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flamingoclub - non-payment?

Discussion in 'Casino Complaints - Non-Bonus Issues' started by acroma, May 10, 2007.

    May 10, 2007
  1. acroma

    acroma Dormant account

    My name is Tomek Kaminski, im from Poland...
    I would like to report non-payment and poor customer service of flamingoclub.com (Playtech Group)
    The first i dont get their 200% bonus up to 200$, why? i dont know because i ve collected all of required
    special codes etc. but support dont reply on any of my question and bonus request ( 7 mails - 0 reply)
    the second i was playing without any bonus money and i won some money (next 100$) and i made a withdrawal request (200$)
    and the 'show' started;-( because:
    the withdrawal request was made on 27th April, and i send ALL required documents within 24h
    the next "pending withdrawal" was changed on "waiting" (on 28th April) when i saw my casino account
    But unfortunately today ( 9th May ) I havent got any money and the withdrawal status is still "waiting"
    Customer support and any manager dont answer on my mails etc...
    What sould i do?
    PS. sorry for my English.. i know that its not perfect....
    Have a great day
  2. May 16, 2007
  3. adrian_j

    adrian_j Dormant account

    Hi Tomek. Have you received your payment? I'm just bringing
    this thread up again so forum pro's could help you out with this

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