Resolved Extremely Frustrated at Casumo

Louis

I-Gaming Industry Representative
Joined
Oct 30, 2018
Location
Malta
I'm sorry guys, but that is all the information I have.
 
Casumo is Reviewed at Casinomeister:

pereblue

CM SEO Genius
Staff member
Joined
Jul 22, 2016
Location
barcelona

Wondah

Non-Gambler
Joined
Oct 19, 2015
Location
Netherlands
I have my own “withdraw lock”, made a withdraw on Monday, and self excluded for 6 months right after.

Withdraw was paid just 5 min ago, and will vote with my wallet.
Was top level at casumo, deposited here every day multiple times and only made 2 withdrawals at this casino.

What a shame this casino and mr. Louis...
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
However their rating should totally be given a review...

There are two ratings. The CM rating is based on a mathematical formula which is outlined here:
Casino Reviews: Rating System Explanation – Casinomeister

The other rating is "User" or Meister Minions - this is based on their opinion. Meister Minions can rate the casinos on the rating section of the private Meister Minion forum. I try to update these on a weekly basis.

This is the importance of the Meister Minions - to keep our reviews and ratings as accurate as possible.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
There are two ratings. The CM rating is based on a mathematical formula which is outlined here:
Casino Reviews: Rating System Explanation – Casinomeister

The other rating is "User" or Meister Minions - this is based on their opinion. Meister Minions can rate the casinos on the rating section of the private Meister Minion forum. I try to update these on a weekly basis.

This is the importance of the Meister Minions - to keep our reviews and ratings as accurate as possible.

I think the point being made though is that the ratings are wrong now. Cashout/reverse times are miles out on the review and presumably that means the points are too?

The review states 0-5 hours for cashout and no reverse time, which would both give the highest points. However there are numerous reports now of cashout taking between 48-72 hours (and longer in some cases) with the reverse time being exactly the same, even the faster withdrawals tend to take 24 hours now.

There is also quite a large difference between the CM score and the user rating, while I know that may happen from time to time, it does suggest the review should maybe be looked at again? Even the MM payout times show it isn't close to 0-5 hours in many cases.
 
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