flamingoclub - non-payment?

acroma

Dormant account
Joined
May 10, 2007
Location
Poland
Hello,
My name is Tomek Kaminski, im from Poland...
I would like to report non-payment and poor customer service of flamingoclub.com (Playtech Group)
The first i dont get their 200% bonus up to 200$, why? i dont know because i ve collected all of required
special codes etc. but support dont reply on any of my question and bonus request ( 7 mails - 0 reply)
the second i was playing without any bonus money and i won some money (next 100$) and i made a withdrawal request (200$)
and the 'show' started;-( because:
the withdrawal request was made on 27th April, and i send ALL required documents within 24h
the next "pending withdrawal" was changed on "waiting" (on 28th April) when i saw my casino account
But unfortunately today ( 9th May ) I havent got any money and the withdrawal status is still "waiting"
Customer support and any manager dont answer on my mails etc...
What sould i do?
PS. sorry for my English.. i know that its not perfect....
Have a great day
 

adrian_j

Dormant account
Joined
Apr 4, 2007
Location
UK
Hi Tomek. Have you received your payment? I'm just bringing
this thread up again so forum pro's could help you out with this
issue.
 

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