Your Input Please Fed-up with disconnections

Harry_BKK

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Dec 18, 2014
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hi guys & girls,

now you know i am a very patient man but i monitored the past 3 weeks the continuous and annoying disconnections from casinos while playing a slot. And i am still not sure if i should post this as i might become "the laugh of the forum" but i am just too frustrated at the moment.

It happens across the board, if i would start with the worst i must be 32RED, followed by Bet-At/Slotty, Videoslots, Next/CL, Guts/Betspin ...and these are the ones i play regularly, hence i suppose it happens at others too.

the disconnections alone would not infuriate me that much to decide to make a thread. it is how and when it happens.

not once did i have a disconnections while a slot was running "cold", it would easily go 1000's of spins without good base pays or at least medium payouts in the bonus round... it would always happen when it would either keep it's balance or giving good wins with the balance going up nicely. BANG - DISCONNECT

load-up again and for 300-400 spins nothing, but really nothing happens. should it stabilize at some point ...BANG DISCONNECT AGAIN

reload yet again, and again 100's spins nothing.

I went in total 27 x in the past weeks some 600+ spins on various slots (IM, T2, DOA, even LOADED and SURE WIN..you pick), worst being 4x 1000+, without any good base pays or bonus rounds whatsoever. Notoriously on the last 5 spins before the balance is "0" (by that time i am on minimum bet) i get a bonus round which pays next to nothing.

put more money in and BANG BANG it starts paying again..... now you could say this is just coincidence but as you know i keep very detailed records. And it was the same scenario in all 27 cases it has happened in the past weeks unless i would reduce my bet to minimum bet size while the balance was still high enough.

The example from today:

VIDEOSLOTS

- depo 50 for a DOA session
- after some 1500 spins between 0.36 - 0.90 my balance is still 61$
- slot is running well with the balance going down but every time as well higher up with a peak at 130$, down again, up again, good pays in the bonus rounds
- was running 130 spins without a bonus round and it started coming to live again, stabilizing at 60-65$ and i knew then that a bonus round or a 5OAK is imminent (I've been playing this slot to death in the past year)... it was the same scenario when it gave the previous bonus rounds.
- BANG DISCONNECT
- load-up again, start with 0.90$ and it pays total 3$ in the first 35 spins, make a few more spins and it stabilizes around 40$
- BANG DISCONNECT AGAIN
- reload, now start playing with lower bets, 180 spins nothing
- last 2.50$ i reduce to 0.09$ BANG - free spins, pays 80 cents

Some other examples:

- 32RED - playing IR, balance at 1250$ when disconnecting, after reload dropped by 600$ with lightening speed and that mainly with 3$ bets. over 250 spins to see a base pay higher than 5OAK 9's. Reduced to 0.30, within 3 spins 3REEL WD feature paying 54$, recovered than 100's of spins later with another 3R WD @ 3$ but this was below 500$ and only because i had a high enough balance at reload.
- Bet-AT - DOA, balance at 350$ 'ish up from 50$ when disconnecting, after reload 1 x bonus round paying 11 x bet until balance was gone with 0.90 - 1.80$ bets
- could list many more example where balances in the 100's just vanished after a disconnection and reload

Conspiracy theory??? I don't know.
Do i trust the casinos 100% that there wouldn't be something fishy going on??? No

It is just the frequency and pattern i have seen it happening that make me suspicious and to start logging the data. Every time i have to reload a slot i start losing with lightning speed whereas i did not lose a penny in hours of play before the disconnection.

Tin foil hat moment over :D
 
Was getting the same feeling at 10bet a couple of weeks ago. slots were doing fine, get booted from game, load game back up and they played like a bag of shit.
However last week while trying to clear a WR at Splendido, it was a different story.
Hardly any disconnections at all.
I remember a rep some time ago saying a disconnection does not affect the game, i believe it does as when you load game back up then its a different session.
I have purposely closed games down when they are playing bad, opened back up and they have been playing like a different slot altogether (not everytime mind lol)
Coincidence or not. i dont know
 
I can honestly say, I've not noticed it treats me any worse nor better after a disconnect; after all, I've done better after a disconnect and I can't imagine a casino suddennly feels it wants to reward me with a cashout when I've done better after one.

I guess we sometimes look for patterns where there are none; maybe somtimes there are. I never really worry much myself. I just hate the aggravation of disconnects; I don't stress the results.
 
