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Fortune Lounge/Platinum Play

Discussion in 'Online Casinos' started by gloria460, Apr 4, 2010.

    Apr 4, 2010
  1. gloria460

    gloria460 Meister Member

    Occupation:
    nurse
    Location:
    Florida
    Can anyone who plays at this casino tell me if they stopped flushing withdrawals last week?

    I tried to flush today and they stated that they no longer do this and since this is the weekend that I would have to wait til Monday to flush.

    Thanks in advance
     
  2. Apr 4, 2010
  3. De Beuker

    De Beuker Senior Member

    Occupation:
    Production
    Location:
    Netherlands
    2 weeks ago they still flushed withdrawls.
    Haven't had the pleasure to withdraw after that.

    But it seems that more and more casinos no longer offer this service.
    Palace Group have also stopped flushing on request, I was told this service is now only available for VIP players.:(
     
    1 person likes this.
  4. Apr 4, 2010
  5. WagerWitch

    WagerWitch Dormant account webmeister

    Occupation:
    Yeah - like - really? Hmmm do I have to work?
    Location:
    Alaska

    Suggestion: UNINSTALL THE CASINO from your computer.

    It's the ONLY way to not go back and play it until the withdrawal is processed and you cannot reverse it.

    Casinos COUNT on you doing exactly that - which is why a lot of them have implemented a 5 day payout process.

    How many gamblers do you know that can hold out for 5 days with money sitting there just ready to be played?

    And you can't play - cause you can't deposit - so you just want to take a little.... And a little more...


    UNINSTALL - go take a walk - or go WINDOW SHOPPING - or look at your bills - and stay away from the computer this weekend.

    GOOD LUCK.
     
    1 person likes this.
  6. Apr 4, 2010
  7. marcsudbury

    marcsudbury Experienced Member

    Occupation:
    i work
    Location:
    sudbury ontario
    best way for me not to play when i have a cashout pending is, i get my wife to enter a new password, and she won't crack, so i don't play.
     
    2 people like this.
  8. Apr 4, 2010
  9. gloria460

    gloria460 Meister Member

    Occupation:
    nurse
    Location:
    Florida
    Well somethings wrong as I am an VIP and I'm going to try again today and this time I'll try the VIP support.
     
  10. Apr 4, 2010
  11. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    Sorry but why didn't you phone VIP support to begin with?
    Generic support (from my understanding) does not have authorisation to flush accounts, only VIP support does.

    It would certainly have saved all this misinformation.

    I am very surprised that whoever you spoke with in generic support that they did not transfer you to VIP support. This is the standard protocol if a VIP comes through this Dept. Unless VIP support was busy.


    Cheers

    :)

    Dave
     
    2 people like this.
  12. Apr 4, 2010
  13. gloria460

    gloria460 Meister Member

    Occupation:
    nurse
    Location:
    Florida
    I always tell them that they do not have to transfer me to VIP support. The person handling my request always flushes my account without sending me to VIP. This is the first time that this has happened and caught me off guard. I just thought that this was there new policy.


    I just spoke with VIP support and it is true..management made the decision to not flush withdrawals and also if it's on Friday it will be processed on Monday or Tuesday. I thought that I had copied the chat transcript but as usual it didn't copy. It does that quite often. It does appear that this is the new trend to frustrate people. I flush my withdrawals so that it'll hit my account at least by Thursday

    I flushed last week on Saturday with Platinum. It was in QT on Sunday, had to wait til Monday to withdraw from QT, it was processed on Tuesday and sent out on Wednesday. It posted to my bank on the following Monday. It's not misinformation and before you post any misinformation you should have found out before being so snarky
     
    Last edited: Apr 4, 2010
    1 person likes this.
  14. Apr 4, 2010
  15. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    That's a shame, it's what set them apart. Guess the recession bites us all. Thanks for keeping us updated Gloria.
     
    1 person likes this.
  16. Apr 4, 2010
  17. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Hi well i was a vip a while back and they always flushed vip or not. I just went to live support and pretended to be a new potential player asked Live Support if they flush on request. Answer was a resounding No. I then asked if I was a VIP would they flush and she said yes.

