Fairest Bonus System around - is Clearplay the answer?

Which bonus system do you like best?

  • Current standard: bonus/real locked until turnover.

    Votes: 6 13.0%
  • Bonus locked with high turnover, released at completion.

    Votes: 0 0.0%
  • MGS original clearplay is best. Kick the advantage players to the curb.

    Votes: 16 34.8%
  • Your current system is fair, MGS clearplay will make it better.

    Votes: 9 19.6%
  • None of the above. Bonuses are the bane of the industry.

    Votes: 15 32.6%

  • Total voters
    46
Yes, however you'd be forced to say goodbye to MGS, Playtech, NetEnt, if i remember right Wagerworks also - i'm not sure about RTG and Crypto, i haven't worked with those. None of those providers allow a casino to set the payout - its one RTP for each game - non negotiable :p

You could get around this as follows.

RTP set in stone at 95%, but you want to offer 97% and no bonuses. You add this extra 2% by making the loyalty point accrual rate 2% of wagering, rather than the current 0.1% to 0.2%.

This could lead to some pleasant surprises for players who have a great session, and then go to see what "scraps" are left behind in the loyalty point balance. With 0.1% they might find £50 worth, but at 2% this would be a chunky £1000, and all cash! This could well make them come back, as they might think they are better off having a free £1000 rather than a couple of 100% up to £500 deposit bonuses where they have to fight for their £1000. You would have to decide whether a 3% margin was enough, but by removing bonus troubles you may find that you make more on this 3% than on a 5% margin coupled with having to deal with issues stemming from bonus complications. The terms and conditions would be much shorter too, and you could use this fact in your marketing.
 
Be careful with Bonuses!
It is  crucial  that you understand and agree to the terms and conditions of any bonus that you accept. Most of the complaints that come through our arbitration service are bonus related; it would be safe to say that there are tens of thousands of players who have never complained because they realized after the fact that they did not understand or had never read the terms. Nothing in a casino is free – so whenever you see “free” being used, there are stipulations. It is important for you to understand that.

Please check out our Bonus Section that lists the offers given by our Accredited Casinos. No deposit bonuses, welcome bonuses (AKA sign up bonuses [SUBs]), exclusive bonuses, reload bonuses, free spin bonuses...all this and more!
Thanks for taking the time to engage with us all here BET-AT, I for one do appreciate it.

I really appreciate your post likewise and its for that reason, the challenge, I opened the thread.

I'll try to break things down but I wont necessarily be able to win you over as it's the question I'm also battling with. Lets break down the wagering using your example first (side note: $500 is a misdenomer - Max is 200% match on 500 deposit totalling a 1000, needs a change).

In your example you have £250 real, £500 bonus. At RTP rate of turnover you'll be able to stake £5K taking into consideration you are consistently losing. It's a far cry from £17,500 necessary to turn it over, less than 30%. You now need to deposit another £250, and eventually another £325 losing at the same rate to unlock the £500.

Math tells you the bonus has a substantial negative EV. On that premise, we're quote safe, abusers be gone - but you're a little stumped. It's a frustrating situation to be in as you say so yourself. It's the very reason why I'm looking into options of change.

Before I continue, I would however like to point out a few things: You don't necessarily lose at 95% flat. Your session RTP% (and its tracked, visible in real time) may be higher or lower. If you do win a couple of big hands in the 5K wagered, they are open to you to continue turning toward the bonus at a more favourable rate or pull out. If you do bust out, you can continue playing with the bonus and hit it big needing to redeposit a small amount and still go out positive.

The system IMHO extends your game play also, and provides opportunity to do hit it big with bonus, but give a little in return while grinding down.

Look at the alternative where bonus funds count toward wagering: 200% match wouldn't go for less than what? x50,x60, x70 turnover? (or x30b+d as it became norm) Lets say x60 to be more lenient. Lets say you wagered the remaining £500 at 95% RTP, putting in another £10,000 toward requirement.

You're now 15K wagered, another 15K to go and all is depleted both deposit and real funds. To turn that bonus around you also had to play at positive RTP, at least for a while. At 95% its unachievable looking at both systems, as it should be - as otherwise all casinos would go bust.

