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Fortune Lounge

Discussion in 'Online Casinos' started by ShadyPlayer22, Jun 3, 2004.

    Jun 3, 2004
  1. ShadyPlayer22

    ShadyPlayer22 Dormant account

    east coast USA
    About 2 weeks ago I included a post about fortune lounge stalling my large cashout under the title "Very Very Bad Casinos".

    Since the VPops is always prompt in resolving issues on this board, I feel its only fair to respond to my post now that 2 weeks have past.

    I never had a problem with fortune lounge with my smaller cashins. Although the larger one took a little longer than expected, I know I will always be paid from this group.

    I was paid promptly $5,000 and will keep playing with fortune lounge.

    My apologies for jumping the gun, im just so use to having my cashin processed within 3 days (even on weekends) from them.

    Hope this suffices as the explanation you've requested VPops.

  2. Jun 3, 2004
  3. Clayman

    Clayman Dormant account

    Pennsylvania, USA
    Sounds like FL is still batting 1.000 in resolving issues!
  4. Jun 3, 2004
  5. dominique

    dominique Dormant account

    The Boonies
    Yes, they do seem to always deal with things promptly and efficiently. It's good to see.
  6. Jun 3, 2004
  7. fortunelounge

    fortunelounge I-Gaming Industry Representative

    Operations Manager
    South Africa

    I would like to know why your cash in took longer than expected and would appreciate it if you could mail me your details.

    We have recently started processing more regularly on a daily basis and there should have been no delay.

    Weekend processing is still a problem due to our processors not being available over weekends but we are working on that too.

    The size of the cash in should NEVER have an effect on the processing time.

    VP Operations
    Fortune Lounge.
  8. Jun 3, 2004
  9. Dirk Diggler

    Dirk Diggler Dormant account

    Company Secretary
    I'll vouch for that - they paid me out $40K plus within 3 days some months ago.

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