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Fed Up!

Discussion in 'Online Casinos' started by bebo67, Mar 30, 2018.

    Mar 30, 2018
  1. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    Im so mad. I didn't even know what to put as a title. I have NEVER denounced a casino publicly before, but I am now. I have played at Maple Casino and was quite pleased with my time there. They closed Maple and migrated my account to Golden Riviera when they went Multi about 7 months ago. Boy did things go downhill fast.
    1) Money went missing out of my account, and with the help of Max, I had a successful PAB
    2) No rep activity since last summer
    3) Refusing to show RTP's on all their games
    4) Pulling out of MGA in a couple of days
    I stayed as a customer because? Who freaking knows! Last night I deposited $30 dollars and received 25 free spins on Gemix as a bonus. The min bet is set at 50 cents on the game in real play. So when I went and opened it up and saw that the min bet for the bonus was set at 10 cents, I was wtf????? That isnt even an option in real play! I went on chat and this is the following. Before you read chat. Is this even allowed????????? :mad::mad::mad:
    Sorry for the long post. I want to close my account but wanted thoughts first.


    Hi Serena just gave me 25 free spins on Gemix. They are set at 10 cents which isnt even a betting option in that game. It starts off at 50 cents
    I havent used them
    Its on my Golden Rivuera account
    The chat box wont stay up
    that is why I am on this one
    7:41 pm
    Riviera*
    Marcela
    Jennifer I can gladly have a look for you. Please hold for a few minutes so I can review your account.

    jennifer
    Thanks
    Marcela
    Your patience is greatly appreciated. Won’t be much longer.

    jennifer Giving 10 cent bets on a game that starts off at 50 cents is beyond greasy
    Im falling asleep lol
    Marcela
    Sorry Jennifer, just a moment.

    jennifer york
    Its not you. Just been a long day
    excuse me for a moment please
    Marcela
    I am checking why this error happened.

    May I please have your account username?

    jennifer under @hotmail.com
    That is my user name
    Can you cancel it and try again?
    Marcela
    I can't cancel.

    jennifer
    well i refuse to use them
    They are worth zilch on a game that starts at 50 cents
    Marcela
    Please send a screenshot.

    jennifer
    one second
    I will send 2
    Marcela
    Great,

    jennifer
    Gr.jpg
    Gr.jpg
    I cant send one without the freespins that shows it starting at 50 cents
    Marcela
    But the free spins should work in this case?

    jennifer
    yes, but they are only worth 10 cents and the 10 cents isnt even an option in real play. Iy starts at 50 cents
    so the 10 cents will make me lose money e
    Marcela
    Jennifer that is the bonus granted to you, I am sorry but I cannot change it.

    jennifer york
    Im sorry Im really really tired
    How is that even an OPTION! There is NO 10 cents in real play. I lose 40 cents a spin
    Marcela
    Jennifer the spins we grant are preset, we cannot change the value of the spins.

    jennifer
    so managment has snuck in 10 cents in bonus play
    Marcela
    They are the minimum bet.

    jennifer
    not in real play they are not though!
    That is not fair, and I dont even know if that is legal
    This casino has gone to hell in a hand basket
    Read
    Not you
    The casino
    the call centre is fine
    Delivered
    ARE YOU STILL THERE?
    Sorry caps
    Marcela
    I am sorry Jennifer.

    jennifer
    8:19 pm
    Im not using them, and I have copied this chat. This is so wrong and if I am wrong I will apologize, but Im taking it further
    Read
    Marcela
    I am sorry you feel that way Jennifer.

    jennifer
    8:20 pm
    Good night
    Delivered
     
  2. Mar 30, 2018
  3. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    Anyone????????
     
  4. Mar 30, 2018
  5. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    I just found it private message that it is indeed allowed. Disgusted! And now will be closing my account. Beware guys :(
     
  6. Mar 30, 2018
  7. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    Remember that videoslots Xmas free spin giveaway...50 spins on any play n go slot....I chose a slot that had starting bet at 50 cents...my free spins were set at 10 cents....so yes they can do it...dan was nice enuff to give me my spins on another slot once I complained...
     
    bebo67 likes this.
  8. Mar 30, 2018
  9. dunover

    dunover Unofficial T&C's Editor CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    It's not quite as bad as the worst on record, 10 free spins at 1 line at 1c on the 100-line Cashapillar. :oops:
     
  10. Mar 30, 2018
  11. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    I think it is wrong on so many levels! I thought I would just go to bed last night and re look at it this morning. Nope..Im still angry! It should not be allowed and I closed my account's with them. Casino Mate is also part of their group. With everything else that has been happening with them, that was the last straw.
     
    Last edited: Mar 30, 2018
    The-normal-one and Steviedoo like this.
  12. Mar 30, 2018
  13. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    :eek: Wow.......just wow!
     
    dunover likes this.
  14. Mar 30, 2018
  15. greylady

    greylady I bite you know :-)

    Occupation:
    Little Minx :-)
    Location:
    Scotland
    I remember joining Euro Casino, part of the bonus was free spins on Book of Dead, transpired they were 1p one line spins - joke really!
     
    The-normal-one, Steviedoo and bebo67 like this.
  16. Mar 30, 2018
  17. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    It wouldnt have pissed me off if 10 cents was actually the min bet set in real play, but its not. It is set at 50 cents. And that should not be allowed.
     