You didn't trade a better chance of winning for a worse one, you traded the inability to cash out early for extended chance to hit it big later and manage to grind down to a bonus amount higher in value than what you deposited. Its about the mindset, nothing else as both systems work only if your RTP is over 98%.


Above is relatively irrelevant, as you very aptly put it doesn't appeal to the mindset of a player who did select a bonus. Just wanted to make sure you are seeing both sides of the coin clearly.

Regarding our current system - I needed to step off the ledge safely not to get destroyed through generosity so we retained very safe turnovers. Overly safe even.

However, the end intention is to either:

1) Decrease the turnover of bonuses to 25-28 making the EV gap much smaller. Through wager real first system the turnover shouldn't be much higher than what would be lost to cash out the bonus. Since you're betting real funds it should eventually pay out as 50% cash back on your losses for your first experience IMO.

2) Devise a new system (hence the Clearplay integration question). Lets look at your example again using Clearplay -

You wager £5K using initial deposit. In the process you will unlock about £170 in £10 increments (166.66 i think, but im rounding).
Using the unlocked funds, you wager another 3.5K and in process unlock another £100, You wager another £2K and unlock 60... etc.

By now you have seriously extended your game play, received 150% real money cashback on your deposited losses, while playing and all-while had the opportunity to withdraw fro the very start, should you hit big and never dip into bonus.

Writing this up my mind is almost made up. It's good, it's goooooood (bruce allmighty). I think it even needs a bit of tightening up as its overly generous.

I think I've fairly presented both players and casinos perspective in my posts (although a newbie) to date so I wont stop here. Above, to me at least reads like a dream on surface. There is a downside. Can you see it? :p

I'm gonna let this sink in before i post further becuase even my head is spinning - i think this is on the right track though. Keen to hear back
 
You could get around this as follows.

RTP set in stone at 95%, but you want to offer 97% and no bonuses. You add this extra 2% by making the loyalty point accrual rate 2% of wagering, rather than the current 0.1% to 0.2%.

This could lead to some pleasant surprises for players who have a great session, and then go to see what "scraps" are left behind in the loyalty point balance. With 0.1% they might find £50 worth, but at 2% this would be a chunky £1000, and all cash! This could well make them come back, as they might think they are better off having a free £1000 rather than a couple of 100% up to £500 deposit bonuses where they have to fight for their £1000. You would have to decide whether a 3% margin was enough, but by removing bonus troubles you may find that you make more on this 3% than on a 5% margin coupled with having to deal with issues stemming from bonus complications. The terms and conditions would be much shorter too, and you could use this fact in your marketing.

Awesome. I'm honestly stumped.

Ok, get over the acquisition stumping issue on here and i promise you a lifetime loyalty cashback of 50% on losses inccured using the 'bonus free' casino :p
 
You could get around this as follows.

RTP set in stone at 95%, but you want to offer 97% and no bonuses. You add this extra 2% by making the loyalty point accrual rate 2% of wagering, rather than the current 0.1% to 0.2%.

This could lead to some pleasant surprises for players who have a great session, and then go to see what "scraps" are left behind in the loyalty point balance. With 0.1% they might find £50 worth, but at 2% this would be a chunky £1000, and all cash! This could well make them come back, as they might think they are better off having a free £1000 rather than a couple of 100% up to £500 deposit bonuses where they have to fight for their £1000. You would have to decide whether a 3% margin was enough, but by removing bonus troubles you may find that you make more on this 3% than on a 5% margin coupled with having to deal with issues stemming from bonus complications. The terms and conditions would be much shorter too, and you could use this fact in your marketing.

I think that's a fab idea.
 
I'll try to break things down but I wont necessarily be able to win you over as it's the question I'm also battling with. Lets break down the wagering using your example first (side note: $500 is a misdenomer - Max is 200% match on 500 deposit totalling a 1000, needs a change).

<<< BIG SNIP >>>

I think I've fairly presented both players and casinos perspective in my posts (although a newbie) to date so I wont stop here. Above, to me at least reads like a dream on surface. There is a downside. Can you see it? :p

Thanks for a comprehensive reply BET-AT, I won't quote your whole post or go through line by line, I understand that from the casino's point of view you want to design a bonus that can't be beaten, and you have to crunch the numbers on that basis.

