Fed Up!

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
Im so mad. I didn't even know what to put as a title. I have NEVER denounced a casino publicly before, but I am now. I have played at Maple Casino and was quite pleased with my time there. They closed Maple and migrated my account to Golden Riviera when they went Multi about 7 months ago. Boy did things go downhill fast.
1) Money went missing out of my account, and with the help of Max, I had a successful PAB
2) No rep activity since last summer
3) Refusing to show RTP's on all their games
4) Pulling out of MGA in a couple of days
I stayed as a customer because? Who freaking knows! Last night I deposited $30 dollars and received 25 free spins on Gemix as a bonus. The min bet is set at 50 cents on the game in real play. So when I went and opened it up and saw that the min bet for the bonus was set at 10 cents, I was wtf????? That isnt even an option in real play! I went on chat and this is the following. Before you read chat. Is this even allowed????????? :mad::mad::mad:
Sorry for the long post. I want to close my account but wanted thoughts first.


Hi Serena just gave me 25 free spins on Gemix. They are set at 10 cents which isnt even a betting option in that game. It starts off at 50 cents
I havent used them
Its on my Golden Rivuera account
The chat box wont stay up
that is why I am on this one
7:41 pm
Riviera*
Marcela
Jennifer I can gladly have a look for you. Please hold for a few minutes so I can review your account.

jennifer
Thanks
Marcela
Your patience is greatly appreciated. Won’t be much longer.

jennifer Giving 10 cent bets on a game that starts off at 50 cents is beyond greasy
Im falling asleep lol
Marcela
Sorry Jennifer, just a moment.

jennifer york
Its not you. Just been a long day
excuse me for a moment please
Marcela
I am checking why this error happened.

May I please have your account username?

jennifer under @hotmail.com
That is my user name
Can you cancel it and try again?
Marcela
I can't cancel.

jennifer
well i refuse to use them
They are worth zilch on a game that starts at 50 cents
Marcela
Please send a screenshot.

jennifer
one second
I will send 2
Marcela
Great,

jennifer
Gr.jpg
Gr.jpg
I cant send one without the freespins that shows it starting at 50 cents
Marcela
But the free spins should work in this case?

jennifer
yes, but they are only worth 10 cents and the 10 cents isnt even an option in real play. Iy starts at 50 cents
so the 10 cents will make me lose money e
Marcela
Jennifer that is the bonus granted to you, I am sorry but I cannot change it.

jennifer york
Im sorry Im really really tired
How is that even an OPTION! There is NO 10 cents in real play. I lose 40 cents a spin
Marcela
Jennifer the spins we grant are preset, we cannot change the value of the spins.

jennifer
so managment has snuck in 10 cents in bonus play
Marcela
They are the minimum bet.

jennifer
not in real play they are not though!
That is not fair, and I dont even know if that is legal
This casino has gone to hell in a hand basket
Read
Not you
The casino
the call centre is fine
Delivered
ARE YOU STILL THERE?
Sorry caps
Marcela
I am sorry Jennifer.

jennifer
8:19 pm
Im not using them, and I have copied this chat. This is so wrong and if I am wrong I will apologize, but Im taking it further
Read
Marcela
I am sorry you feel that way Jennifer.

jennifer
8:20 pm
Good night
Delivered
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
Remember that videoslots Xmas free spin giveaway...50 spins on any play n go slot....I chose a slot that had starting bet at 50 cents...my free spins were set at 10 cents....so yes they can do it...dan was nice enuff to give me my spins on another slot once I complained...
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
Remember that videoslots Xmas free spin giveaway...50 spins on any play n go slot....I chose a slot that had starting bet at 50 cents...my free spins were set at 10 cents....so yes they can do it...dan was nice enuff to give me my spins on another slot once I complained...
I think it is wrong on so many levels! I thought I would just go to bed last night and re look at it this morning. Nope..Im still angry! It should not be allowed and I closed my account's with them. Casino Mate is also part of their group. With everything else that has been happening with them, that was the last straw.
 
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bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
I remember joining Euro Casino, part of the bonus was free spins on Book of Dead, transpired they were 1p one line spins - joke really!
It wouldnt have pissed me off if 10 cents was actually the min bet set in real play, but its not. It is set at 50 cents. And that should not be allowed.
 