I didn't bother really either until i realized i lost 100's from my balance several times in a row after a disconnect and reload.

That was the moment i started collecting the data and the pattern was just very obvious, whether it is true or not. Certainly easy to get one seeing something in it.

Well, I'll keep cruising :p
 
Just changed to Slotty after losing another 2 depos at VS and not getting anything.

- 50 depo
- DOA @ 0.45
- FS after 4 spins, pays 20 x bet
- balance keeps around 50$
- FS after 80 spins, pays 52 x bet
- Balance now 72.60
- 2 more spins and BANG DISCONNECT :mad:
- RELOAD
- balance drops like a stone :eek:
- takes 33 spins to show once 2 x scatter which is the highest pay until then
- down to 55$ in 50 spins

Coincidence???? :confused: :what:

I wish it would happen the opposite way a few times, that would show it is random or it does not matter....but i just didn't in all the cases i recorded.
 
Coincidence???? :confused: :what:

Yes.
After all, there's numerous complaints in the forum about disconnects.
And yet, the MMs are still logging in all their WDs.
So clearly, some people's balance are going up after disconnects.
Some people's balances are going down after disconnects.
And some people's balances are staying static.

That pretty much seems random to me.
Honestly, if you feel there's something untoward going on....stop depping. You just started a thread about possibly something off kilter, then turned around and played again.

You are absolutely entitled to think something's up, pursue that and log your game play. But honestly, I can't see anyone's out to get you.
 
You are right mate..... my mind probably reading too much into it.

It is just no fun losing my balance every time after a disconnect. I will probably keep trying until i see it happening once going the other way :)

Lol, brother I haven't WDed in...well, ages.
Just remember, screenies aside, slots are a sh!tty way to make money, so just have fun with them. If they cease to be fun, it's time to pack it in. :)

ps- I wonder why so many disconnects. 32Red download client aside, I but rarely see disconnects*. Does maybe the ol' comp need an overhaul?

* aside from site tech issues
 
Lol, brother I haven't WDed in...well, ages.
Just remember, screenies aside, slots are a sh!tty way to make money, so just have fun with them. If they cease to be fun, it's time to pack it in. :)

ps- I wonder why so many disconnects. 32Red download client aside, I but rarely see disconnects*. Does maybe the ol' comp need an overhaul?

* aside from site tech issues

I finished this month with 6K ahead. Nov-Jan were really bad, never managed a sizeable WD.

Never thought of making money from slots, although the occasional really big win happened dozens of times, i mean >10KEUR but it is all duly handed back :D

Got a pretty new Samsung Powerbook with 4GB RAM and SSD memory, Windows 10 and a rock solid broadband connection, never goes down unless they inform me of a scheduled maintenance.

I actually used a connection monitor in the past weeks to see if it dropped briefly when the disconnections happened - nope, it was all fine.

What i think is that the casinos have grown too quickly and their structure is just not good enough to handle all the traffic reliably 24/7/365.
 
NOT A SINGLE TIME i got a good run after disconnect. refreshing the same slot = fatality. and ALWAYS disconnects happened during hot run, except MG quickfire that happens totally random. the only place where i never had any disconnects even in good run is VS, but can't recall any good runs that lasted here.. is my most unlucky casino to date.
game is currently unavailable or on new slots slow internet connection BS only to disconnects the run. we all had them but not all observed the 'block the hot run' pattern
 
Continued

So after the first disconnection/reload all goes down for a while as described in the other post. Balance stabilizes around 35$, 300 spins to the next FS, nice pay of 80 x bet, balance now back to 63$.

- 2 spins after the FS and BANG DISCONNECT
- reload yet again, start DOA again on 0.45
- 50 spins later my balance dropped by 16$

So the slot just picking-up to pay something and then disconnects???? I reconnect and i don't get past a 3OAK for ages. :confused: :rolleyes:
 
NOT A SINGLE TIME i got a good run after disconnect. refreshing the same slot = fatality.

Me neither, been now 29 x since i started recording and not once did i get a good run after reloading.

