Fortune Lounge/Platinum Play

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
Can anyone who plays at this casino tell me if they stopped flushing withdrawals last week?

I tried to flush today and they stated that they no longer do this and since this is the weekend that I would have to wait til Monday to flush.

Thanks in advance
 

De Beuker

Senior Member
Joined
Apr 20, 2009
Location
Netherlands
Can anyone who plays at this casino tell me if they stopped flushing withdrawals last week?

I tried to flush today and they stated that they no longer do this and since this is the weekend that I would have to wait til Monday to flush.

Thanks in advance

2 weeks ago they still flushed withdrawls.
Haven't had the pleasure to withdraw after that.

But it seems that more and more casinos no longer offer this service.
Palace Group have also stopped flushing on request, I was told this service is now only available for VIP players.:(
 

WagerWitch

Dormant account
webmeister
Joined
Oct 16, 2003
Location
Alaska
Can anyone who plays at this casino tell me if they stopped flushing withdrawals last week?

I tried to flush today and they stated that they no longer do this and since this is the weekend that I would have to wait til Monday to flush.

Thanks in advance


Suggestion: UNINSTALL THE CASINO from your computer.

It's the ONLY way to not go back and play it until the withdrawal is processed and you cannot reverse it.

Casinos COUNT on you doing exactly that - which is why a lot of them have implemented a 5 day payout process.

How many gamblers do you know that can hold out for 5 days with money sitting there just ready to be played?

And you can't play - cause you can't deposit - so you just want to take a little.... And a little more...


UNINSTALL - go take a walk - or go WINDOW SHOPPING - or look at your bills - and stay away from the computer this weekend.

GOOD LUCK.
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
2 weeks ago they still flushed withdrawls.
Haven't had the pleasure to withdraw after that.

But it seems that more and more casinos no longer offer this service.
Palace Group have also stopped flushing on request, I was told this service is now only available for VIP players.:(

Well somethings wrong as I am an VIP and I'm going to try again today and this time I'll try the VIP support.
 

AussieDave

Banned User
Joined
Dec 25, 2005
Location
Australia
I am an VIP and I'm going to try again today and this time I'll try the VIP support.

Sorry but why didn't you phone VIP support to begin with?
Generic support (from my understanding) does not have authorisation to flush accounts, only VIP support does.

It would certainly have saved all this misinformation.

I am very surprised that whoever you spoke with in generic support that they did not transfer you to VIP support. This is the standard protocol if a VIP comes through this Dept. Unless VIP support was busy.


Cheers

:)

Dave
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
Sorry but why didn't you phone VIP support to begin with?
Generic support (from my understanding) does not have authorisation to flush accounts, only VIP support does.

It would certainly have saved all this misinformation.

I am very surprised that whoever you spoke with in generic support that they did not transfer you to VIP support. This is the standard protocol if a VIP comes through this Dept. Unless VIP support was busy.


Cheers

:)

Dave

I always tell them that they do not have to transfer me to VIP support. The person handling my request always flushes my account without sending me to VIP. This is the first time that this has happened and caught me off guard. I just thought that this was there new policy.


I just spoke with VIP support and it is true..management made the decision to not flush withdrawals and also if it's on Friday it will be processed on Monday or Tuesday. I thought that I had copied the chat transcript but as usual it didn't copy. It does that quite often. It does appear that this is the new trend to frustrate people. I flush my withdrawals so that it'll hit my account at least by Thursday

I flushed last week on Saturday with Platinum. It was in QT on Sunday, had to wait til Monday to withdraw from QT, it was processed on Tuesday and sent out on Wednesday. It posted to my bank on the following Monday. It's not misinformation and before you post any misinformation you should have found out before being so snarky
 
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Simmo!

Moderator
Staff member
Joined
May 29, 2004
Location
England
I just spoke with VIP support and it is true..management made the decision to not flush withdrawals and also if it's on Friday it will be processed on Monday or Tuesday.

