First Web Casino

[Dozer]

Just joined First Web today and say there having problems with bonus and can't tell me when i will recieve it. I wish i would have know this or recieved a e-mail about it, how long shall i give them.

 

[slotchik]

They're an excellent group. I dont see why there would be a wait. If you dont get it soon, let me know....I'm a VIP there.

 

[largeeyes]

Don't take too many bonuses, you'll get banned from all promos. Old thread about that somewhere.....

 

[slotchik]

not at this casino you won't. I've taken advantage over and over...and am now a VIP.

 

[Dozer]

Thanks Guys

I will give them a little time and if no response i will take you up on that offer / Many Thanks

 

[largeeyes]

Well, tell that to them. I got banned and mentioned it in a thread way back. Since then I have made Gold VIP at Fortune Lounge and Casino Action and never have heard from them again since my banning from all promos.

 

[jetset]

Dozer, this is not acceptable although it sounds like a badly briefed or inexperienced CSR. I would demand that this is escalated to a supervisor or manager.

 

[Dozer]

Bonus recieved with apology

Thank you slotchik and jetset, i did recieve there bonus with an apology today. I really apriciate the advice and the help from this forum. Thanks Again

 

[universexf6]

They are certainly one of the best casinos, I think. The problem is
that the image of the "salesman" on the homepage or the software
is too weird and I always want to get that man off my sight.
Anyway good to hear you received the bonus.

 

[slotchik]

Thank you slotchik and jetset, i did recieve there bonus with an apology today. I really apriciate the advice and the help from this forum. Thanks Again

Not a problem, I emailed them the link to your post...glad it was taken care of