  18. Mar 30, 2018
  19. budskap

    budskap Full Member

    Location:
    Sweden
    Wow, and I thought I had it bad with 20 line freespins on the 50-line Golden Legend.
     
  20. Mar 30, 2018
  21. pinnit2014

    pinnit2014 Senior Member MM PABinit

    Occupation:
    Work with figures, other audit-y things
    Location:
    Glasgow
    My favourite was the opposite; complaining to play ojo and them telling me they’d give me 50 spins at 50p. When logged it someone had got decimal place wrong and they were 50 at 5 pounds. Wager free as well :cheers:
     
    nikantw, greylady, goatwack and 3 others like this.
  22. Mar 30, 2018
  23. adamtheaddict

    adamtheaddict Senior Member

    Occupation:
    fruits
    Location:
    Kent
    You are right, imo. 30 quid isnt chump change and the fs bet level should be displayed. Basically ripping off the customer otherwise with false advertisement by changing something specifically to generate income and not displaying the change in value in some form or other.
    Made me chuckle half way through. "Beyond greasy" . I'd just used that word 5 minutes ago in regards to asgardian stones rolling in what looked like a good win(but wasnt) from the only spin that landed a hit out of 20 wager free spins.
     
    bebo67 likes this.
  24. Mar 30, 2018
  25. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    My thoughts exactly! Lol@ greasy. Thats my polite way of saying, you're scum sucking POS! :p
     
    adamtheaddict likes this.
  26. Mar 30, 2018
  27. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Not really much point closing your account - they announced a few days ago that they are closing their last 2 casinos on April 26th anyway.
    (Golden Riviera and Crazy Vegas)

    KK
     
    dunover and bebo67 like this.
  28. Mar 30, 2018
  29. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    They are closed now. What about Casino mate?
     
  30. Mar 30, 2018
  31. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    Dear Affiliates,

    We’d like to thank you for all the successful years of partnership.

    Unfortunately, due to unforeseen circumstances, Crazy Vegas and Golden Riviera casinos will be decommissioned on 26th of April 2018. Consequently, the Vegas Partner Lounge group and StarPartner affiliate program will also close down.

    We have secured a deal for our affiliates for all their players to be migrated to the casinos of the JackedAffiliates group (You must register/login in order to see the link.).

    Affiliates with existing JackedAffiliates accounts will have their players migrated to their respective JackedAffiliates account so that revenue is not interrupted, and affiliates who don't have an existing account on JackedAffiliates will have a new affiliate account created for them. Their players will be migrated to the new account on JackedAffiliates.

    We have managed to negotiate favourable terms with JackedAffiliates whereby affiliates will continue to receive commission equivalent to what they earned on the StarPartner revenue model although the commission structure is different for migrated players. New players, however, will be subjected to JackedAffiliates commission structure. Please You must register/login in order to see the link. them to negotiate new deals.

    We urge affiliates to update their sites and all sources of traffic by replacing Crazy Vegas and Golden Riviera links with House of Jack, as Crazy Vegas and Golden Riviera will be turned into casino review sites.

    For more information please You must register/login in order to see the link. your affiliate manager or our affiliate team to assist with any questions or queries.

    Best Regards,
    StarPartner Team
    * Unforseen circumstances* Following the chain of money trails that they left when doing withdrawls, I wonder if that had anything to do with it. IMO they have gone rouge as hell!
     
  32. Mar 30, 2018
  33. The-normal-one

    The-normal-one Newbie member

    Location:
    Berlin
    Casumo offer me today a decent offer i think first..
    100 Free spins on Easter Island for minimum 10er deposit...
    Its an yggdrasil slot ,i never played yggdrasil accept sherlock...
    I login to casumo to found out how worthy it is and see that the slot has the option to bet 0,004 line.....whaaaaaat???
    Never seen that before that you can bet a line at under 0,10 cent.
    But ive not so experienced in yggdrasil thats maybe normal...
    Asked Livechat after little confusion on her side with the bets per line...yada yada....0,004 line = 0,10 Spin
    No thanks!
    Its not that bad , in the end a tenner for free..had a another email today from shadowbet deposit 15 played x1 then you receive 50 freespins on jack hammer 2 with 0,50 spin...i'll take that..
     
  34. Mar 30, 2018
  35. sassa

    sassa Experienced Member

    Location:
    Norway
    I have to deposit €50 to get 100 spins. I am at lev 180 and I always get bad offers from Casumo .
     
  36. Mar 30, 2018
  37. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    Lost £60 earlier (£40 of that was a bonus) on a game I hardly play. I couldn't really find anything I liked and fancied a change from the 9-liners, so up came old Twisted Circus.

    Was pretty good to begin with, up to £80 in no time on minimum bets. Then it became beyond greasy as I lost it forthwith with a whimper. I actually couldn't be bothered to change games at any time of that mauling.

    My memories of that slot were definitely better than that which just transpired. It takes greasy to a whole new level :mad:
     
    bebo67 and adamtheaddict like this.
  38. Mar 30, 2018
  39. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    Well Im sure this is the casinos stance since they are closing.........
    Fed Up!: MjAxMi1kZjZjYTZmY2RhNTBhZDU2.png,Mar 30, 2018
     
    goatwack likes this.

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