As described just above, i went 300 spins with no free spins and no biggie in pays, the balance trending towards zero... no disconnection at all, no lag, all smooth...... finally some FS, the slot pays nice and suddenly it disconnects!!! :what: :confused:
 
As JDrocks mentions i buy into the theory its a different session after disconnect.2 Days ago i'm playing DOA and it is on fire,bonus round hitting every 40-50 spins most paying 60* plus base game sheriffs,stars everything and this is going on for about 40mins @90p bet.
Then BANG power cut (can't blame that one on the casino) and after everything comes back on after couple of minutes and another 5mins to reboot router/computer etc i start DOA again, 500 spins without a bonus(i quit then) and not a base game hit of 5oak. Just seemed like a completely different game
 
Yes.
After all, there's numerous complaints in the forum about disconnects.
And yet, the MMs are still logging in all their WDs.
So clearly, some people's balance are going up after disconnects.
Some people's balances are going down after disconnects.
And some people's balances are staying static.

That pretty much seems random to me.
Honestly, if you feel there's something untoward going on....stop depping. You just started a thread about possibly something off kilter, then turned around and played again.

You are absolutely entitled to think something's up, pursue that and log your game play. But honestly, I can't see anyone's out to get you.

Yep, deep down we know you are right.
We all have to have our tin foil moments now and again.
We notice this more because we start looking out for it
 
I know how you feel though I have got to say that I rarely get a disconnect at Videoslots (the casino where most of my play is).

When it does disconnect, it takes ages for the slot to warm up again and it always disconnects at the wrong time :eek:
 
As JDrocks mentions i buy into the theory its a different session after disconnect.2 Days ago i'm playing DOA and it is on fire,bonus round hitting every 40-50 spins most paying 60* plus base game sheriffs,stars everything and this is going on for about 40mins @90p bet.
Then BANG power cut (can't blame that one on the casino) and after everything comes back on after couple of minutes and another 5mins to reboot router/computer etc i start DOA again, 500 spins without a bonus(i quit then) and not a base game hit of 5oak. Just seemed like a completely different game

even if its a different session....random... all of it...

the slot machine doesn't know you went 300 spins and without freespins for example....or that you had a good 300 spin session before you got interrupted...and so...now...that you start a new session t has to start from scratch ...

the slot machine does not have memory........every single spin is independant of each other....as people have said ad nauseum on this forum...and i am starting to believe it...
 
Disconnection usually happens to me when I'm playing DOA at most Casinos, it is rather annoying when it happens.

Lately I have been playing a lot more at Microgaming Casinos, like 32 Red, Jackpot city, GoWild etc and I have never been disconnected there luckily.

A lot of times Netent is down as well. High traffic makes a lot of sense to me, maybe lol
 
Disconnects are annoying as hell. especially when the slot is playing well. I too have had numerous reloads of a game where it plays completely differently afterwards.

If anything, it would be way more tinfoil-ey if the same game remained hot and I just resumed from where I left off. Surely that would just prove that a) you're completely fucking jammy or b) the game is controlled somehow and therefore not random.

I accept if a slot returns ice cold just as much as I enjoy the hot streaks. DOA is by far the worst of example of balanced gameplay, too often have I seen my balance go low to high and then seemingly die in front of my eyes. It never fails to disappoint!!

Disconnects are bad, but long 30 second+ spins are just the worst. Sort your servers out already you bastards :mad::mad:
 
Deep in me, I know it's just coincidence.

But I totally understand why the OP is suspicious about this, because I think exactly what he thinks some times too. The slot is hot, being kicked out from the game, come back, and somebody pours blocks of ice into the game while I'm reloading. When it happens, first thing in my mind is "the casino did this!":)

But, think about a few nice wins I had, for example, I had 2 DOA WL last December, both came in the exact same situation. Deposit between 25-50, betting .45, the game was really hot, a few nice wins that made my balance up to around 200, and then boom...WL with more than x2000 wins came. So I guess it's not the casino who kicks me out when the slot is hot...

hmm....but think about again, with DOA, if the balance go up to 200 from 50 with .45 bet and I keep playing, most of the time the balance went down to zero...maybe that's why the casino didn't kick me out when my balance became 200 last December :lolup:

I know I say something silly, I know it's just coincidence,.....but...there is always going to be "but", every time I am kicked out of the game when it is sooooo hot.
 
This is where I normally get a disconnection during a Bonus round:mad::mad:

This happened 20 minutes ago at Casumo

ScreenHunter_121 Feb. 25 21.57.jpg

The bonus didn't actually pay too bad (about 50x), But then I got 100 (almost) dead spins.

