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Fails to apply deposit limit

Discussion in 'Online Casinos' started by PatrickNess, Jan 17, 2017.

    Jan 17, 2017
  1. PatrickNess

    PatrickNess Full Member

    Occupation:
    nope nope
    Location:
    na na na
    > requests setting deposit limit by e-mail to one of several CS e-mail
    > deposits
    > plays
    > days after deposit limit request, deposits more than he should
    > plays
    > asks CS
    > e-mail in limbo
    > sure ?
    > accepts a single digit bonus chip, WR and capped
    > plays

    Next ?
     
  2. Jan 17, 2017
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Which casino? :confused:

    KK
     
  4. Jan 17, 2017
  5. PatrickNess

    PatrickNess Full Member

    Occupation:
    nope nope
    Location:
    na na na
    > CM accredited, won't name
    > wants to raise awareness
     
  6. Jan 17, 2017
  7. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yet another casino then without implementation of the automated self-set DL's. :(
     
  8. Jan 17, 2017
  9. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Next?

    Seek help as you seem to have a gambling problem. I can assure you that is much cheaper than trying to instate deposit limits.

    Blaming casinos for everything is not really the way to go to have your addiction in check.

    Agree though, that a request should be handled in a few hours max.

    EDIT: agree with dunover. Self-set RG consoles should be standard nowadays. Anything else leaves the player in distress at the mercy of the operator.
     
  10. Jan 17, 2017
  11. Webzcas

    Webzcas Winter is Coming! Staff Member

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    If it were me, I would either put it down to experience and not play there again until a limit has been put in place as requested. Or close my account and play somewhere where you can yourself manually set a deposit limit.
     
  12. Jan 17, 2017
  13. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Next? Complete free wager, win more than allowed take out, But denied to due SE

    If they have file a complaint and tell the casino you have all records yet only deceide to close when win,

    Lol thought you was asking what happend after, Not what you should do, Contact the rep and tell them that you tried but to no avail, Did they have any think on site to do this ?
     
  14. Jan 17, 2017
  15. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    I agree to a point on taking responsibility but all accredited casinos should have 1 / 2 click to action DL ...
    not responding to an email request to lower a limit (if this is the case ) is bad practice in my opinion.

    The only casino I know of that does not have self implemented RG tools is Casumo but they do action all requests in live chat, no questions asked instantly. But still they lag and fail in this one aspect.

    But that aside I use DL at Every casino I play at. If I dont I loose my brain (and wallet) its my way of gambling within my own limits. Not for everyone I know but for me it has worked for over 2 years now. But yes if a person has a serious Gambling then quitting is the way forward. But still a casino or the casino in question should have set the OPs limits instantly when requested no questions asked.

    But using that as a way to get Deposits back is a no go also.
     
  16. Jan 18, 2017
  17. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Im surprised so many people know what was actually being said in the op

    lol guess thats why Im blonde
     
  18. Jan 18, 2017
  19. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    > very mysterious.
    > speaking through long skinny pipe or message being carried by pigeon?
    > advise you're screwed unless you have written confirmation of the requested DL.
    > would prefer to communicate further sans the weirdo format.
    ...
    > also, what the other peeps said: DL is a convenience, not a legitimate way to manage a genuine gambling problem.
     

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