forgotlogin vs BitStarz

goatwack

We call him....Humperdoo
CAG
Joined
Aug 29, 2012
Location
Londonia
Just to pitch in, failure to return deposits could be justified if there was clear evidence of a player using stolen/fraudulent payment sources/identification etc. In this case I imagine it would be handed over for criminal investigation/charges and/or returned to the actual owner of said funds..

The OP slamming bitstarz based on licensing and the use of bitcoin implying this basically indicates their shadiness and in the same thread stating they still happily play and are a vip at another site with the same licensing that accepts all of the same crypto currency certainly takes the wind out of the slander sails..

There is a lot of talk about what the casino is or is not doing, should be doing etc. How do we know what they are doing or have already done? As I understand it all we know is the OP is long on public dialogue & slanderous accusations - short on action or follow through, while the casino is short on public dialogue and who knows what if any actions have been/will be taken on their part?

I consulted with matlock, perry mason, ironside, jessica tandy and TMZ and our working theories are:

1. Fraudulent user screams the house is on fire but remains seated...
2. OP is rival casino in disguise on undercover sabotage mission...
3. Sasha Baron Cohen has just introduced us to his latest character
4. Casino pays millions, unjustly steals thousands to support future insanity plea.

oh and shaggy and scooby think the OP is honest and righteous and whoever is wearing the monster costume is probably the guilty party.
I'm truly appalled that you failed to consult not only Poirot, but Columbo. No wonder your theory is is whack :eek2::eek:

ps Jessica Fletcher can be useful too

pss when she's not indirectly consigning someone to death by her very presence
 
Bitstarz is reviewed by Casinomeister

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
If it smells like shit, looks like shit and tastes like shit....well then its shit.

Nobody walks away from 40K....this coming from a guy that never looks for his lost ProV1 balls, bothers with $2 or less casino slots slips and simply doesn't give a shit about much with the exception of my family, my credit and the taxman.
 

xexe

Dormant Account
Joined
Dec 16, 2018
Location
Sweden
Yeah this doesn't make sense. If 40k is nothing to you, why even gamble in the first place? If you're so philanthropic, PAB the 40k and donate it to a charity. And why would you reward the casino that scams you and others with 40k?

From the sound of others, I don't doubt that the casino is shady as fuck, and that they would would rather keep the money to themselves than turn it into police if this is fraud. But not even a millionaire would just say "no thanks" to a free 40k. If this really is about some 7 year old fraud conviction, I'm pretty sure it wouldn't hold up in a PAB for the casino. If it isn't a new fraud, then what have you got to lose on PABing?
 
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Slottery

Meister Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
One thing is that rep who was in contact with casino in question mentioned something like "more like criminal activity" if there is some ground to suspect fraudulent/criminal activity, casino is prohibited to advise player about ongoing investigations in detail as per AML rulings (or not sure about that license there....but in common practice), tipping suspect is really big nono.

Want to make clear that im not saying OP has done anything wrong or calling him fraudster or anything else and have no idea what had happened, but rep gave quite strong statement about this issue and also these security checks are bit supporting that there is something what ring bells, selfie outside home etc... (hard to believe that they just confiscate deposit and winnings both if there is no any legal ground).

Would assume that PAB dont give much information if they (what they clearly at this stage should have done) are suspecting any kind of criminal/fraudulent activity and have reported it to......where ever you report them in Curacao is another thing :confused:
 

homerbert

Dormant account
Joined
Jun 21, 2012
Location
NoWhere
As per thread name says - I'm watching to the thread with all my attention!

Dear customer, I'm again suggest you to contact Curacao (I can give you 100% guarantee that they will come to us with investigation) or you can PAB.

It's free. It's fast. It's 100% fair.
Submit Your Online Casino Complaint - Casinomeister

Other than that - have a great day everyone!

BR,

V.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
mack, in honesty since this issue, it has totally put me off online gambling for the time being. when you lose, you lose. if you win big, you still arent guarunteed anything, you are at their mercy.
so maybe this is why i am rather blase. i see it as a wake up call and will save me money in the longer term, if im able to avoid further online gaming.

I say bullshit. Why in the hell have you not PABd is beyond me. We have representatives for this casino here (besides Homerbert who just chimed in trying to help), and this thread has gone on for a week - 8 pages long.

You either PAB now, or you will be forfeiting your forum account. We have rules about posting complaints, and you should be well aware of them. When you post a complaint you are to ensure it is free of abusive language, and you are to contact the casino rep immediately to let them know you have posted. DO NOT exploit this forum and my hospitality. This is not your private circus.

PAB now. Thank you.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
In case you have forgotten where to look:

forum-rules.PNG

And what do these rules say about posting complaints??

Well read them:

complaint rules.PNG
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
The chickens come home to roost! :rolleyes: :D

I said from the start that 99.99% we won't see a PAB. And it doesn't look like it will happen for reasons the OP surely is aware off and Direx / Vitali on the other side too.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Well, the PAB is the most efficient way to get to the truth. If this member truly wants his case to be reviewed and hopefully resolved - the PAB is the way to go. I don't understand why this guy, who has been a member for some time now, did not do that to begin with.
 