So I thought, I'd try an experiment, and disconnected myself by refreshing the page so the game reloaded.

After the reload i got -
3 scatters after 40 spins, bonus paid about 60x
3 scatters after another 40 spins, bonus paid about 50x
3 scatters after another 26 spins, bonus paid about 100x

Then I got 100 (almost) dead spins. So i reloaded again and got 3 scatters on the second spin, bonus paid about 50x

I've no idea whether I'd have got those bonus rounds if I'd just carried on playing or not. Maybe it's just coincidence.

But there seems to be a lot of huge coincidences, when it comes to online slots.


Something I have noticed though, is that the reps tend to avoid/ignore any posts relating to lag and disconnections. I know a lot of them are marketing people rather than technical. But could they not ask their technical people for a statement or explanation ?????
 
This is where I normally get a disconnection during a Bonus round:mad::mad:

This happened 20 minutes ago at Casumo

View attachment 64270

The bonus didn't actually pay too bad (about 50x), But then I got 100 (almost) dead spins.

So I thought, I'd try an experiment, and disconnected myself by refreshing the page so the game reloaded.

After the reload i got -
3 scatters after 40 spins, bonus paid about 60x
3 scatters after another 40 spins, bonus paid about 50x
3 scatters after another 26 spins, bonus paid about 100x

Then I got 100 (almost) dead spins. So i reloaded again and got 3 scatters on the second spin, bonus paid about 50x

I've no idea whether I'd have got those bonus rounds if I'd just carried on playing or not. Maybe it's just coincidence.

But there seems to be a lot of huge coincidences, when it comes to online slots.


Something I have noticed though, is that the reps tend to avoid/ignore any posts relating to lag and disconnections. I know a lot of them are marketing people rather than technical. But could they not ask their technical people for a statement or explanation ?????

These are usually network problems somewhere between you, the casino and microgaming. This it how it works, lets say you are playing from Australia. Then you are pushing the spin button from Australia, this information has to be sent to Microgaming, then Microgaming need to send the information to the Casino to check so you have funds, then Microgaming need to inform both you and the casino if you won or lost. If this information get lost somewhere due to a network failure anywhere between you and the casino from microgaming, you have a big chance to get an error message. When this happens, your spin, win or loss is stuck at Microgaming. Then an API system need to communicate this to the casino so the casino can update the correct balance in your account, this is usually done automatically. However on some game providers the casino need to login to the game providers backend to find the error and update everything manually. Then you would see an error message everytime you go back to the game until this has been cleared from the system. These are security steps which usually the regulator has as a requirement to make sure all data is tracked correctly.

When a spin is slow on the casino. This is usually because too many players are playing at the same time on the same database or just a bad server :)

Regardless if you have the best internet in the world and the casino and microgaming as well. Due to long distances between each other it can always be network errors and even the distances dosent matter in some cases.
 
I know the only time I ever get DC on slotsmillion is at the beginning of a bonus round. Never been disconnected during game play or moving around the site.

I emailed slotsmillion and asked them why this is. Never got a response so I stopped playing there
 
These are usually network problems somewhere between you, the casino and microgaming. This it how it works, lets say you are playing from Australia. Then you are pushing the spin button from Australia, this information has to be sent to Microgaming, then Microgaming need to send the information to the Casino to check so you have funds, then Microgaming need to inform both you and the casino if you won or lost. If this information get lost somewhere due to a network failure anywhere between you and the casino from microgaming, you have a big chance to get an error message. When this happens, your spin, win or loss is stuck at Microgaming. Then an API system need to communicate this to the casino so the casino can update the correct balance in your account, this is usually done automatically. However on some game providers the casino need to login to the game providers backend to find the error and update everything manually. Then you would see an error message everytime you go back to the game until this has been cleared from the system. These are security steps which usually the regulator has as a requirement to make sure all data is tracked correctly.

When a spin is slow on the casino. This is usually because too many players are playing at the same time on the same database or just a bad server :)

Regardless if you have the best internet in the world and the casino and microgaming as well. Due to long distances between each other it can always be network errors and even the distances dosent matter in some cases.


Thanks for this post:thumbsup:

This is the kind of explanation people need. I wish it could be made sticky somewhere so we easy could copy it every time someone bring up this subject.

I've been reading hundreds of threads about the same subject and I'm sure I will read many more :D
 

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