Has anybody have this happen before? I had built up the feature drop to nearly 0 on the first 8 levels plus another €30 on a higher level (altogether a value of over €200). Today, everything had reset. I have minor stuff built up on some other games which has not reset.
I contacted support and he told me that they're just hosts to the games they rent and that they will get back to me on mail within a few days.
This is the also the 2nd time I've been robbed of a bonus that I built up on Rizk. Last time I had a perfect bonus game on Guardians of the Monastery on the €1 level. The way that game works is that you have to play a ton to build up the bonus spins, but all other times it ended up with either 20 free spins with 1x multiplier or 4 free spins with 4x multiplier. Now I had it built up to max on both free spins and multiplier so I lost a chunk on that one because the game got restricted so not exactly their fault.
Anyhow; my questions is if anybody else has had this happen to them? Or something similar in a different game? If so, was it solvable? I obviously have the evidence in my play history of wagering tens of thousands of euros on Extra Chilli without triggering the feature drop but I'm still kind of nervous that the exact numbers aren't stored anywhere after this reset and that I'm going to have these 200+ euros stolen.
Would also appreciate if anybody with any money build up on Extra Chilli (preferably on Rizk) could go on the game and check if theirs also reset.
I contacted support and he told me that they're just hosts to the games they rent and that they will get back to me on mail within a few days.
This is the also the 2nd time I've been robbed of a bonus that I built up on Rizk. Last time I had a perfect bonus game on Guardians of the Monastery on the €1 level. The way that game works is that you have to play a ton to build up the bonus spins, but all other times it ended up with either 20 free spins with 1x multiplier or 4 free spins with 4x multiplier. Now I had it built up to max on both free spins and multiplier so I lost a chunk on that one because the game got restricted so not exactly their fault.
Anyhow; my questions is if anybody else has had this happen to them? Or something similar in a different game? If so, was it solvable? I obviously have the evidence in my play history of wagering tens of thousands of euros on Extra Chilli without triggering the feature drop but I'm still kind of nervous that the exact numbers aren't stored anywhere after this reset and that I'm going to have these 200+ euros stolen.
Would also appreciate if anybody with any money build up on Extra Chilli (preferably on Rizk) could go on the game and check if theirs also reset.