Slottery

Meister Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Well, the PAB is the most efficient way to get to the truth. If this member truly wants his case to be reviewed and hopefully resolved - the PAB is the way to go. I don't understand why this guy, who has been a member for some time now, did not do that to begin with.

In general, i don't understand why people start huge rant topic instead of contacting rep and doing PAB first, haven't seen many cases where somebody would have got justice by using abusive language and suiting casino about stealing, it right away give at least me picture that there is not whole truth in that post.

If there would be clear case or something unfair or unreasonable in case, reps for accredited casinos or PAB would probably be 100 times more efficient that accusing any casino about stealing, waste of time and probably not really motivating for CM and rep to help people after that kind of start (even they still do).

After all, this is public forum, first point of contact should be casinos support, when providing them all details they usually can get things investigated by relevant department/person, being polite in chat/email, don't make at least any harm but is adult behavior. If then still feel not getting justice after casino have given their final word, here is PAB service. After that process you for sure get fair decision, if Max have done "few" of these and can trust 99,8% sure that when he gets all information he can make fair judgement to back player or casino and if he thinks player has got unfair decision, it will be brought out to this community and casino in question many times fine themselves from Pit.

As somebody mentioned in other topic, patience is not bad thing to have. Fully understandable that none of us don't want to wait for withdrawal approved but for all operators (if payments are not automated when filling certain criterias), there are bit delays time to time, can be that there are two people from payments are sick, there is some huge promotion which double workload (yes, should prepare to these by extra staff) or it can even be that they don't have enough people and are looking to hire more which is not easy (all can check over internet how much casinos are looking staff, especially support, payments, kyc team etc.....).

Not defending casinos who are acting unethically but when following correct procedures in this forum, they find themselves from Pit or at least in warnings. This is just what i would do if i would have issues which i fortunately so far haven't had.
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
To be fair he didn't restart the thread activity tonight, and did say he was a millionaire [and also that he had a past conviction for fraud] so maybe he just can't be arsed; I must admit something still doesn't feel right to me as the onus would initially be on the casino to prove fraud and he could reply in turn to this.

If the casino 100% believe their version, that a fraud was committed, shouldn't the authorities be alerted to his identity, so that other casinos can be alerted, and the deposited money what happens to it? in a case of fraud it surely can't be retained by the casino for themselves, it all seems a bit lax from both parties...

Befuddlement aside I guess we will have to file this one alongside lord lucan and the bermuda triangle :)
He’s submitted a PAB, someone here is very wrong, casino vs player.
 

Scott1baird

Senior Member
MM
Joined
Oct 16, 2018
Location
Isle of Bute Scotland
Stupid question but now there is a fab and casinomiester will get this info without the OP being able to see, surely he will be able to ask for this information through the freedom of information act?
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Stupid question but now there is a fab and casinomiester will get this info without the OP being able to see, surely he will be able to ask for this information through the freedom of information act?

I'd want more than a fab for 40 alleged K. :eek2:

fab.jpg

Seriously though, the player when entering the PAB agrees up front to the machinations of the process and MaxD's administering of said process. So if he deems information sensitive but believes in the veracity of it, he will inform the player of that fact but won't supply necessarily the means or source of it.
 

mack341

Senior Member
Joined
May 8, 2018
Location
south east england
Stupid question but now there is a fab and casinomiester will get this info without the OP being able to see, surely he will be able to ask for this information through the freedom of information act?

giphy.gif


That is a interesting point, one for ternur possibly being a legal eagle, I think the OP will most certainly be told what he has supposed/alleged to have done but no info on how it was detected. Which as Spock would say seems logical.

edit: just to add, I think we ought to wait to have these discussions, once the PAB process is completed.
 
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Valhalla

The Professional
Joined
Jan 17, 2014
Location
Northern Ireland
Just read the entire thread. At least 8 pages could have been saved with a simple PAB way back in the beginning.

And now, I wait with bated breath...
 

mack341

Senior Member
Joined
May 8, 2018
Location
south east england
Yeah, we've lost the last hour or so of CM content on the forum it seems. Some reports of posts that were dealt with have reappeared as new ones!

The edit I did last night to my brexit post has also gone, maybe it's not time limited but data limited? [i'm no techie :laugh: ]
 

goatwack

We call him....Humperdoo
CAG
Joined
Aug 29, 2012
Location
Londonia
All my hate-mail's gone also?

What's happening Casinomeister? :eek:
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Yeah, I had said that the casino had responded, I agreed with their decision and ruled against the player. Case closed AFAIC.
Someone had said "it was fraud" to which I replied "no comment".
I'd also said that I was changing the thread title to something neutral because that seemed more appropriate given the circumstances, IMO.
Oh, also, the sharp-eyed reader will notice that the OP has been booted off the site.
 
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