Flipper Flip Casino trying to rob their clients

solidsnake42

Newbie member
PABnonaccred
Joined
Nov 6, 2019
Location
Canada
Isn't this just highway robbery ?
Played with a bonus credited my a vip manager, deposit bonus. After wagering I was left with 2100 cad. System Automatically updated to 1200 cad.

Went on chat and found out about this term from chat agent. 1.23

"1.23 When using a bonus, the maximum resulting real money win, upon wagering completion, is limited to €2000. "

1st reply from VIP.

Sorry, but it is our terms and conditions, we never write the terms in letters, as they are indicated on the site. Special offer means change for your wager requirements and % bonus, but not the terms. I'm really sorry that you didn't know about that.
You can read our terms and conditions and will know our rules for the future.Every casino has win limits when players play with bonus money.
Please read out terms here:

2nd reply.

You are right, it is limited to 2000 EUR. Not more than 2000 EUR, but it depends from bonus amount. I'm deeply sorry that you didn't know this information and I didn't tell you about that. Hope together we will also get a good solution, as a cool bonus on your deposit :)

Cheers!


My 2100 cad is no where near 2000 euro. I am only left with 1200 cad. I'm devasted. Offers me a bonus in compensation. Wow !
 
Last edited by a moderator:

hhhelllo

Not really here
PABnonaccred
MM
Joined
May 31, 2015
Location
canada
After reading these terms, you should be done with them. Taking a bonus there = problems and/or depression and/or getting robbed.
At least you read their terms first. Then their excellent vip manager does that. Another Everymatrix scum casino.
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solidsnake42

Newbie member
PABnonaccred
Joined
Nov 6, 2019
Location
Canada
A pab is a official complaint with casinomeister isn't it ? . Is this considered a official complaint ? If so, I'm sorry. I can request the moderator to close this.
 

ladyhawke

Meister Member
Joined
Sep 23, 2016
Location
Here, There, Everywhere.
It appears as if this complaint has been resolved over on AskGamblers.

Congratulations to both you for your winnings, and the casino for doing the right thing.

Will you continue to play at Flipper Flip Casino, i.e. do you still trust them?
 
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