The more I think about it, the more vinylweatherman's idea is a brilliant one - you could genuinely sell yourself as the highest long term RTP casino on the net. 95% RTP on the slots with a 2% loyalty point accrual for all wagers made, to deliver an unprecedented 97% RTP on your slots in the long term.

(Obviously you'd need different solutions for table games and pokers and suchlike.)

At a stroke you eliminate all those horrible pages of terms and conditions, you give your casino a unique selling point, and you encourage player loyalty and repeat deposits because the players know they're getting a REAL bonus every time they make a wager.

TBH this is actually pretty close to how 3Dice do it now, their bonuses tend to be 'after the fact', you get your comp points and your bonus awards AFTER you deposit and play. This makes it easier for both the casino and the player, because they're all 'paid for' BEFORE they're awarded, unlike the bonus culture we have now where they're 'awarded' up front but with a whole raft of onerous T&Cs attached to them.
 
Conclusion

I'm gonna let this sink in before i post further becuase even my head is spinning - i think this is on the right track though. Keen to hear back

I think I'll hit the sack, I've addictively (and sadly) been here all day but I really didn't want to let this go unfinished.

In summary, the options are four:

1) Retain what we have but decrease the turnover - some say yay, some make really good point why its meh.
2) Cave into the locked funds and enable bonus for bonus turnover like most others - I set out to make a difference and this isn't really an option.
3) Employ the Clearplay slow release system while retaining real wager only and don't lock in funds.
4) Give a CHOICE between 1, 2 and 3 - we already have a system by which you can choose your bonus package. This way you can choose your type.

We've banged on about option 1 and 3 quite a bit so i'll keep it to the negatives on all 4.

1) Negative is that it kinda defeats the purpose of a bonus 'feel' and doesn't really appeal to the mindset of a player selecting a bonus as it stands right now.

2) It's an utterly rubbish system IMO that had been allowed to get away with for way too long. Real funds staked should be real funds won - no if's or but's about it.

3) Seems really attractive to me on the face of things and can be technologically achievable with very small modification to our platform code. Negative aspect is massive though. Say you depleted the real funds and hit a £300K win using bonus - having it release in increments of 10 wagering real funds makes it impossible to release. That's a huge downer - it's a deal breaker in reality. A customer needs to have in mind to never let the real funds deplete and in process benefit from a continuous cashback. Only way i can think of a resolution of a big bonus win would be to apply a bonus for bonus turnover process on those cases individually and let them turn it over... meh!

4) Choice is always great, but it's overly complicated to offer so much option.

I think no bonus casino just might be the answer for something ;innovative; waiting to happen.

I want to thank everyone who commented - this has been such an educational experience I just cant think why casino managers and decision makers wouldn't spend more time on communities like this - it's great.

I don't want to push a sales pitch on here but i do feel i owe something in return for this completely free feedback - so PM for a free few chips on the casino that you can cash out.

Thanks a real lot to all - I really appreciate the feedback!!
 
Thanks for a comprehensive reply BET-AT, I won't quote your whole post or go through line by line, I understand that from the casino's point of view you want to design a bonus that can't be beaten, and you have to crunch the numbers on that basis.

The more I think about it, the more vinylweatherman's idea is a brilliant one - you could genuinely sell yourself as the highest long term RTP casino on the net. 95% RTP on the slots with a 2% loyalty point accrual for all wagers made, to deliver an unprecedented 97% RTP on your slots in the long term.

I'm also liking it wholeheartedly more by the minute. I don't think it will be a stretch to get behind at all. Thanks once again.
 
Awesome. I'm honestly stumped.

Ok, get over the acquisition stumping issue on here and i promise you a lifetime loyalty cashback of 50% on losses inccured using the 'bonus free' casino :p

On an MGS casino with the standard set of games, are you sure about that rash offer:D

On that premise, we're quote safe, abusers be gone

Don't be so sure;)


You can still play with the bonus balance, so the "abusers" will be looking at the more advanced strategies.

For starters.

Deposit £100 get £200. First bet, £300 on black (roulette).


This levers the bankroll to £600, £400 of which is cash, and which will count towards WR to unlock the £200 bonus.

A further advantage could be gained through multi-accounting or playing as a syndicate. This leaves you with the same problems as before, abusers and fraudsters targetting the opening offer.
 
