
Location
USA
I actually had the very same thing happening to me 15 months ago with a casino called tsars.com.

I opened an account with them and deposited around 4k in a couple of days and lost it all. A few days later i received an email promising me free spins if i voted for them on some casino site. As a consumer/customer i value the feedback of others, which is why i am on casinomeister too and therefore consider buying votes with goodies as a no-go. So instead of voting i asked them to close my account permanently.

A few days later i received an email from their financial department that three deposits totalling 350 Euro were charged back, that this was illegal due to a couple of laws and they already informed my bank about my illegal activity.

My deposit method "sofort" does not even allow chargebacks or something similar and i never did any chargebacks either. Told them, they said it still happened, told me it was very illegal again and threatened with legal charges.

Then i remembered what i've learnt from withdrawals with casinos in the past years and asked them to send me records of all their deposits from the last two months, so i could look into this matter and verify their claims.

They didn't pick up my proposal but said they would inform all casinos of my illegal practices. Since i am a problem gambler and opened a lot of accounts with several casinos thereafter and deposited around 50-60k with other casinos in the past months i am pretty positive that i am not in the rogue pit of a secret casinocustomermeister site somewhere. Never heard anything from my bank or the court either.
I am so sorry Ding that this happened to you. I am an older woman and I worry about almost everything. Unfortunately, your post made me feel somewhat better. I just wonder if these people (scammers) just sit around and think of different ways to bother and harass people, especially seniors, some of who have worked all their lives and are just trying to enjoy a little "ME" time. They should be ashamed of themselves. I definitely have a bad taste in my mouth because of the two phone calls. Good luck to you. I hope you make money money money gambling online.
 

Scootz621

Newbie member
PABnononaccred
Joined
Mar 11, 2017
Location
USA
You might be "blacklisted" at their Rival group of casinos. :eek: 😭 :axeman:

It sounds quite unprofessional to me - threatening pensioners with nonsense. What do they want me to do, "rogue" you? :p


That sounds spot on. No legit casino would try this.
Thank you for all the reassurance. You are very informative and also very kind. I am so happy to having returned to Casinomeister. I am enjoying reading all the posts and reviews.
 

MegaPari

I-Gaming Industry Representative
Joined
Sep 30, 2022
Location
Limassol
Hey. None of team members, whether from security or support departments, have an access to "all casinos" :)
 

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