Fails to apply deposit limit

PatrickNess

Newbie member
Joined
Aug 15, 2016
Location
na na na
> requests setting deposit limit by e-mail to one of several CS e-mail
> deposits
> plays
> days after deposit limit request, deposits more than he should
> plays
> asks CS
> e-mail in limbo
> sure ?
> accepts a single digit bonus chip, WR and capped
> plays

Next ?
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
Next?

Seek help as you seem to have a gambling problem. I can assure you that is much cheaper than trying to instate deposit limits.

Blaming casinos for everything is not really the way to go to have your addiction in check.

Agree though, that a request should be handled in a few hours max.

EDIT: agree with dunover. Self-set RG consoles should be standard nowadays. Anything else leaves the player in distress at the mercy of the operator.
 

Webzcas

Winter is Coming!
Joined
Mar 31, 2005
Location
Block S25, South Stand, Ashton Gate, BS3
If it were me, I would either put it down to experience and not play there again until a limit has been put in place as requested. Or close my account and play somewhere where you can yourself manually set a deposit limit.
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Next? Complete free wager, win more than allowed take out, But denied to due SE

If they have file a complaint and tell the casino you have all records yet only deceide to close when win,

Lol thought you was asking what happend after, Not what you should do, Contact the rep and tell them that you tried but to no avail, Did they have any think on site to do this ?
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
Next?

Seek help as you seem to have a gambling problem. I can assure you that is much cheaper than trying to instate deposit limits.

Blaming casinos for everything is not really the way to go to have your addiction in check.

Agree though, that a request should be handled in a few hours max.

EDIT: agree with dunover. Self-set RG consoles should be standard nowadays. Anything else leaves the player in distress at the mercy of the operator.

I agree to a point on taking responsibility but all accredited casinos should have 1 / 2 click to action DL ...
not responding to an email request to lower a limit (if this is the case ) is bad practice in my opinion.

The only casino I know of that does not have self implemented RG tools is Casumo but they do action all requests in live chat, no questions asked instantly. But still they lag and fail in this one aspect.

But that aside I use DL at Every casino I play at. If I dont I loose my brain (and wallet) its my way of gambling within my own limits. Not for everyone I know but for me it has worked for over 2 years now. But yes if a person has a serious Gambling then quitting is the way forward. But still a casino or the casino in question should have set the OPs limits instantly when requested no questions asked.

But using that as a way to get Deposits back is a no go also.
 

lockinlove

Staring into the sun
PABaccred
Joined
Jan 17, 2014
Location
Canada
Im surprised so many people know what was actually being said in the op

lol guess thats why Im blonde
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
> CM accredited, won't name
> wants to raise awareness

> very mysterious.
> speaking through long skinny pipe or message being carried by pigeon?
> advise you're screwed unless you have written confirmation of the requested DL.
> would prefer to communicate further sans the weirdo format.
...
> also, what the other peeps said: DL is a convenience, not a legitimate way to manage a genuine gambling problem.
 
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