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First Web Casino

Discussion in 'Online Casino and Poker Complaints - old section' started by Dozer, Feb 10, 2005.

    Feb 10, 2005
  1. Dozer

    Dozer Dormant account

    Location:
    Pittsford, N.Y.
    Just joined First Web today and say there having problems with bonus and can't tell me when i will recieve it. I wish i would have know this or recieved a e-mail about it, how long shall i give them.
     
  2. Feb 10, 2005
  3. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    They're an excellent group. I dont see why there would be a wait. If you dont get it soon, let me know....I'm a VIP there.
     
  4. Feb 10, 2005
  5. largeeyes

    largeeyes Dormant account

    Occupation:
    Engineer
    Location:
    North America
    Don't take too many bonuses, you'll get banned from all promos. Old thread about that somewhere.....
     
  6. Feb 10, 2005
  7. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    not at this casino you won't. I've taken advantage over and over...and am now a VIP.
     
  8. Feb 10, 2005
  9. Dozer

    Dozer Dormant account

    Location:
    Pittsford, N.Y.
    Thanks Guys

    I will give them a little time and if no response i will take you up on that offer / Many Thanks
     
  10. Feb 10, 2005
  11. largeeyes

    largeeyes Dormant account

    Occupation:
    Engineer
    Location:
    North America
    Well, tell that to them. I got banned and mentioned it in a thread way back. Since then I have made Gold VIP at Fortune Lounge and Casino Action and never have heard from them again since my banning from all promos.
     
  12. Feb 10, 2005
  13. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Dozer, this is not acceptable although it sounds like a badly briefed or inexperienced CSR. I would demand that this is escalated to a supervisor or manager.
     
  14. Feb 10, 2005
  15. Dozer

    Dozer Dormant account

    Location:
    Pittsford, N.Y.
    Bonus recieved with apology

    Thank you slotchik and jetset, i did recieve there bonus with an apology today. I really apriciate the advice and the help from this forum. Thanks Again
     
  16. Feb 11, 2005
  17. universexf6

    universexf6 Dormant account

    Occupation:
    Harakiri
    Location:
    A Country Called Full Of Geld
    They are certainly one of the best casinos, I think. The problem is
    that the image of the "salesman" on the homepage or the software
    is too weird and I always want to get that man off my sight. :lolup:
    Anyway good to hear you received the bonus.
     
    Last edited: Feb 11, 2005
  18. Feb 12, 2005
  19. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    Not a problem, I emailed them the link to your post...glad it was taken care of :)
     

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