TheAddict

Ueber Meister
Joined
Jan 9, 2013
Location
Kent
You are right, imo. 30 quid isnt chump change and the fs bet level should be displayed. Basically ripping off the customer otherwise with false advertisement by changing something specifically to generate income and not displaying the change in value in some form or other.
Made me chuckle half way through. "Beyond greasy" . I'd just used that word 5 minutes ago in regards to asgardian stones rolling in what looked like a good win(but wasnt) from the only spin that landed a hit out of 20 wager free spins.
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
You are right, imo. 30 quid isnt chump change and the fs bet level should be displayed. Basically ripping off the customer otherwise with false advertisement by changing something specifically to generate income and not displaying the change in value in some form or other.
Made me chuckle half way through. "Beyond greasy" . I'd just used that word 5 minutes ago in regards to asgardian stones rolling in what looked like a good win(but wasnt) from the only spin that landed a hit out of 20 wager free spins.
My thoughts exactly! [email protected] greasy. Thats my polite way of saying, you're scum sucking POS! :p
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
I just found it private message that it is indeed allowed. Disgusted! And now will be closing my account. Beware guys :(
Not really much point closing your account - they announced a few days ago that they are closing their last 2 casinos on April 26th anyway.
(Golden Riviera and Crazy Vegas)

KK
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
Dear Affiliates,

We’d like to thank you for all the successful years of partnership.

Unfortunately, due to unforeseen circumstances, Crazy Vegas and Golden Riviera casinos will be decommissioned on 26th of April 2018. Consequently, the Vegas Partner Lounge group and StarPartner affiliate program will also close down.

We have secured a deal for our affiliates for all their players to be migrated to the casinos of the JackedAffiliates group (Old Link Removed).

Affiliates with existing JackedAffiliates accounts will have their players migrated to their respective JackedAffiliates account so that revenue is not interrupted, and affiliates who don't have an existing account on JackedAffiliates will have a new affiliate account created for them. Their players will be migrated to the new account on JackedAffiliates.

We have managed to negotiate favourable terms with JackedAffiliates whereby affiliates will continue to receive commission equivalent to what they earned on the StarPartner revenue model although the commission structure is different for migrated players. New players, however, will be subjected to JackedAffiliates commission structure. Please Old Link Removed them to negotiate new deals.

We urge affiliates to update their sites and all sources of traffic by replacing Crazy Vegas and Golden Riviera links with House of Jack, as Crazy Vegas and Golden Riviera will be turned into casino review sites.

For more information please Old Link Removed your affiliate manager or our affiliate team to assist with any questions or queries.

Best Regards,
StarPartner Team
* Unforseen circumstances* Following the chain of money trails that they left when doing withdrawls, I wonder if that had anything to do with it. IMO they have gone rouge as hell!
 

The-normal-one

Newbie member
Joined
Jul 1, 2017
Location
Berlin
Casumo offer me today a decent offer i think first..
100 Free spins on Easter Island for minimum 10er deposit...
Its an yggdrasil slot ,i never played yggdrasil accept sherlock...
I login to casumo to found out how worthy it is and see that the slot has the option to bet 0,004 line.....whaaaaaat???
Never seen that before that you can bet a line at under 0,10 cent.
But ive not so experienced in yggdrasil thats maybe normal...
Asked Livechat after little confusion on her side with the bets per line...yada yada....0,004 line = 0,10 Spin
No thanks!
Its not that bad , in the end a tenner for free..had a another email today from shadowbet deposit 15 played x1 then you receive 50 freespins on jack hammer 2 with 0,50 spin...i'll take that..
 

sassa

Experienced Member
Joined
Jul 4, 2017
Location
Norway
I have to deposit €50 to get 100 spins. I am at lev 180 and I always get bad offers from Casumo .
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Lost £60 earlier (£40 of that was a bonus) on a game I hardly play. I couldn't really find anything I liked and fancied a change from the 9-liners, so up came old Twisted Circus.

Was pretty good to begin with, up to £80 in no time on minimum bets. Then it became beyond greasy as I lost it forthwith with a whimper. I actually couldn't be bothered to change games at any time of that mauling.

My memories of that slot were definitely better than that which just transpired. It takes greasy to a whole new level :mad:
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
Lost £60 earlier (£40 of that was a bonus) on a game I hardly play. I couldn't really find anything I liked and fancied a change from the 9-liners, so up came old Twisted Circus.

Was pretty good to begin with, up to £80 in no time on minimum bets. Then it became beyond greasy as I lost it forthwith with a whimper. I actually couldn't be bothered to change games at any time of that mauling.

My memories of that slot were definitely better than that which just transpired. It takes greasy to a whole new level :mad:
Well Im sure this is the casinos stance since they are closing.........
MjAxMi1kZjZjYTZmY2RhNTBhZDU2.png
 
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