    First off problem with flushing on only VIP accounts is at times in the past my status dropped from VIP to normal lowly player for no real reason, then it would be back up again a week or so later.

    I rather would not take the risk of depositing at a casino that will not flush. Its a real shame as for this group no longer flushing is a full step backwards!!!

    My last deposit was last weekend and that will really be my last. Naturually not flushing any more can be seen as some kind of warning - things maybe not right. Ression, player retention etc. I remember having lunch one time last year with a vip rep from fortune lounge. Very nice , great afternoon , good people, and we touched on the issue of flushing, and I told them this was a real plus for their group.

    A real shame to learn about this, but plenty of other MG casinos that do flush so no sweat. One of my own very tight requirments for any Casino I loose my cash at is they must flush instantly when and as requested. No Flush - no deposit. Thats why I moved on from RedFlush / Inetbet to name a few.

    Thank god for the nedplays and 32reds of this world. Rant over :)
     
  18. Apr 4, 2010
  19. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    Well it is when you don't tell peeps the whole story up front :p

    That's why VIP's have a separate support desk :rolleyes:

    Besides I'm not one who's narky...you are...Sheesh!




    Cheers

    :)

    Dave
     
  20. Apr 4, 2010
  21. WagerWitch

    WagerWitch Dormant account webmeister

    Occupation:
    Yeah - like - really? Hmmm do I have to work?
    Location:
    Alaska
    TO EVERYONE...

    There seems to be a LOT of SNARK going on guys.

    Maybe we should all just reset - and chill
     
    2 people like this.
  22. Apr 4, 2010
  23. kauphy

    kauphy Meister Member

    Occupation:
    mom
    Location:
    az
    yes they have stoped i asked them yesterday and they said they do not do it anymore.
     
  24. Apr 5, 2010
  25. vegetagirl2008

    vegetagirl2008 Mafia Wars Level 472

    Occupation:
    No Job Here..
    Location:
    Brooklyn, New York, United States
    A little derail. For the past posts or so I noticed the membership at each others throats calling each other names using derogatory terms. Come on can we just post without calling the other person out or trying to get your point across without all the sarcasm. We are all adults can we act like adults.

    Derail over.
     
    4 people like this.
  26. Apr 5, 2010
  27. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    agreed

    plus one to that :rolleyes:
     
  28. Apr 5, 2010
  29. gloria460

    gloria460 Meister Member

    Occupation:
    nurse
    Location:
    Florida

    You're right and I apologize...point taken VegetaGirl as I do not like the tone lately of the forum.
     
  30. Apr 5, 2010
  31. threescatters

    threescatters Dormant account PABnonaccred

    Occupation:
    .
    Location:
    UK
    what does "flushing" mean in this case?
     
  32. Apr 5, 2010
  33. pinkfloyd

    pinkfloyd Experienced Member

    Occupation:
    fisherman
    Location:
    aus
    if the casino is a rogue it means your moneys just gone down the toilet , but i think correct me if im wrong ( which i am most times ) that the money is removed from the cashier so it cant be reversed ?
     
    1 person likes this.
  34. Apr 5, 2010
  35. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    it means to push the withdrawal forward so the winner cant reverse it and play it [loose it back to the house ] in stead of the usual 3 day holding for reversing it back into play

    the casino's argument is to have the money sit for immediately replay status to avoid transaction fees
     
    1 person likes this.
  36. Apr 5, 2010
  37. Dangerous53

    Dangerous53 Experienced Member

    Occupation:
    retired
    Location:
    In the wind
    Although it doesn't pertain to the Casinos in OP, someone mentioned SpinPalace doesn't do this anymore. I can confirm that they absolutely do, as I had mine flushed on Friday, but as it was a long weekend I didn't get paid till this morning.

    Thanks SpinPalace.:thumbsup:
     
  38. Apr 5, 2010
  39. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Hmmm ... I had them down on my spreadsheet as they don't. Are you sure it's not a VIP-only thing Dangerous?
     

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