That's a shame, it's what set them apart. Guess the recession bites us all. Thanks for keeping us updated Gloria.
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
Hi well i was a vip a while back and they always flushed vip or not. I just went to live support and pretended to be a new potential player asked Live Support if they flush on request. Answer was a resounding No. I then asked if I was a VIP would they flush and she said yes.

First off problem with flushing on only VIP accounts is at times in the past my status dropped from VIP to normal lowly player for no real reason, then it would be back up again a week or so later.

I rather would not take the risk of depositing at a casino that will not flush. Its a real shame as for this group no longer flushing is a full step backwards!!!

My last deposit was last weekend and that will really be my last. Naturually not flushing any more can be seen as some kind of warning - things maybe not right. Ression, player retention etc. I remember having lunch one time last year with a vip rep from fortune lounge. Very nice , great afternoon , good people, and we touched on the issue of flushing, and I told them this was a real plus for their group.

A real shame to learn about this, but plenty of other MG casinos that do flush so no sweat. One of my own very tight requirments for any Casino I loose my cash at is they must flush instantly when and as requested. No Flush - no deposit. Thats why I moved on from RedFlush / Inetbet to name a few.

Thank god for the nedplays and 32reds of this world. Rant over :)
 

AussieDave

Banned User
Joined
Dec 25, 2005
Location
Australia
I It's not misinformation and before you post any misinformation you should have found out before being so snarky

Well it is when you don't tell peeps the whole story up front :p

That's why VIP's have a separate support desk :rolleyes:

Besides I'm not one who's narky...you are...Sheesh!




Cheers

:)

Dave
 

WagerWitch

Dormant account
webmeister
Joined
Oct 16, 2003
Location
Alaska
Well it is when you don't tell peeps the whole story up front :p

That's why VIP's have a separate support desk :rolleyes:

Besides I'm not one who's narky...you are...Sheesh!




Cheers

:)

Dave

TO EVERYONE...

There seems to be a LOT of SNARK going on guys.

Maybe we should all just reset - and chill
 

kauphy

Meister Member
Joined
Feb 23, 2007
Location
az
yes they have stoped i asked them yesterday and they said they do not do it anymore.
 

vegetagirl2008

Mafia Wars Level 472
Joined
May 10, 2008
Location
Brooklyn, New York, United States
A little derail. For the past posts or so I noticed the membership at each others throats calling each other names using derogatory terms. Come on can we just post without calling the other person out or trying to get your point across without all the sarcasm. We are all adults can we act like adults.

Derail over.
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
Well it is when you don't tell peeps the whole story up front :p

That's why VIP's have a separate support desk :rolleyes:

Besides I'm not one who's narky...you are...Sheesh!




Cheers

:)

Dave


You're right and I apologize...point taken VegetaGirl as I do not like the tone lately of the forum.
 

rockycatt

meistercatt
Joined
Oct 26, 2008
Location
Boston
it means to push the withdrawal forward so the winner cant reverse it and play it [loose it back to the house ] in stead of the usual 3 day holding for reversing it back into play

the casino's argument is to have the money sit for immediately replay status to avoid transaction fees
 

Dangerous53

Experienced Member
Joined
Jan 14, 2010
Location
In the wind
Although it doesn't pertain to the Casinos in OP, someone mentioned SpinPalace doesn't do this anymore. I can confirm that they absolutely do, as I had mine flushed on Friday, but as it was a long weekend I didn't get paid till this morning.

Thanks SpinPalace.:thumbsup:
 

Simmo!

Moderator
Staff member
Joined
May 29, 2004
Location
England
Although it doesn't pertain to the Casinos in OP, someone mentioned SpinPalace doesn't do this anymore. I can confirm that they absolutely do, as I had mine flushed on Friday, but as it was a long weekend I didn't get paid till this morning.

Thanks SpinPalace.:thumbsup:

Hmmm ... I had them down on my spreadsheet as they don't. Are you sure it's not a VIP-only thing Dangerous?
 
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