On an MGS casino with the standard set of games, are you sure about that rash offer:D

LOL I'll cap your withdrawals :D ... you can only go on the ride if you win THIS much


Don't be so sure;)

You can still play with the bonus balance, so the "abusers" will be looking at the more advanced strategies.

Multi-accounts aren't an issue as we catch them out extremely fast. Similarities in betting patterns, details, ip locations, any many other influences contribute to a scoring system that worked really well to date.

RE: 100% balance on a wager - i did say at the start that additional conditions must be imposed - such is decreasing the contributing bet value while playing for a bonus, etc.

It doesn't eliminate it, but it does decrease it drastically as presented through a 'raise holy hell- what a rogue rule' thread on beatingbonuses forum.

Expect to see the site down for maintenance tomorrow if anyone is coming online to check it out - you gave me tons to think about.
 
KasinoKing - what you suggest is an amazing concept better suited to be done by a big established brand. I personally think its a phenomenal idea: no bonuses, exclusive loyalty rewards (not even a program - leave it to the casino to decide), fast (12-24hr) cashouts and highest payouts that can be set, wherever they can be set.
It wasn't me!
I never said that - must have been someone else.
I love my up-front cashable bonuses, me! :thumbsup:

KK
 
I'm still not entirely clear how things work if I lose my cash and begin playing with the bonus.

Deposit $100, get $100, and wagering is 30x bonus let's say. That's what my MG bonuses are at other places I play mostly. So I need to wager $3000.

Now if I make $1200 in bets and deplete my real funds, I begin to play with the bonus. None of my wagering counts towards release.

If I hit while playing with the bonus, and let's say I get my balance up to $1000. This is all bonus cash? None of the amount above $100 is cash? Is my wagering just the remaining $1800 to release the bonus, or has the wagering risen to 30x $1000, or $30K in bets? Bets that I would have to keep making deposits to work off? How is this a bonus?

Maybe I'm missing the point somewhere.
 
I'm still not entirely clear how things work if I lose my cash and begin playing with the bonus.

Deposit $100, get $100, and wagering is 30x bonus let's say. That's what my MG bonuses are at other places I play mostly. So I need to wager $3000.

Now if I make $1200 in bets and deplete my real funds, I begin to play with the bonus. None of my wagering counts towards release.

If I hit while playing with the bonus, and let's say I get my balance up to $1000. This is all bonus cash? None of the amount above $100 is cash? Is my wagering just the remaining $1800 to release the bonus, or has the wagering risen to 30x $1000, or $30K in bets? Bets that I would have to keep making deposits to work off? How is this a bonus?

Maybe I'm missing the point somewhere.

The wagering remains $1800 to release the bonus whether you hit $1000, or $10,000 with your bonus balance.
 
The wagering remains $1800 to release the bonus whether you hit $1000, or $10,000 with your bonus balance.

Okay, I can see some appeal in that, depending on how much I win and how much progress I'd made in the wagering, it might be worth another deposit to try and unlock the funds.

Is there a means in the software to track your progress, or must you ask a CSR?
 
Okay, I can see some appeal in that, depending on how much I win and how much progress I'd made in the wagering, it might be worth another deposit to try and unlock the funds.

Is there a means in the software to track your progress, or must you ask a CSR?

There is a promotion and bonus track bar in-game that tells you how much you have wagered after each bet and how much wager you need to do. It's also graphically represented with a bar that fills from 0% to 100%

In MY BONUSES panel, you can see the same thing listed across all your bonuses that also gives you the exact value (balance) of each bonus.

Igor
 
Update?

Not heard or seen anything of old Igor since this thread in April..

Any updates yet as to what you ended up deciding to implement on your site? Find it strange that you would ask for all this feedback then leave and not post again.. :what:
 
Not Abandoned :)

Not heard or seen anything of old Igor since this thread in April..

Any updates yet as to what you ended up deciding to implement on your site? Find it strange that you would ask for all this feedback then leave and not post again.. :what:

I havent abandoned you :) We've been busy bringing MGS on board.

I did in fact implement clear play and a few other features on bet-at and in the meantime we started working on SlottyVegas.com pushing all game RTP% up by a few percent. That will be going live end of november.

You can always PM me if you miss me though :p
 

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